SUMMARY

• Over Eight Years of professional experience in Software Quality Assurance & testing in Confidential /E - commerce, Banking & Financial, Confidential and Confidential domain.
• Experienced in the creation of use cases and the development and maintenance of test specifications, test cases, test scripts and test data
• Proficient in both Manual and Automated Testing Tools such as ALM / Quality Center, QTP/UFT, Win Runner, Load Runner, ALM, JIRA, Test Director, TFS, Bugzilla, Selenium, Rational Suite.
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
• Experience in working with agile methodologies and active participant of SCRUM meetings.
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, black box testing, White box Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Ad Hoc Testing, Positive and Negative Testing, Security Testing, Stress Testing, Load Testing and Regression Testing of Stand alone, Web Based and Client-Server applications
• Involved in maintaining Test Matrix and Traceability Matrix(TTM) and performed Gap Analysis
• Performed User Acceptance Testing (UAT) Manually.
• Expertise in automating functional test cases, test data in XML standards and writing Test scripts using automation tools
• Extensively involved in ETL tools like Informatica, Abintio and Reporting tools like Cognos, SQL Reporting services
• Strong working experience in the Data Analysis, Design, Development, Implementation and Testing of Data Warehousing using Data Conversions, Data Extraction, Data Transformation and Data Loading (ETL)
• Extensive experience in quality assurance by using manual testing, HP Automation testing suite (Load Runner, Quick Test Pro, Quality Center, Test Director) and ITKO LISA Validation and Virtualization tool.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Have good exposure to modern Agile methodologies such as SCRUM, TDD (Test Driven Development)
• Participated in design review meetings with production team of Business Analysts, SMEs, PMs and developers in order to understand the critical business functions of the project applications
• Automation of test cases related to Policy Center Auto using ITKO/LISA tool.
• Attended requirements and design meetings, review and analysis of requirements and design documentation.
• Excellent understanding of all modules of ALM / Quality Center such as Requirements, Release, Test BPT, Test Plan, Test Lab, Defects and Analysis feature.
• Working knowledge of creating different types of test reports through ALM / Quality Center such as Test Execution Status/Summary, Defect Status/Summary, Defect Injection rate etc...
• Participated in design walkthroughs and verified ALM / Quality Center Test Scripts and results.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Excellent analytical, problem solving, presentation, and interpersonal skills.
• Good team player with excellent communication skills, vendor experience and ability to lead, manage, coordinate and work independently in a time sensitive environment.

TECHNICAL SKILLS

Project Methodologies: RUP, Waterfall, Agile, SCRUM, V

Languages: C#, C, C++, VBasic, SQL, ASP.Net, Java, J2EE, PL/SQL

Web Technologies: HTML, XML, JavaScript, VBScript

Defect Tracking Tools: Test Director, ALM / Quality Center, Team Track, Clear Quest, Selenium, Bugzilla, TFS

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Database: Oracle, SQL Server, DB2, Mainframe

Operating Systems: UNIX, Linux, Windows, Mainframe, Mac

Testing Tools: Quick Test Professional (QTP)/UFT, Win Runner, SOAPUI, MTM, TFS, VSTS

PROFESSIONAL EXPERIENCE:

Confidential, San Bruno, CA

Sr. QA Analyst

Responsibilities:

• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Ran automated scripts for Maintenance and Regression testing using QTP/UFT.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP/UFT
• Perform the automation testing Using Emulator.
• Used JIRA bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Conducted Functionality testing during various phases of the application using QTP/UFT.
• Fine tunes specific processes to meet the needs of individual projects while adhering to Enterprise Quality objectives.
• Prepared and Executed Test Cases for Functional and Integration testing.
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Identified high-level requirements for documenting detailed business requirements using
• Maintained the Test Matrix and Traceability Matrix.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Worked with three mobile application simultaneously: iOS (iPhone & iPad) and Android
• Performed Web Testing to check for broken links in a page.
• Requested different versions of iOS, Android and Blackberry mobile devices
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Worked closely with Platform Subject Matter Expert's in understanding the upcoming and existing API's on different mobile platforms
• Reviewed and updated Test Plan and Test Scenarios.
• Executed test cases for black box testing.
• Executed test cases and reported defects using Microsoft Visual Studio test manager
• Systems migration plans, and executing and evaluating test cases and procedures
• Participates in project requirements review and approval.
• Develops and/or helps develop risk based test strategies and Plans. Presents quality strategy and plan to project and business sponsors.
• Manages defect communication, remediation, and acceptance with business and development stakeholders.
• Managing the Change Requests and verifying in the Microsoft Test Manager
• Responsible for documenting Log defects and working with development team to resolve issues.
• Performed end-to-end testing, Integration Testing, and UAT Testing.
• Coordinated User Acceptance Testing (UAT) with the UAT group to ensure the correct business logic.
• Extensive use of SQL queries to perform data integrity testing.
• Loaded Oracle tables using SQL.
• Investigated software bugs and interacted with Dev team to resolve bug issues using MTM
• Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using MTM
• Import test cases from excel/word to Microsoft Visual Studio Test Manager

