Quality Analyst Resume
Houston, TX
SUMMARY:
- QA 7+ years of extensive experience in Software Quality Assurance and Software Testing of Client/ Server Applications and Web based applications using Manual Testing Techniques and Automated, Mobile.
- Excellent QA experience in all phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) with good working knowledge of QA methodologies like AGILE, Scrum and Waterfall.
- Experienced in developing Use Cases, Test Plan, Test estimates, Test Approach, Test Scenarios, Test Cases and Traceability Matrix from Business Requirement Documents (BRD) and Functional Specification Documents (FSD).
- Proficient in preparing Test data, Executing Test cases, Reviewing, Tracking Defects, Reporting Defects, Weekly Test Reports & Defect Metrics.
- Skilled with various testing phases including Black - Box, Regression, System, Integration, End to End (E2E), Adhoc and User Acceptance Testing (UAT), Performance Testing.
- Designed and implemented different automation frameworks from scratch like Hybrid framework, keyword Driven framework, and Data Driven framework for various projects.
- Experience on developing a framework using a design pattern- Page Object Model in Selenium.
- Good experience in QTP - VB Script, Descriptive Programming, developed reusable functional libraries which are used in different scripts.
- Worked with Maven build tool, GitHub source code management tool in Selenium WebDriver.
- Writing and executing SQL for checking the validity and integrity of the data in various databases such as Oracle, My SQL, and Microsoft SQL Server etc. to perform Back-End-Testing.
- Performed manual and automated testing using HP tool like Quality Centre (QC/ALM), Quick Test Professional.
- Experience in using the open source API testing tools like SOAPUI and POSTMAN for functional /regression / performance testing & test automation of SOAP/Restful Web Services.
- Proficient in using HP interactive products like - HP Quick Test Professional (QTP/UFT), and HP Quality Centre (QC/ALM).
- Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior Driven Development) using Cucumber JVM, Junit, Java.
- Well conversant with scripting languages like Java Script, HTML, and XML.
- Have knowledge on Selenium RC, Selenium Grid.
- Good Knowledge in Agile Tools like Version One & Rally.
- Expertise in logging defects using JIRA, performed defect tracking and reporting.
- Involved in Peer Reviews of Test cases/Defects and developed, maintained Review Checklists.
- Extensive experience in functional testing, GUI testing, integration testing, regression testing, back-end testing, browser compatibility testing.
- Actively interacted with the development team in resolving Bugs identified from Testing.
- Excellent analytical & problem solving skills and a team player with strong interpersonal and communication proficiency and a team-oriented individual with excellent interpersonal, planning and coordination.
- Actively involved in Support Meetings, Requirement Gathering, and effort calculation with Customers to discuss the project status.
TECHNICAL SKILLS:
Programming language / Frameworks: VB Script, Core Java, JSP, HTML, C, C++, XML, Java Script, Servlets, CSS.
Database/ Database Tool: MySQL, Oracle.
Methodologies: Waterfall Model, Agile.
Testing Tools: Selenium (Selenium IDE, TestNG, Selenium Web Driver, Cucumber), Eclipse IDE, HP Quality Center/ALM, HP Quick Test Professional, JIRA, SOAP UI, POSTMAN, QTP/UFT.
Web/ Application server: Apache Tomcat.
OS: All Versions of Windows, Linux, UNIX.
Web Browsers: IE, Mozilla Firefox, Chrome, Safari.
Bug Tracking Tool: BugZilla, JIRA, Quality Center.
Web Services: XML, WSDL, SOAP, Rest, API.
Business Mgmt. Tools: MS Word, MS Visio, MS Excel, MS PowerPoint.
WORK EXPERIENCE:
Quality Analyst
Confidential, Houston, TX
Responsibilities:
- Gathered business requirements using interviews, brainstorming and studied the applications.
- Involved in Requirement gathering and Preparation of test cases based on Product Backlog.
- Interacted with Product Owner, Customers and Project team members in analyzing the User stories and acceptance criteria.
- Actively participated in testing phase of SDLC (Software Development Life Cycle) of application.
- Involved in drafting the test plan that included testing objectives, testing phases, scenarios and test environment after a thorough analysis of the business rules.
- Involved in Test effort estimation, Metrics preparation and defect prevention.
- Tested the Crew Management applications integrity with external systems.
