PROFESSIONAL SUMMARY:

• Around 4 + years of IT and management experience as a Quality Analyst in Software Testing Life Cycle (STLC) and business process reengineering in Health Care Sector with prime focus on claim adjudication, eligibility, provider and prior authorization for Medicare and Medicaid programs.
• Experience in developing Use Case Model, Analysis Model, Use Case Diagrams, Behavior Diagrams (sequence diagrams, collaboration diagrams, activity diagrams), Class Diagrams based on UML methodology using Rational Rose and Architectural Design Documents (ADD).
• Solid Experience in using Black Box test methodologies and Functional Testing.
• Ability to meet deadlines, work under pressure, prioritize tasks, make decisions.
• Testing GUI, Client - Server, Web Applications, Business Portals - Manual and Automated.
• Familiarity of full range of web browsers (IE, Firefox, Opera, Mozilla, Safari, etc.) across multiple platforms.
• Proficient in conducting different types of testing like Functional, Integration, Performance, Regression, System testing.
• Expert in test script development and coordinating with development team to fix bug.
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases
• Gathering test data from SQL server using SQL queries.
• Worked on Scripting, Execution, and Reporting.
• Comprehensive understanding of Quality Center Defect Module, which supports the entire defect lifecycle- from initial problem detection through fixing the defect and verifying the defect.
• Part of UAT helping the users to test in UAT environment, trained users and prepared user-training documents.
• Developing and maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Gathering test results and provide testing feedback to the Project Manager.
• Experience in working with agile management framework.
• Knowledge of Requirement Traceability Matrix.
• Coherent interpersonal, technical, analytical and problem solving skills.

TECHNICAL SKILLS:

Operating System: Windows, Unix, Mac, Linux, Solaris

Testing Tools: HP ALM/ Quality Center 11, Jira, bugzila, Clear Quest, Load Runner, TOAD, Soup UI 3.5/4.6.

Language: ASP.Net, C#, java, SQL, PLSQL

Web language: XML, HTML, XHTML, XSLT

Project Management and Requirement Tools: MS Visio, Rational Requisite Pro, Test Director, MS Office 2003/XP, RUP, UML, AS 400.

Database: Oracle, SQL Server, DB2, Sybase, MySQL

PROFESSIONAL EXPERIENCE:

Confidential, Providence, R.I

QA Analyst

Responsibilities:

• Worked closely with Development team to assure requirements were met.
• Worked with the project manager for planning, organizing, and communicating project activities
• Worked closely with technical team to understand requirements for implementation.
• Implemented and established the Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development.
• Reviewed requirement documents for accuracy, clarity, and requirement testability.
• Provide consulting and cloud architecture for premier customers and internal projects running on MS Azure platform for high-availability of services, low operational costs.
• Reporting to the Group Manager for technical escalations, analyze top-issues and top call drivers for the week and provide action plans to streamline processes.
• Handle escalated Support tickets till closure for MS Azure IaaS platform.
• Conducted manual testing of new applications and environments were met.
• Evaluated and recommend testing related tools/issue tracking software products such as Quick Test Professional.
• Perform QA activities within the Agile methodologies
• Developed QTP Scripts for WEB applications.
• Used VBScript file to load all the function libraries using Library functions in QTP utilities.
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Professional.
• Participate in Enhancements meeting to distinguish between Bugs and enhancements.
• Using Toad (Oracle) to execute and perform SQL query to validate back-end table updates.
• Provide support for full life cycle product/project development
• Performed Sanity Testing, Data Driven Testing & Ad-hoc testing as required.
• Performed System Testing to ensure the validity of the requirements and mitigation of risks prior to formal acceptance.
• Participated in User Acceptance Test and identifying corrective actions when there are problems
• Responsible for test plan preparation, execution, and CR & MR management

Environment: QTP 10,QC 10.0, TOAD, Oracle 10g, SOAPUI,C#, Autosys, .NET Framework 3.0, Windows XP/Vista, UNIX.

Confidential, San Antonio, TX

QA Engineer

Responsibilities:

• Define test strategy, review product specification & select appropriate test tools to lay automation strategy.
• Create comprehensive testing solutions based on application architecture, code internals, environments, & technical design.
• Developed and executed test plans analyzed output for accuracy and completeness; coordinated evaluation of test outcomes with BA’s.
• Established, conducted and controlled testing scenarios and predictive outcomes.
• Executed Automated tests in appropriate test regions in support of unit, integration, functional, and regression testing used Selenium IDE.
• Designed and developed automated scripts which involved Functional Regression, Integration test cases using Selenium IDE.  
• Write and execute automated functional test cases using SoapUI Pro to test Web service API using both REST and SOAP interfaces.
• Wrote Groovy scripts in SoapUI, Shell script and batch file to automate the testing.
• Developed function to verify service response and capturing it in xml files
• Developed a web services test environment using SoapUI.
• Worked on Mainframe using Application System 400 (AS/400).
• Used JMeter for Performance & Stress testing and analyzed the response times of the business transactions under load.
• Executed the Load test for extended hours to find the breaking point.
• Worked with Proxy recording to create automatically JMeter scripts for execution.
• Extensively used Selenium RC for finding, inspecting and invoking web service methods.
• Assisted in unit testing of the application on JUnit framework.
• Created automated tests with JUnit Java API. Developed and maintained unit tests using JUnit
• Managed defects and functionality changes using JIRA.
• Extensively used SQL scripts/queries for data verification at the backend. Validated the SQL procedures for appropriate functionalities.
• Implemented the releasing plan and risk management in the project, ensuring the highest quality standards for development and services in the Application.
• Responsible for providing business requirements within an AGILE software development SCRUM environment. 
• Set up requirements tracking/ change in requirements & Requirements traceability to Test cases using JIRA
• Involved in designing and developing Validation plans and Test plan documentations.
• Sent the reports to all team members with Daily Status, to track the updates in Testing.

Environment: Hp ALM, IDE/RC, JUnit, Java, JMeter, SOAPUI, JIRA, SQL Scripting, Mainframe AS/400.

Confidential, Atlanta, GA

Quality Analyst

Responsibilities:

• Involved in documentation of the complete testing process.
• Created the Test Plans, Test Cases and executed it.
• Work closely with business analyst and developers
• Analyzing business and system requirements to identify payer issues that affect claim
• Created, updated, deleted, and checked data using SQL
• Conducted Functional, Regression, Smoke, Integrity and Performance Testing
• Managed the change request items
• Used defect tracking tool Quality center to identify application errors and interact with technical team to resolve issues
• Scheduled meetings with Business Analyst to determine technical parameters for EDI and other related processes, including communication, security, and privacy.
• Supported ePREMIS new functionality and regression testing of all releases.

Environment: HIPPA, XML, Crystal Reports, SQL, HTML, EDI, Quality Center.

Confidential, AZ

QA Analyst

Responsibilities:

• Analyzed business requirements, system requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center.
• Performed Integration, System, Regression, Performance and User Acceptance testing of an application.
• Developed detailed Test Plan, Test Cases and Test Scripts using Quality Center.
• Uploaded the test plan from MS-Word format into Quality Center by using the add-in for MS-Word.
• Developed automated test scripts using QTP to perform functional and regression testing.
• Created Test input requirements and prepared the test data for data driven testing. Used Quality Center to track and report system defects and bug fixes.
• Performed quality assurance reviews on all System Development Life Cycle.
• Participated in defect review meetings with the team members.
• Involved in test planning meetings and submitted test metrics daily to the management.

Environment: Load runner, QTP, Quality Center, HTML, DHTML, Siebel