Environment: QTP/UFT, Mainframe, IBM DB2, Emulator, TFS (Team Foundation Server), MTM, Visual Studio Test Manager, Mobile Devices for IOS, Android OS and, Blackberry OS

Confidential, Research Triangle Park, NC

Sr. QA Analyst

Responsibilities:

• Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
• Worked with three mobile application simultaneously: iOS, Android and WP7
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Developed UAT Test Plans, UAT Test Cases to test the Screens and workflows for Quality Assurance.
• Tested application under the Agile, scrum and sprint development and process.
• Successfully implemented the End2End testing and UAT (User acceptance testing)
• Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Developed and executed UAT test cases, UAT test Scenarios and followed-up defects using Quality Center.
• Perform mobile testing on various mobile devices such as IPhone, HTC droid and Dell Streak.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
• Identify the client/organizational needs and provide suitable Agile system based solutions
• Tested the UI of the end product on mobile, PC, Android and Apple (iPhone, iPad) platforms to ensure that language translation and Currency conversions were displaying as required
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
• Prepared Test Data and executed Test Cases from HP Quality Center.
• Defect reporting and bug tracking using HP Quality Center.
• Used HP Quality Center bug tracking tool to report application bugs and enhancements request and discussed with developers to resolve technical issues
• Automated the System, Regression and Smoke testing test cases using Device Anywhere automation testing tool
• Executed manual and automated test scripts/plans and provide defect and usability feedback to the SCRUM team in a timely manner
• Conducted Functionality testing during various phases of the application using QTP.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Used Quality Center to report and track bugs and impediments.

Environment: Java, Quality Center, QTP, DB2, XML, UNIX, SQL, C++, J2EE, IOS, Blackberry OS, Android OS, iPhone, iPad, Win8 tablet, WP 7, Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, etc

Confidential - Charlotte, NC

Quality Assurance Analyst

Responsibilities:

• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Validate the date from EDI transaction in the front end as well as back end.
• Trained and mentored junior testers with business critical functions and processes in order to prepare all testing related documentation.
• Identifying issues with System testing Support and Defect tracking
• Executing SQL Queries for the reports before mass and after mass reports to check for claims routing
• Development of SQL queries as per the request from the business team in SQL server.
• Wrote complex SQL queries in TOAD to perform Back-End testing.
• Interacted with programmers to identify and resolve technical issues.
• Tested the HIPPA EDI, 834, 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
• Used agile methodology to come up with test scenarios and test cases.
• Actively Involved testing 5010 HIPAA EDI Member eligibility Transactions (270 271)
• Actively involved testing of 5010 HIPAA EDI Member enrollment Transaction ( 834 )
• Actively involved testing of 5010 HIPAA EDI Premium billing transaction (820)
• Testing of EDI X12 837P, 837I, 837D and 834, 835 Transaction sets for enrollment and claims processing
• Played a major role in Interface testing both functionally and manually.
• Automation test with QTP record and playback, data driven the scripts.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Provider applications in FACETS.
• Experience with Facets support systems to enable inbound/outbound HIPAA EDI transaction in support of HIPAA 834, 835, 837, 270/271 transactions.
• Experience working on HIPPA ANSI EDI 4010/5010 conversion.
• Involved in Black Box, Positive, Negative, Data-driven, System Integration, System, Regression, End to End, Functional, Smoke/Sanity, Static, Interface, SIT and UAT Testing.
• Used agile methodology to come up with test scenarios and test cases.
• Tested the HIPPA EDI, 834, 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Quality Center.
• Involved in testing the migrated data.
• Worked on Members, Providers, Claims, Configuration and Payment Modules of Facets
• Performed web services Functional and regression testing using SOAP UI
• Performed GUI, Functionality, security, Positive and Negative Testing.
• Bug Reporting and Tracking using Mercury Quality Center.
• Used Quality Center documentation management and defect tracking.
• Represented QA team in Defect Triage Meetings, weekly status meetings with IT and business people.