- Designed and implemented Software configuration management (SCM) and change management (CM) solution using QC.
- Escalated Defects while studying Project Requirements and writing Test Cases by using HP Quality Center (QC/ALM) and followed logged defects.
- Developed QTP/UFT scripts with object model and description programming, and handled dynamic objects using VB-script and regular expression in QTP/UFT.
- Assisted Manager by providing automation strategies, Cucumber Automation and JIRA reports.
- Maintained and tested a data mart for Process independent which contains data for crew, aircraft, and passenger applications.
- Performed testing on Web Services using WSDL and SOAPUI to check the communication between different services.
- Involved in designing the framework to integrate HP ALM to cucumber using the newly released version of HP ALM rest API.
- Tested an alert monitor system to visualize all alerts.
- Wrote Test scripts in UFT based on Data Driven Framework to extracted data from external to pass the data in various fields of the applications.
- Documented bugs found out during the process of testing.
- Performed extensive manual testing on different modules.
- Maintained and modified object repositories for the objects recorded through UFT.
- Retrieved data from Database by writing SQL queries to check the correctness of data and to verify the retrieved results.
- Involved in creating automation test scripts using cucumber built on Eclipse IDE.
- Worked on airline reservation channel management and flight related operations such as flight scheduling, crew scheduling, flight operations (FOS).
- Closely interacted with designers and software developers to understand application functionality.
- Attended Bug triage meetings and meetings with the QA Leads, Managers and Developers for query resolution.
- Prepared test summary reports every week to report the status of testing.
Environment: Quality Centre QC, QTP/UFT, Agile environment, Cucumber, Soap UI, Windows, Unix/Linux, VBScript, Java, Oracle, SQL, XML.
QA Automation Test Engineer
Confidential, Reston, VA
Responsibilities:
- Analyzed Business Requirements (BR), Functional Requirement & High level Design documents.
- Involved in Business Requirements Analysis meeting and worked on Test Plan document.
- Created the Regression Test cases and automated them for the purpose of regression testing.
- Involved in Functional testing, business requirement testing, data requirement testing, regression testing, system integration testing, data validation, and non-functional testing.
- Develop optimized UFT/QTP scripts for regression testing with data sources.
- Worked in Agile development environment and participated in the Test Plan and Test Strategy creation.
- Designed the Data Driven tests in Quick Test Professional (QTP) script to validate with different sets of test data.
- Involved in the use of Cucumber Step Definition, Scenarios and Features.
- Attended Sprint plan meetings every two weeks to review the user stories and daily SCRUM meetings.
- Wrote Manual Test cases on Functional and Business requirements.
- Extensively used Quality Center for Test planning, Bug tracking, and Reporting.
- Tested the applications response for positive and negative sets of data with data-driven testing procedures.
- Conducted Data driven testing using Parameterization using UFT.
- Conducted Web services testing using SOAP UI.
- Tested the application for specific Performance and End User Testing on its compatibility on various web browsers like Chrome, Firefox and Internet Explorer.
- Responsible for preparing Test Strategy and Test Plan documents for Functional, Integration, UAT phases.
- Performed Manual Testing and supported Automation Testing team for creating Test Data for Data Driven Testing.
- Implemented Cucumber (BDD) with Junit.
- Developed and executed SQL queries to perform Data Integrity testing on an Oracle to validate and test data.
- Developed a single huge shared object repository for all the different modules by using the Object Repository Manager in QTP.
- Used Dictionary and file system objects for Data manipulations in QTP
- Documented the Automation Plan, Design and Execution Specification.
- Involved in Smoke testing, Functional, Regression and Back end testing to check the High-level functionality of the application.
- Reported the defects to the development team by using defect-tracking tool Quality Centre.
- Retested the reported defects in every build released and closed the defects.
- Performed End-to-End testing manually.
- Detecting bugs & Classifying them based on the severity.
- Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases in Quality Centre.
- Participated in weekly meetings and walkthrough to discuss Defect Priorities.
Environment: QTP/UFT, HP Quality Center, HTML, XML, PL/SQL, Cucumber, Oracle, VB Script, JavaScript, Windows, SOAP UI, RESTFUL API, Web Services, Agile.
QA Analyst/ Mobile Tester
Confidential, Dallas, TX
Responsibilities:
- Worked in Agile, scrum, and sprint environment in order to change the requirements and features.
