SUMMARY

• Over 12+ years of experience in software Analysis, Design and Software Quality Assurance, Automation and Performance Testing with expertise in Testing (Quality Assurance Performance / Manual / Automation) of Client Server and Web Applications.
• Proficient in Manual Testing and in automated testing tools like Load Runner, ALM (Quality Center), UFT(QTP) and Rational Suite.
• Hands on with performance monitoring tools like Site scope, Introscope, Perfmon for monitoring.
• Extensive experience in track record of good time management, prioritizing projects and estimating work.
• Extensive experience in analysis, design, programming, and testing.
• Specialized in performance testing applications using load - testing tools such as, Load Runner, VuGen, Performance Center , HP Site Scope, Introscope, Perfmon and Clear Case .
• Extensive experience in Functional Testing, Integration Testing, Regression Testing, Performance Testing, Stress Testing, Load Testing, User Acceptance Testing (UAT).
• Extensive experience in software testing experience which also includes testing web based applications
• Requirements and capacity analysis, service configuration, monitoring and troubleshooting, and change management. 
• Load testing / benchmark software by identifying and resolving system bottlenecks and potential limitations in software architectures
• Extensive experience in Mainframe application and web based (.NET application) Testing.
• Excellent knowledge in Software Development Life Cycle (SDLC)
• Strong Experience in Variety of Industries like Healthcare, Medical device, Insurance and Retirement System.
• Extensive experience in ADA Testing (Americans with Disabilities Act) testing tools like WAT (Web Accessibility Toolbar), JAWS (Job Access with Speech) for screen reader and SnagIt and section 508 Standards.
• Proficient in analyzing the Business requirements (BRS), Functional requirement specifications (FRS), Design documents to formulate test plans, summary and test cases.
• Extensive experience with EPIC SOFTWARE SUITE (Resolute HB/PB, Tapestry AP Claims, Cadence, ADT, Ambulatory, HOD, HIM, ASAP ED, Prelude, ClinDoc, Optime, Pharmacy, Inpatient, Outpatient, Self-Funded and Clarity Reports).
• Experienced in Agile testing methodology and Agile development environment.
• Experienced in Java, Linux and Windows
• Extensive experience in performance testing Web Services, WSDL’s SOAP UI and API testing
• Extensive experience in performance testing Web services.
• Experienced in Resolute Billing (Professional/Hospital) and Tapestry Claims.
• Experienced in EDI Transactions (834, 837,835,270,271,276,277,997) and HL7 messages testing (A01, A02, A03, A04, A11 and A31).
• Experienced with HIPAA transactions and maintained HL7 Standards EDI Transactions.
• Expertise in writing & testing stored procedures queries in Oracle and SQL Server.
• Ability to identify root causes and derive corrective actions to meet short and long term business requirements using resourceful approaches.
• Ability to build productive relationships  with business users, test teams, development teams and clients across functional and technical disciplines and thus generating accurate and detailed business requirements.
• Ability to successfully manage multiple deadlines and multiple projects  effectively through a combination of business and technical skills.
• Strong business analysis skills and thorough understanding of software development life cycle.
• Strong ability to understand and document critical data through effective data collection, data analysis and data interpretation.
• Strong problem solving skills and very good time management skills.
• Ability to master new technologies quickly.

TECHNICAL SKILLS

Testing Tools: ALM, QTP(UFT) Load Runner and Vugen

Testing Procedures: Functional, Integration, System, Regression, Smoke, Stress, Load/Performance, UAT.

Defect Tracking Tools: Rational Clear Quest, Quality Center

Programming Languages: C, Java, Java Script, VBScript, Microsoft .NET, SQL, PL/SQL

Operating Systems: Windows 9x/2000/XP/Vista/7, Linux, UNIX

Database: Oracle10g, SQL Server, MS Access, MySQL, TOAD

Other Tools: Putty, Toad, MS-Office Suite, MySQL Query Browser

PROFESSIONAL EXPERIENCE

Confidential, California

Senior Quality Assurance Performance Engineer

Responsibilities:

• Gathered the requirements and compiled them into Test Plan.
• Hands-on experience in Loadrunner and UFT (QTP) for regression test for each release.
• Record/develop and modify scripts using Loadrunner and Vugen tool for performing regression testing on the Confidential website.
• Hands-on experience in building enterprise level performance test suites and test analysis
• Worked with junior members to review Scripts created by them and performed error handling where needed.
• Experienced in developing, testing or maintaining large management information applications.
• Analyzing workload performance and product scalability, stability, and fault tolerance while monitoring hardware utilization levels across a variety of hardware and software configurations
• Interface with developers, project managers, and management in the development, execution and reporting of performance test results
• Identify and eliminate performance bottlenecks during the development lifecycle
• Accurately produce regular project status reports to senior management to ensure on-time project launch.
• Working with customers and partners to understand commonly encountered performance problems due to product limitations or configuration options. Driving changes for and validating performance improvements
• Developed Scenarios in Controller based on the User Load and Transaction Volume
• Developed and executed formal test plans to ensure the delivery of quality software applications.
• Experience and knowledge in application testing experience of the following (Testing methods and techniques, including white box, black box, and usability testing).
• Executing Load Test, Stress Test and Endurance Test in Performance center and performed detailed test analysis and reporting.
• Responsible for Test Management, Performance and Functional test execution, Defect Tracking and Reporting. Prepared Test cases and Executed Test cases
• Analyze business requirements and define information systems solutions to address business needs.
• Experienced in HP ALM (Application Life Cycle Management) application.
• Experienced QTP/UFT (Quick Test Pro) for automation of test scripts.
• Performed Performance testing, Regression, and Validation testing during the testing life cycle of the product release.
• Verify that new or upgraded applications meet specified performance requirements.
• Automated manual scripts using UFT frame work for regression test for each release

Environment: Windows XP, UNIX, Java, ALM, Load Runner, Vugen, UFT (QTP) DB2, SQL Developer ClearCase, ClearQuest, PuTTY, Linux and Windows .

Confidential , CA, GA

Test Lead/Senior Analyst

Responsibilities:

• Created test plans, test summary and detailed test cases using quality center on business requirements.
• Presented test summary to the business for each phase of the projects.
• Involved in identifying test resources, estimates test effort and defines test schedule and milestones
• Conducted defect triage calls with development team, QA team and Business team to resolve all the defects to meet the project deadlines.
• Experienced in Web Services, WSDL’s, SOAP UI, DATA MAPPING and API testing
• Experienced in Web Services, SOAP UI, XML, Request and Response validation.
• Experienced in Resolute Billing (Professional/Hospital) and Tapestry Claims.
• Experienced in Membership, Benefits, Accumulation buckets (Deductibles, RX-Only, Mixed Rx + Medical MOOP, Vision Specific, Mixed Alternative Care + Medical, Medical-Dental Mixed, Member/Family OOP, Chiropractic Limits, Massage Limits and Alternative Limits).
• Experienced in validating common extracts, Finance, Paper Intake (Paper Claims) modules.
• Experienced in Web Services testing for consuming applications ((Member Services contact center (MSCC), Contact Handling and Tracking System (CHATS) and Interactive Voice Response System (IVR)).
• Validated Professional and Hospital Billing 837 electronic claims, 835 Remittance files in Health Connect Resolute.
• Followed Agile testing methodology and performed testing in iterations.
• Experienced with Professional (CMS), Institutional (UB), Accounts Payable claims
• Experienced in KP Claims Connect (KPCC) claim adjudication in Epic’s Tapestry AP module with code editing being performed in McKesson’s ClaimsXten (CXT) application.
• Experienced in creating, Adj Review, Code edit, Outstanding claim Codes, CoPays, Co-Insurance, Deductible, Workqueues, Forceresubmit and Check Run of Tapestry AP claims for CDHC and CXT projects.
• Defect Managements: record defects, track defects, update status of defects, and distribute defect report on a regular basis using Quality Center.

Environment: Kaiser Applications, Health Connect EIPC Suite, Tapestry, Common Membership (CM), ETL, Mainframe, SQL server, Web Services, SOAP UI, .Net, Java, Quality Center(ALM) and Citrix Products.

