PROFESSIONAL SUMMARY:

• Over 8 years of professional experience in I.T. industry experience in diversified fields of the Software Development Life Cycle that includes Manual and Automation testing.
• Strong in Analyzing Business Requirements & Develop comprehensive Test plans, Test Strategy to ensure comprehensive Requirement Traceability.
• Experienced in system analysis, design, Quality Assurance, and automation of testing.
• Experienced in the different types of testing that include System testing, Integration testing, Functional testing, User Acceptance testing (UAT), Black Box Testing, Progressive Testing, Performance Testing, and Regression testing. Experience in Writing Test plans, Test cases, and System design & Requirement analysis.
• Strong in developing Test plans, Test cases, Test data, Defect Tracking & Reporting, ability to perform under deadlines, good individual and team player.
• Experience in developing business based functional test scenarios.
• Excellent understanding of the Software Development Life Cycle and role of QA
• Excellent experience in developing and maintaining robust test scripts per the business specifications
• Experience in creating and executing various kinds of Endurance, Load and Stress testing scenarios.
• Expertise in analyzing graphs results from various monitors and finding bottlenecks.
• Working knowledge in Automation in QTP, Executed the Automation scripts and analyzed the results.
• Excellent communication, technical and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center, Test Director, Quick Test Pro, WinRunner, LoadRunner, Rational Suite, PVCS and Astra Load.

Front end Tools: VB.NET, MS Front Page, TOAD, SQL Developer

Languages: C++, VC++, C, JAVA, SQL, UML, VB Script

Database: Oracle 7/8/9i/10g/11g, MS Access

Web Technologies: J2EE, XML, WML and HTML

Operating Systems: AS/400, UNIX, Linux, Windows 95/98/NT/2000/XP

PROFESSIONAL EXPERIENCE:

Sr. QA Analyst

Confidential, Richardson, TX

Responsibilities:

• Worked in Confidential (Comparative Rating and Billing) Team as a QA/Sql Analyst, the team is divided into four sub - teams (RPG Developers, Service & Equipment, Usage, Taxes & Payment/Adjustments).
• The Environments Management Team handles the set-up of the environments that the Confidential Team use to test their scripts and to verify the data. The Confidential environments are Confidential standalone environments: They do not require connectivity to other interfaces or systems.
• Worked directly with Confidential (Frontier) billing files. Determine what data to request from the source system ( Confidential ) to be used to compare to the results of the Confidential billing, in spite of having all of the data that is requested, many times looked at an actual bill image to really understand what is going on with some of the differences that the Confidential Team will be researching.
• Being a part of Service and Equipment team, worked with recurring data - getting detailed data by USOC (S&E, Tariff Code, etc.) billed on the bill broken down by a full month amount and a prorated amount. For those amounts that are prorated, will need the dates upon which the prorated charges are determined.
• Reviewing business/functional requirements and technical specifications of the application.
• Responsible for researching and analyzing pricing and discounts based on source data.
• Extensively worked on conversion of products, services & equipment (S&E’s), and promotion for residential, business and HOA customers.
• Converted products related to voice, video, high speed internet, internet security & backup, web hosting etc. from one billing system to another billing system.
• Written complex SQL queries to compare the source billing data with the target billing data, line item by line item.
• Analyzed the data to determine where and how the discrepancies are occurring, and logged a defect for each identified, specific problem.
• Provided status reports and updates to project lead on regular basis.
• Interacted with Project Lead if any critical issues encountered.
• Written Sql queries in AS400 to retrieve customer information such as, product codes, services dates and statements.
• Checking bill cycle control in AS400 to ensure it is pointing out to the correct cycle.
• Facilitating team meetings manage timelines;
• Generated daily and weekly reports whenever necessary with the help of ALM.
• Generated analysis graphs using ALM to know the total number of defects by their status.
• Tracked and managed Defects using ALM.
• Extensively involved in Regression testing.
• Retested defects whenever there was a fix and changed the status once verified the defect.
• Provided proper documentation of the defect.
• Complete control over the Defect Life Cycle and Requirement Coverage.
• Actively worked with the changing requirements.
• Managed individual defects and retested whenever there was an environment change with new Confidential report.
• Verified data in the database using SQL Queries.
• Performed Back-end testing/SQL test for create, insert, update functions.
• Written SQL Queries and executed those using Oracle & AS400.
• Performed extensive Backend Testing using SQL scripts to pin point the discrepancies in the bills.
• Extensively use of SQL queries to perform transaction testing (Oracle).
• Worked in fast paced Agile environment.
• Attended daily and weekly scrum meetings.
• Worked closely with the CABS Team, the RPG Coding Team, the CCB Data Mapping Team, or any other teams whose work is impacted - research any errors that occur during this process.
• Involved in the conversion from the initial discovery and planning stages through the Mocks and the actual cutover.
• Interacted with Users, Development Team, Mapping Team and System testing team.