- Ran automated scripts for Maintenance and Regression testing using QTP/UFT.
- Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP/UFT
- Managed all test scenarios, test cases by using HP Quality Centre application lifecycle Management tool to analyse & capture bugs, track and manage.
- Created Manual and automated test scripts in HP Quality Centre and HP QTP.
- Developed Traceability matrix to keep track of changes in requirement to that of the testing efforts.
- Identified high-level requirements for documenting detailed business requirements using
- Performed Web Testing to check for broken links in a page.
- Reviewed and updated Test Plan and Test Scenarios.
- Executed test cases for Black box testing.
- Tested the application compatibility with IE and Mozilla Firefox browsers.
- Participates in project requirements review and approval.
- Responsible for documenting Log defects and working with development team to resolve issues.
Environment: QTP/UFT, QC, HTML, VBScript, Soap UI, Windows, Selenium WebDriver, HP Quality Centre.
Quality Tester
Confidential, Richfield, MN
Responsibilities:
- Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
- Wrote Manual Test cases for POS based on Functional and Business requirements.
- Wrote Manual Test cases on Functional and Business requirements.
- Extensively used Quality Center for Test planning, Bug tracking, and Reporting.
- Tested the application for specific Performance and End User Testing on its compatibility on various web browsers like Chrome, Firefox and Internet Explorer.
- Involved in the creation of QA deliverables specific to Core functionalities of applications.
- Estimate effort for the test activities.
- Created the Automation Test Plan and extensively used QTP for creating scripts for functional and regression testing of various features of the application.
- Run tests by using Selenium remote control in different browsers.
- Executing Load Test, Stress Test and Endurance Test in Performance center
- POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.
- Developed test strategy based on the Business Requirement Document (BRD).
- Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation.
- Reviewed and updated Test Plan and Test Scenarios.
- Performed black box and gray box manual and Selenium testing on all popular browsers
- Analyzed test results, identified issues and reported it to the developers through Jira.
- Fine tunes specific processes to meet the needs of individual projects while adhering to Enterprise Quality objectives.
- Prepared and Executed Test Cases for Functional and Integration testing.
- Performed extensive database testing to verify the results generated by the batch applications.
- Written SQL queries to validate the data from different tables.
- Actively involved in production support and performed post-production verification after every release.
- Participated in weekly meetings and walkthrough to discuss Defect Priorities.
- Involved in Review Meetings like Inspections and Walkthrough.
Environment: HP Quality Center, Soap UI, HP Quick Test Professional, Selenium, JIRA, Performance Center, SQL, HTML, Oracle.
Quality Analyst
Confidential, Nashville, TN
Responsibilities:
- Created Test plans, Test scenarios, Test cases and test execution
- Involved in the development of system testing strategies, plans, cases and conditions to ensure processes and products meet standards.
- Excellent involvement in QA activities and development support of various interfaces like writing Test Plans/Test Cases for System /Interface and Business requirements.
- Extensively involved in various phases of manual testing.
- Exposed in System, Regression and Integration testing.
- Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality.
- Represented the business requirements in various alternative views such as analysis, models, process flow diagrams and user stories.
- Assisted the project manager in creating detailed project plans and scheduling and tracking project timelines.
- Involved in various Phases of the project, like requirement gathering, requirement, analysis, documenting the functional and nonfunctional requirements.
- Experienced on demonstrating the Automation Framework in QTP/UFT to client and driven project status calls with client.
- Used JavaScript and VBScript for client side and Server side validations
- CSS/HTML/Navigation/JS/Cookies/Browser and OS Compatibility/Webpage performance to validate end-to-end automated testing and debugging using Selenium IDE.
- Extensive testing of browser content and compatibility Tested compatibility of application using HTML IDs and X Path in Selenium.
- As a Sales force Tester, tested profiles and user group, security controls, personal information setup, password reset, company profile setup.
- Involved in testing the field level access for each custom object created based on the user's role.
- Tested the field & page layout customization for the standard objects like account, contact and leads.
- Implemented Data segregation through Record Types and Field level security.
Environment: Mercury Quality Centre, UFT, QTP 9.0, VBScripts, Crystal Reports, WINDOWS XP, J2EE, Java Script, Unix,, MS-office.
