SUMMARY:

• Experienced in different types of testing; black box testing, functional, GUI testing, system, regression, integration & performance testing
• Write easy - to-follow bug reports and verify them fixed in new releases
• Analyze product requirements in order to develop proper testing approach
• Created QA technical documentation such as Test Plan, Test Cases, Traceability Matrices, Check Lists
• Utilized with various open source and commercial bug-tracking systems Jira, Bugzilla, Elementool, TFS
• Strong ability to work extensively, manage time effectively and handle multiple tasks
• Excellent personal leadership skills, initiative, and strong attention to detail
• Formal training in black box manual and automated software testing and information technology
• Knowledge of Software Development Life Cycle and SQA methodology
• Testing experience in web-based applications both manual and automation in Agile (Scrum) Development process
• Develop comprehensive QA documentation: test plans, test cases, bug reports
• Knowledgeable in Black Box, GUI, Functional, Usability, Integration, Smoke, Regression, Boundary, Compatibility and Security testing
• Knowledge in mobile applications testing: Android and iOS
• Proven organizational, analytical, and communication skills (verbal and written)
• Strong team player with ability to work productively in a team as well as individually
• Passion for learning new technology; ability to efficiently manage time & workload; solid work ethics.

TECHNICAL SKILLS:

Operating Systems: Windows 7/Vista/XP, Mac OSX

Mobile Platforms: Windows Mobile, iOS, Android OS

Programming: HTML, JavaScript, XML, CSS, SQL

RDBMS: Oracle, Microsoft SQL Server

Development Tools: MS Visual Studio

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Test Automation: Selenium IDE /Webdriver/Java/JUnit/Eclipse, XPath, Firebug

Bug Tracking: Microsoft Team Foundation Server, Zendesk, Redmine, Bugzilla, Jira

Virtual Machines: VMware Server

Browsers: Internet Explorer, Firefox, Chrome, Safari, Opera

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Software QA Engineer

Responsibilities:

• Create test plans and test scripts based on the technical requirement
• Handle manual testing on three existing sites written in C# .Net
• Handle manual testing on three new sites written in PHP platform
• Perform testing: GUI, Functional, Usability, Integrated, Smoke, Regression, Boundary
• Created Selenium automation scripts for one site.
• Create and run test scripts using Selenium IDE/C#/NUnit/Webdriver/NUnitTool
• Track bug using Team Foundation Server, Redmine, Zendesk and Jira
• Test websites on different sources: Desktop, Tablets and Phones (Android)
• Handle end users bug reports using Zendesk.
• Performed browser (Chrome, IE, Mozilla Firefox,) compatibility testing
• Followed through, revised and regressed reported software bugs until satisfactory resolution
• As a member of SCRUM team, actively participated in Agile daily and Sprint planning meetings

Environment: Windows XP/ Vista, Mac OSX, Microsoft SQL Server, Javascript, HTML, XML, Java, Selenium IDE /Webdriver, Xpath, Firebug, Firefox, Chrome, Safari, TFS, Redmine, Zendesk, Jira

Software Quality Assurance

Responsibilities:

• Tested web-based application International Movies Portal (video content collection providing video-on-demand streaming services which allows users to view, upload, download and provide their comments)
• Created and executed test cases for manual testing of Homepage functional modules: Browse Movies, User Profile, Registration and Login
• Performed browser compatibility (MSIE, Firefox, Chrome, Safari and platform compatibility(Windows XP, Windows Vista, Mac OS) testing
• Participated in GUI, usability, functionality, security, and regression testing
• Identified software defects and used Bugzilla to report them
• Created, debugged and ran test scripts using Selenium
• Utilized knowledge of HTML, XML and JavaScript
• Participated in building test plan and developed structured and detailed test cases for localization and security tests
• Performed functionality and usability testing of the web application on Android and IOS smartphones and tablets

Environment: Windows XP/ Vista, Mac OSX, Oracle, SQL, Javascript, HTML, XML, Java, Selenium IDE /Webdriver, Eclipse/JUnit, Xpath, Firebug, Bugzilla, MSIE, Firefox, Chrome, Safari

Sales Associate/Department Manager

Responsibilities:

• Maintained a high level of customer services
• Coordinated with sales manager and ensured achievement on monthly and annual sales goals
• Responsible for department operations (placing orders, monitoring inventories, managing returned items, resolving complaints, tracking sales) and providing daily reports
• Responsible for marking down all the clearance or items that are not active
• Responsible for delegating certain tasks to department employees
• Ensured compliance to all company policies and procedures
• Monitored and tracked all sales and promotional programs for sales team
• Participated in weekly sales department meetings

Manual Tester

Responsibilities:

• One of OJT tester in team responsible for functional testing on their software application used for quoting prices.
• Get training on how to properly test the application, create documentation and report bugs.
• Report bugs using Elementool.
• Coordinate with developers to ensure that all bugs found are fixed.