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Quality Assurance Analyst  Resume

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Arlington, VA

SUMMARY:

  • Test Engineer / Quality Assurance Engineer
  • Accomplished test engineer brings two decades of experience with complex information technology systems and diverse clients.

AREAS OF EXPERTISE:

  • Acceptability Tests Functional Tests Testing Hardware Integration Tests
  • Performance Tests Smoke Tests Stress Tests Regression Tests Usability Tests Up - to-Date Top Secret Clearance Issue Identification Issue Resolution
  • Test Plans Test Cases Test Reports Collaboration

TECHNICAL SKILLS:

Proficient with: Bug Logger and Tracker, SupportMagic, Bugzilla, Vantiv, JIRA, Testopia, Test Case Manager, Segue QA Partner, UNIX, C++, JavaScript, ColdFusion, SQL 7.1 & 2000, ESXi, VMware, vSphere, Firefox, Google Chrome, Internet Explorer, Netscape, Jenkins, Serna XML editor, SharePoint, Archive/Xtender, SmartCD, Nero, Crystal Reports

Proficient with: Microsoft Word, Excel, PowerPoint, Access, DOS

Proficient with: Windows 95, 98, NT, ME, 2000, XP, Vista, 7 32bit & 64bit, 8, OS X

PROFESSIONAL EXPERIENCE:

QUALITY ASSURANCE ANALYST

Confidential, Arlington, VA

Responsibilities:

  • Performed functional, integration, system, and regression testing for the Consolidated Database Architecture Project of a US defense agency.
  • Was complemented by colleagues for attention to detail and recommendations for improving systems.
  • Within an Agile/Scrum environment tested the NIPR and SIPR sides of a web application, which involved customer connection registration requests.
  • Ensured that requirement change requests and bug fixes were executed properly.
  • Wrote, maintained, and executed test cases and monthly quality assurance metrics.
  • Identified issues and logged them into the JIRA bug tracking system.
  • Retested issues found during production and reported all problems.

SENIOR TEST ENGINEER

Confidential, Fairfax, VA

Responsibilities:

  • Carried out functional, integration, regression, and user acceptance testing for a defense program which uses sophisticated technology to track cargo worldwide.
  • Designed test plans, test cases, and test reports which adhered to government requirements. Stored data on the SharePoint file sharing system.
  • Pinpointed issues, entered them into the Integrated Support System, and retested corrections.
  • Tested applications and a web tracking portal. Tested hardware before it was shipped to the field and upon its return. Assisted in fixing problems reported from the field.

QUALITY ASSURANCE ENGINEER

Confidential, Reston, VA

Responsibilities:

  • Tested software for a government map collaboration application system.
  • Performed smoke and regression testing of 1) an application which allows rapid processing of massive amounts of data and 2) a customized version of that application which generates reports about large air shipments.
  • Wrote test cases and test plans and entered bugs into the internal wiki and Bugzilla tracking systems.
  • Updated and maintained help files and CMMI documentation.
  • Composed release documents and delivered cleared builds to the client.

SOFTWARE QUALITY ASSURANCE ENGINEER

Confidential, Dulles, VA

Responsibilities:

  • Executed acceptance, regression, functional, usability, accessibility, performance, and stress testing of client/server and web-based safety and security products.
  • Applied business and development requirements in writing test plans and test cases into the Test Case manager tool. Secured approval of plans and cases from reviewers.
  • Tested Spyware Protection, AntiVirus, and Parental Controls applications used by tens of millions of customers.
  • Performed tests on updated malware and a tool which supports troubleshooting.
  • Tested compact discs for proper content and functionality before distribution.
  • Provided around-the-clock on-call testing, weekly/emergency DAT updates, and application and engineering updates.
  • Informed managers about product status, estimating levels of effort for remaining tests.
  • Aligned products with requirements, entered bugs into a bug logger and tracker database, and recommended product enhancements.

TEST ENGINEER

Confidential, Herndon, VA

Responsibilities:

  • Performed full software development life cycle testing of client/server and web-based document storage and retrieval applications.
  • Tested the recording, copying, retrieval, and manipulation of indexed reporting data to and from magnetic caches, optical platter jukeboxes, rapid changes, and compact disc jukeboxes. Tested hardware links to the client/server network.
  • Collaborated in resolving customer issues and installing and upgrading equipment.
  • Developed and executed automated test scripts, verified test results, and administered a database. Worked with the development team to identify and correct problems.
  • Ensured that test strategies, plans, scenarios, and data reflected clients’ requirements.

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