Sr. QA Analyst

Confidential, Los Angeles, CA

Responsibilities:

• Reviewing business/functional requirements and technical specifications of the application.
• Facilitating team meetings manage timelines; manage SMEs (Subject Matter Experts) to ensure the deliverables.
• Made minute notes, prioritized requirements according to releases.
• Developed status reports for each release before and after for and maintained complete track of deliverables.
• Generated daily weekly and release reports whenever necessary with the help of Quality Center.
• Complete control over the Defect Life Cycle and Requirement Coverage.
• Developed a Test Plan for testing the implemented changes using Quality Center.
• Developed Test Cases for testing each internal system and tested the implemented changes.
• Developed high level process flows for the management team to illustrate and better understand various systems.
• Created and Documented test cases and test data for Business Users.
• Analyzing the test requirements and writing Test Cases as per the requirements specification.
• Extensively involved in System testing & Regression testing, User Acceptance Testing.
• Involved in Requirements gathering for product release
• Performed cross browser and cross platform compatibility and user experience testing
• Managed individual test cycles, reported bugs and worked with analysts and developers to resolve problems.
• Involved in the development of test plan and test strategy, performed functional and structural analysis for the same.
• Involved in Sanity Check test, whenever there is a new build and was responsible for communicating the results of new build to the team.
• Kept all testing requirements, test cases in Quality Center and executed all test cases from Quality Center.
• Reported Defects using Quality Center.
• Worked in fast paced Agile environment
• Interacted with users, development team and ad-hoc testing team.
• Documented the entire testing process, test cases and test results.

QA Tester

Confidential, Seattle, WA

Responsibilities:

• Reviewing business/functional requirements and technical specifications of the application.
• Analyzing the test requirements and writing Test Cases as per the requirements specification.
• Extensively involved in System testing & Regression testing, User Acceptance Testing.
• Created and Documented test cases and test data for Business Users.
• Involved in Requirements gathering for product release.
• Managed individual test cycles, reported bugs and worked with analysts and developers to resolve problems.
• Involved in the development of test plan and test strategy, performed functional and structural analysis for the same.
• Extensively involved in Back End testing, tracking the status of the order placed by connecting to different Legacy systems.
• Involved in Sanity Check test, whenever there is a new build and was responsible for communicating the results of new build to the team.
• Kept all testing requirements, test cases in Quality Center and executed all test cases from Quality Center.
• Reported Defects using Quality Center.
• Handled exceptions by writing exception handlers to handled different verities of exceptions.
• Interacted with users, development team and ad-hoc testing team.
• Documented the entire testing process, test cases and test results.

QA Engineer

Confidential, Bloomfield, CT

Responsibilities:

• Developed test plan for testing the application after analyzing system specification document.
• Developed and documented Standard Testing Procedures for manual testing.
• Performed regression testing using Test Director.
• Prepared and conducted acceptance testing for new or modified applications/systems.
• Used Test Director as a Defect Tracking Tool.
• Documented and reported all found defects in Test Director.
• Created and Executed Test Cases using Test Director.
• Created test logs and test summary reports using Test Director.
• Verified data stored in the database using SQL Queries.
• Documented and communicated test results.
• Used TFS (Team Foundation Server) 2008 to build the releases in Sprints. It was used to track the bugs as well. Created Manual scripts in Test Manager and planned on having Sprints once a week.
• Used Test Director to execute the test plan track execution against the plan during testing and manage defects.
• Co-ordinate with developers to fix the problem and enhancing the application.
• GUI configuration of different object present in the application.
• Provided validation of data through SQL queries.
• Assisted in implementing a standard Software Development Life Cycle for Confidential Healthcare projects.

QA Engineer

Confidential

Responsibilities:

• Met with client groups to determine user requirements and goals. Drafted test strategies, test cases and test plan based on functional specifications.
• Created and implemented functionality tests using Mercury Interactive WinRunner to automate the Regression Testing of the application
• Manual Testing was done to perform functional testing on the interface
• Data Driven Testing was used to play back tests against new, untested versions of the application to identify application defects
• Configuration testing to check the tool performs well on various machines with different configurations
• Integration testing and system testing to check the overall performance of the tool
• Created and reported defects using Test Director
• WinRunner was used to perform Backend testing, to test the module functionality during user data retrieval from the database to mobile switching center