Environment: Facets, QTP, Java, SOAP UI, JIRA, Mercury Quality Center, PL/SQL, SQL SERVER, Internet explorer, Windows, Oracle, MS Office

Confidential - Richmond, VA

Sr. QA Analyst

Responsibilities:

• Worked on medium to large sized complex projects that have high impact on business unit operations and/or company operations
• Performed testing and implementation activities ensuring adherence to requirements and achievement of the desired business outcome
• Involved in writing User Acceptance Testing (UAT) test cases
• Wrote test cases and test scripts for functional, GUI, system and regression testing for the application
• Worked in implementing and validating new my account pages and multiple new functionalities for account holder, non-account holder and prepaid customers. This allowed the company to up-sell and cross-sell more products to the customers
• Worked on improving user experience (and thus revenue) along various purchase path flows
• Logged defects in ALM / Quality Center and Rally
• Tested 'One Wallet' application on iOS and Android platforms
• Tested Live Chat software to allow visitors to do a chat with customer service reps
• Actively involved in walkthroughs with project teams to discuss related issues on either daily or weekly basis
• Developed good relationships with peers, clients, supervisors and management. Used SQL queries in backend to validate the data transformation and storage on the target db.
• Participated in weekly meeting with the management team and walkthroughs
• Documented and reported defects within established process and tracking systems using ALM / Quality Center.
• Generated the test execution report in ALM / Quality Center to be reviewed by the QA Manager and development team
• Participated in release meetings.

Environment: Java, J2EE, MS SQL Server, SQL Server Mgmt. Studio, ETL Tool, ALM / Quality Center, JIRA, QTP, SOAPUI, MS Share Point (MOSS), IOS, Android OS and, Blackberry OS, iPhone, iPad, Business Objects, EDW, Teradata

Confidential - Denver, CO

Quality Assurance

Responsibilities

• Identified, reviewed and analyzed BRDs, FRDs, TRs from several sources and by conducting requirement walkthrough meetings with end users and business analysts.
• Worked with development teams and business analysts to understand the functional specs regarding the critical business areas.
• Maintain Requirement Clarification log for any questions/clarifications regarding requirements.
• Created Test related documents such as Test Plan, Test Strategy, and Test Approach.
• Designed and maintained test cases manually in excel spreadsheet and stored them on SharePoint for tracking purposes.
• Comprehensive experience with agile testing process using SCRUM as a Test Lead
• Conduct Agile Scrum meetings to discuss project progress and plan
• Preparation of Requirements Document, AGILE Storycards, etc.
• Ensure that all the test cases are written and updated in Microsoft TFS. Review tests specifications, cases
• Exported Manual test cases into TFS and maintained the same in the Test Plan module.
• Provided linkage of all test cases to requirements in Quality Center to establish 100% requirement coverage.
• Created and maintained Requirement Traceability Matrix(RTM) to ensure the requirement coverage
• Performed test case assignments in Test Lab modules of Quality Center.
• Performed various types of testing such as Functional, Regression, System and Integration (SIT), Configuration, Interface, Navigational, Build Verification, Smoke/Sanity, Report testing etc...
• Generated and published various Daily and Weekly test status reports during the test execution phase of STLC.
• Conducted and participated in the Bug Review meetings to identify, analyze and drive the issues towards resolutions based on the business severity.
• Validated various canned and ad-hoc BO reports for different universes and to perform the end to end validation of data flow and data integrity.
• Generated various defect reports for stakeholders.
• Was responsible for testing status update during project status meetings.
• Participated in various meetings and discussed Enhancement and Modification Request(ER) issues.
• Documented approved change controls to add them into business design.

Environment: Quality Center, Bugzilla, Serena Team Tracker, Business Objects, Java, HTML, ASP.NET, Oracle, SQL.

Confidential - New York, NY

Sr. QA Analyst

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Created Detailed Test Plan, Test Approach, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Utilized Defect module of Quality Center for Defect Management.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
• Documented and reported defects within established process and tracking systems using Quality Center.
• Performed data integrity testing to confirm ETL process.
• Tested the ETL mappings and other ETL Processes (Data Warehouse Testing)
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Performed Backend testing using SQL queries against Oracle database to perform data validation, to check data integrity etc.
• Involved in the discussions of Defect Tracking Process and Updated Work Progress in Excel Sheets.
• Wrote and maintained test documents; converting documents to soft version maintained by the customer.
• Carried out GUI, Functionality, Integration and Regression testing using Quality Center.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed Data Driven Testing using Quick Test Pro.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Facilitated defect mgmt. meetings and test execution status meetings.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Extensively utilized Requirements, Test Plan, Test Lab and Defects Modules of Quality Center during STLC.
• Coordinated with the developers on Defects Status on a regular basis.
• Participate in various meeting and discussed Enhancement and Modification request.

Environment: Windows, Quality Center, SQL, QTP, Web logic, ETL, UNIX, Oracle.