SUMMARY:

• 26+ years of software development experience in testing diverse technologies.
• 20+ years using software development methodologies: Waterfall, SDLC & Agile/Scrum Sprints.
• 11+ years of HP ALM experience.
• 8+ years experience of automation IFT and Regression testing.
• 8+ years using Feldspar, WinRunner, UFT & QTP.
• Strong skills in understanding and applying user, business and client requirements to assure application quality. Proven strengths in software development methodologies, as well as communication at the peer, management and executive levels. Organized, self - motivated and detail oriented with a history of increased responsibilities and promotions throughout career.

CORE COMPETENCIES:

Tools: MS Office Suite, WinRunner, HP ALM, IBM Rational ClearQuest/CDTS, Measurements and Analysis Data Capture (MADC), Project Management Universal Workstation (PMUWS), Altova XML Spy, Oracle SQL Developer & SQL Loader, TOAD, UFT, WinSCP, IBM’s WebSphere, Putty, Cramer, QTP, rfhUtil, CICS, 3270 Emulator, Lending Grid Portal’s Transaction Viewer V2 & Test Client.

TECHNICAL SKILLS:

• DB2 HTML Unix 3270 Emulator SQL Developer IBM’s WebSphere
• Oracle SQL Windows CICS SQL Loader Microsoft Office
• SQL Server XML Cramer TOAD IBM MQ HP ALM UFT
• Putty WinSCP
• QTP XMLSpy rfhUtil

PROFESSIONAL EXPERIENCE:

Confidential, Colorado Springs, CO

System QA Analyst

Responsibilities:

• Responsible for 10+ projects per quarterly release for IFT/Regression testing of Lending Grid middleware services (TMP and ICMP) for Confidential Home Lending lines of business.
• Worked with off-shore and U.S. project teams.
• Lead the effort to create new TMP testing for Lending Grid: worked with Confidential project managers and vendors (following contractual guidelines), created one comprehensive Integrated Functional Test Plan and Test Results Summary test artifacts for all TMP projects in a release.
• Executed Notifications API calls for ICMP and performed Oracle database validations of test results.
• Attended project and test status meetings to: provide Lending Grid test status, determine if change requests impacted Lending Grid testing, educate business partners on Lending Grid test process to build and maintain communication.
• Created and maintained TMP execution status report, IFT and Regression testing status report distributed to project stakeholders and QA management.
• Analyzed Functional Specification Document (FSD) to determine manual/automation test cases and scenarios for IFT testing of web services.
• Review documents/requirements with Automation Engineers in order to direct their automation testing efforts accordingly.
• Created functional test scripts for hand off to Automation Engineers based on XML messages wrapped in SOAP according to FSD requirements.
• Worked with system developers to obtain xml request/response messages and business partners to obtain conditioned test data for executing XML messages.
• XML tag and data tailoring, manipulation and error diagnosis and record test defects in ClearQuest CDTS and track to resolution.
• Review automated test execution for correctness.
• Responsible for producing the associated release/project test artifacts while adhering to IST Methodology

Confidential, Colorado Springs, CO

System Test Team Lead and System Tester

Responsibilities:

• Implemented an XML based testing approach that enables testing of this non-GUI based system without upstream systems.
• Created standardized test case templates that results in quicker creation as well as reuse of test cases.
• Ensured software quality that enabled the successful awards of Telecom contracts with the U.S. Federal government.
• Test team recruiting, training and supervision including off-shore resources.
• Achieved TEI (Test Effectiveness Indicator) between 96% - 100% annually
• Conduct test case reviews prior to testing with BA’s, Dev POC’s & Test peers
• Support for 11 releases in the past year: 5 Major Integrated releases (every 2 months) with 26 projects via 239 test cases & 11 Minor releases (each month) with 30 projects via 208 test cases.
• Ensured software quality for Verizon Rapid Delivery (VRD), a radically simplified product set with respect to pricing & contracting: 1 quote, 1 order & 1 bill. Product ordering support for the following Verizon products: Access, CPE, PIP, VoIP, Managed Services & Security Services.
• Problem reporting and resolution including verification as well as test case creation and maintenance in accordance with requirements via HP ALM Quality Center.
• Testing that includes business rule validation, database verification and successful order flow through systems.
• Providing end-to-end integration testing support up and downstream.
• Automation of daily health check of systems as well as regression test suite.
• Software Development Methodologies followed: Agile/Scrum Sprints, SDLC &/or Waterfall.

Confidential, Colorado Springs, CO

System Tester

Responsibilities:

• Test plan and test case creation, maintenance and execution in accordance with requirements, functionality and database entries.
• Data creation and setup for testing
• Problem and status reporting
• Interface and Integration test support with upstream and downstream systems, End-to-End test support and Production Implementation shakeout testing.
• WinRunner test case automation and maintenance

Confidential, Colorado Springs, CO

System Test Manager

Responsibilities:

• LOE assessments, scheduling System Test efforts, test planning, test case creation, status reporting, Interface Testing, Integration Testing, User Acceptance Testing and implementation support.

System Test Manager

Confidential

Responsibilities:

• Managed a Team of 12, supporting Siebel Service Applications, included: LOE assessments, scheduling System Test efforts, test planning, test case development, status reporting, Integration Testing, Interface Testing, User Acceptance Testing and Implementation support.

Project Manager

Confidential

Responsibilities:

• Ensured timely fulfillment and submission of compliance deliverables as well as adherence to guidelines for Y2K compliancy.
• Monitored, tracked and maintained progress.
• Reported Y2K status within department, to Senior Management and the VP.

Confidential, Colorado Springs, CO

System Test & Production Support Manager

Responsibilities:

• Managed a Test team of 8 and a Production Support team of 2 supporting 4 call centers, including UNIX Admin and Oracle DBA support for: LOE assessments, test planning, test case development, status reporting, production signoff, release management and production support.

System Test & Production Support Manager

Confidential

Responsibilities:

• Managed a Test team of 9 and a Production Support team of 6 supporting 4 call centers with respect to: Application and telephony testing, release management, production implementation and subsequent production support.