Confidential, SFO, CA

Senior Quality Analyst

Responsibilities:

• Validated the Epic Products Cadence, ADT, Ambulatory, HIM, ASAP ED and Resolute.
• Involved in testing the workflows of scheduling and check in patients in Cadence.
• Tested bed management for In-patient and Out-patient
• Tested workflow on patient transferred from ED (Emergency Department) to In-patient.
• Tested In-patient workflows transferred from one hospital location to another hospital location.
• Tested patient demographics, account and coverage info.
• Experienced in Software Development Life Cycle (SDLC).
• Tested Billing information in the resolute module both HB and PB
• Performed all phases of end-to-end test script involved all EPIC modules
• Tested workflow reviews and acknowledges orders in ASAP ED
• Tested the Patient Management in EPIC.
• Tested the Patient scheduling in Cadence (EPIC).
• Tested the Lab Orders, Transfer of patients in EPIC.
• Tested ADT Ambulatory Workflows.
• Followed Agile testing methodology and performed testing in iterations.
• Attended daily Scrum calls for status report.
• Involved in validation of EDI Transactions (834, 837,835,270,271,276,277,997).
• Experienced in validation of EDI 834 enrollment transactions.
• Tested the Resolute Billing (Professional/Hospital) and claims.
• Tested premium billing, capitation payments and claim accumulations
• Involved in HIPAA transactions and maintained HL7 Standards EDI Transactions.
• Involved in HL7 messages testing (A01, A02, A03, A04, A11 and A31).
• Maintained all requirements in Quality Center and they are traced to Test Cases by using Test Plan Manager in Quality Center.

Environment: EPIC Systems Products Cadence, ADT, Ambulatory, HOD, HIM, ASAP ED, Prelude, ClinDoc, Optime, Pharmacy, Inpatient, Resolute HB/PB and Self-Funded, XML, Windows, SQL server, Quality Center and Citrix Products.

Confidential . SUNNYVALE, CA

V&V Engineer

Responsibilities:

• Participated in Requirement Analysis, Use-Case Analysis.
• Experienced in knowledge of FDA regulations required to test medical products.
• Performed Initial Verification, Formal Dry Run and Final Verification Test of the code modified during the build Phase.
• Experienced in Software Development Life Cycle (SDLC).
• Updated the test cases required to support new or changed functionality during testing phase.
• Conducted Integration, System, Functional, GUI, Regression.
• Created test strategy for all the use cases and presented to the team.
• Used Rational CQTM (ClearQuest TestManager) to maintain test specifications (Test cases), and execution status, used for defect management.
• Used DOORS for requirements management.
• Used SQL Developer, TOAD to modify/verify database contents.
• Developed and executed queries in Clear Quest for extracting the assigned defects.
• Updated and executed scripts for Enhancements and Requirement changes.
• Participated middleware technologies
• Tested auditing, managed file transfer using metastorm PM4Data.
• Tested reliable messaging using IBM Websphere MQ.
• Tested message transformation using IBM Websphere message broker.
• Created QTP automation scripts leveraging CAFE (Connectivity Automation Framework) framework for Merlin.net.
• Performed requirements verification through automation scripts and reporting the results to SAINTS.
• Performed database verifications by writing SQL queries and integrating with automation scripts.

Environment: Environment: Java, Web Sphere, J2EE, Oracle, C++, PM4Data, Windows XP Pro, LINUX, HTML, XML, Clear Case, Clear Quest, SAINTS, DOORS, STT, Firmware SQL Developer, TOAD and QTP.

Confidential , Atlanta, GA

Senior QA Tester

Responsibilities:

• Created Test Scenarios and detailed Test Scripts based on business requirements
• Tested the connectivity of the interfaces and triggering of the key HL7 message types from Legacy Mainframes to EPIC Products.
• Tested Tapestry components - Enrollments, benefits, billing, claims and reimbursement.
• Involved in System and Work Flow Integration testing (WIT) of Self-Funded, Cadence, Resolute, Care Delivery, ADT (Admission, Discharge Transfer) and Tapestry modules.
• Developed test cases and test scripts for all 837, 835 and 834 EDI Transactions.
• Manually created Account Payable claims and adjudicated.
• Tested premium billing, capitation payments and claim accumulations
• Created checks through Tapestry AP check run.
• Manually created EDI transactions based on Interface mapping specifications for system testing.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Validated by the IVR application against the membership database.
• Validated by the IVR application using the nine digit SSN number and common provider master database.
• Participated radiology systems, features and functions including User security, Scheduling( of appointments), Check In/Check Out (w/ copay and co-insurance), Film Tracking, Reporting (automatic and batch), Ancillary Order Entry, Linkage of exams, Scanning, Visit type procedures, Orders (modifiers, instructions), Templates (creation and maintenance), Release of Information, Examination process (begin and end exams), Worklist, Protocol, Chart Review, Order Entry and external vendors/Systems like Powerscribe, MedStat, DataMatx.
• Participated in Order Radiology exams including (CT, NM, FL, MR, US, and XR).
• Performed Manual testing, using Mercury Interactive Tool Quality Center.
• Validated HIPAA transactions and maintained HL7 Standards.
• Performed positive and negative testing of the application for identification of bugs.

Environment: EPIC suite, IBM MQ Series, XML, Visual Cactus and Quality Center 9.2.

Confidential, CA, 

V&V Engineer

Responsibilities:

• Participated in automates the testing of the device firmware
• Experienced in knowledge of FDA regulations required to test medical products.
• Developed run test cases created using the SMART test designer
• Conducted test SMART test engine sits on top of the Unified Test System (UTS), Universal Engineering Programmer (UEP) and Simulation Test Tools (STT) services.
• Conducted test detection of device reset, detection of Breadboard status and verified if device is executing firmware within RAM
• Tested configurable firmware download procedure (MRN, PLD) and upgrade time between firmware releases using SMART test engine.
• Participated in testing configure device to reset setting, event watch points, diagnostics data support, RF CAN support, both UTS CART and Desktop support, integration with the SAINTS.
• Participated in testing Pre-Process the test case for signal and address registrations of device internals.
• Conducted Ad Hoc testing and regression testing.
• Participated in creation of parallel multi feature testing that helps in stressing the firmware and the hardware.
• Integration testing has found firmware Race conditions and hardware arbitrations issues.
• Participated in testing auto recovery that Run overnight tests, Recovers from system crashes.
• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Participated in review meetings with developers to improve requirements and specifications.
• Used Doors for Requirements Management.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Generated XML data files using XML Spy.
• Conducted UI (User Interface) testing, security tests, Data Interface testing, Data Validation and Integration testing.
• Developed XML test files based on XML schema.
• Created Traceability between Requirements and Test Cases.
• Tracked the defects from the expected results will be recorded in the testing Log and then will be entered defects into ClearQuest 2003.
• Version control was done using clear case 2003

Environment: Microsoft Visual Studio .Net 2003, Visual C# .Net 2003, .Net framework 1.1, Infragistics Net Advantage 2005, Rational ClearQuest, Windows 2000, Windows XP, Collection of XML files

Confidential , Cleveland OH

Senior QA Tester

Responsibilities:

• Writing and executing Workflow Integration Test cases. After reviewing the business requirement documents, and technical specification documents by using Requirement manager in Test director.
• Validated the Epic Products CADENCE, Accounts Payable Refunds, Hospital Billing, Professional Billing, Interfaces.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Applying the SQL scripts to the test database and execution of the scripts on the database.
• Involved in Database testing along with developers and coordinated with developers to solve the problems encountered in the application.
• Extensively used SQL/PLSQL to work on database for checking database integrity.
• Maintained all requirements in Test Director and they are traced to Test Cases by using Test Plan Manager in Test Director
• Executed test scripts for Functional, Integration, System and Regression testing in Test Lab of test Director
• Tested Interfaces that involve Work Flow Integration testing like Transcriptions.
• Validated HIPAA transactions and maintained HL7 Standards.
• Performed positive and negative testing of the application for identification of bugs.
• Involved in testing and reporting of errors of subsequent builds during the process of development and production.
• Defects are logged and Tracked by defect manager of Test Director.

Environment: Test Director 8.0, EPIC Systems Products Cadence, Resolute and Epic Care and Prelude, MS SQL server and Citrix Products.