SUMMARY:

I have over twenty years of experience in hardware and software Information Technology (IT) in the areas of Testing/Configuration Management/Integration, System Administration, and Training. I am seeking a challenging position where I can utilize my experience, creativity and problem solving skills while providing vital support to the mission.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2003/2008/2012, Windows 7, Windows XP, VMware

Applications: Cucumber, CA Agile Central, SharePoint, HP ALM, Jenkins, Clarity, FogBugz, Adobe Captivate, Frame Maker, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, SQL, XML, SOAP, Clear Case, Studying for Security Plus exam.

PROFESSIONAL EXPERIENCE:

Confidential

Lead QA Engineer/Scrum Master

Responsibilities:

• Lead a large Agile Scrum team of about 20 active developers, testers and support team members.
• Responsible for Daily Scrums, Backlog Grooming, Sprint Demos, Retrospectives and Sprint Planning sessions
• Design and develop Cucumber automated tests files to support the Pre - Paid Products agile development team
• Utilize CAAgile Central software tool to Manage Sprint velocity and monitor capacity
• Utilize Jenkins to run Cucumber automated tests
• Responsible for the Project Test Coordination of enterprise projects
• Ensure project test teams identify, develop, and produce necessary documentation and testing efforts in support of waterfall SDLC
• Coordinate necessary testing and troubleshooting efforts across business enterprise platforms
• Managed the Transition effort of both onshore and offshore consultants to company employees through a phased effort to help reduce overall project costs
• Supported the design and development of Release level LOE
• Provide support for the identification, design, development, test and implementation of a cross directorate report standardization effort
• Produce and review management and executive level metrics

Confidential

Project Lead

Responsibilities:

• Responsible for managing the daily activities for test account creation team
• Responsible for reporting daily metrics to executives and senior leadership
• Provide team support by identifying and resolving customer issues
• Manage the team relationship across multiple consulting firms
• Responsible for tracking Test Account Creation and Customer Issues encountered by the team
• Manage multiple relationships with leadership - Test Room Manager, SVP, Director, Program Lead, Contractor Manager.
• Manage multiple external relationships with other consulting firms and legacy/acquisition companies
• Mentor junior level team members, recent college graduates
• Monitor and manage multiple metrics SharePoint Views
• Lead the support for customer 6 levels of testing across multiple projects.

Confidential

Configuration Management Specialist

Responsibilities:

• Identified and developed 36 non-existent Field/Support Engineering and Configuration Management processes and best practices
• Following the SDLC, led the identification of requirements, development, implementation and test of a Production level Software Build Request Tool to replace a Production Build System reducing build times by 70% and Field/Support Engineer manual interface by 80%.
• Following the SDLC, led the identification of requirements, development and implementation of additional functionality maturity for the Build Request Tool.
• Developed and implemented a Backup/ Recovery and Disaster Recovery Plan.
• Manage employee and offshore contractor relationships for several projects.
• Responsible for the Software Configuration Management of two major projects worth approximately a $32 million.
• Responsible for all program purchases.
• Responsible for CAM duties across multiple projects.
• Monitor, maintain, and create both Virtual Machine and Physical Machine environments.
• Assist with lab management.
• Experience with Windows Server 2003/2008/2012, Windows 7, FogBugz, Mercurial, Clear Case, Symantec System Recovery, Symantec EndPoint Protection, Cruise Control, Visual Build Pro, Wiki, SharePoint, Trello, and Agile SCRUM.

Confidential,

Senior Test Engineer

Responsibilities:

• Responsible for running BPT automation scripts during multiple test cycles.
• Analyzed test data in Excel, SOAP, and XML formats and pull data samples from the SQL database for analysis.
• Responsible for tracking and reporting test progression.
• Identified test defects and tracked them using HP Quality Center
• Responsible for developing and running manual test cases extrapolated from Requirements documentation.

Confidential,

Senior Test Engineer

Responsibilities:

• Configuration Management Lead responsible for the implementation, maintenance, configuration of 6 separate ST and UAT Windows 2003 Server based environments spanning three release cycles.
• Responsible for the streamlining/organizing of testing and systems implementations to better enforce testing processes and standards.
• Championed the effort to identify the need for and implement the Development Test (DT) environment helping to improve the quality of delivered software.
• Experience with SQL, Wiki, and SharePoint.
• Worked with development team to isolate/define defects to enable expedient defect resolution.
• Utilized Mercury Quality Center(MQC) to create and track defect reports through resolutions.
• Responsible for analyzing requirements documentation and identifying test scenarios to write progression test cases.
• Responsible for establishing MQC release cycles for the tracking of Regression and Progression Tests.
• Maintained and provide metrics data for release cycles to management.
• Responsible for maintaining access requests for multiple environments, servers and applications.
• Responsible for coordinating with Development /Configuration Management for Kit build
• Responsible for training both Development and Test personnel in the installation and maintenance of the ST, UAT, and DT environments.

Confidential

Training Lead/Test Engineer

Responsibilities:

• Established, planned, developed, and lead the Warfighters Edge (WEdge) training program.
• Conducted classroom training for 6-8 or more students at domestic military installations.
• Edited the WEdge Owner’s Manual and the WEdge Content Development Guide for Users.
• Researched, developed, and established desktop procedures to enable the Users greater efficiency in maintaining and operating the WEdge system.
• Developed and published a promotional overview video of the WEdge system for the USAF.
• Performed full system test cycle processes along with working directly with developers to adjudicate issues with developers in an AGILE/ SCRUM environment
• Responsible for investigating and identifying WEdge Help Desk software options, which lead to the purchase and implementation of the Numara Help Desk software.

Confidential

System Integration/Test Engineer/System Integration Analyst/Application Software Engineer/ Hardware Engineer

Responsibilities:

• Trained System Administrators from both the civilian and Air Force communities.
• Trained Theater Battle Management Core System(TBMCS) implementation procedures in classroom settings and in one on one session, as part of the Mobile Training Team (MTT).
• Coordinated directly with the customers to identify, schedule and facilitate Systems Administration and installation training.
• Assisted in the course development and presentation of System Administration training material utilizing both Microsoft Power Point and Adobe FrameMaker.
• Responsible for building, troubleshooting, and implementing the TBMCS suite of software and equipment.
• Built and networked Windows servers, which included Active Directory/ DNS, Exchange, IRIS, Terminal, and Portal servers, and Windows client machines.
• Built and networked UNIX servers, which included Oracle Sybase and Web servers, and UNIX client machines.
• Analyzed system anomalies utilizing a hardware and software root cause analysis process during installation and training of the TBMCS system.
• Developed, wrote and executed test procedures for developed software.
• Planned, implemented, tested, documented, and maintained enterprise-wide solutions of total system or subsystems using internally created and/or commercial off the shelf products.
• Established functional and technical specifications and standards, resolved hardware/software interface anomalies.
• Defined input/output parameters, and ensured full system integration.
• Identified system storage capacity issues, acquired and integrated additional external storage media.
• Conducted detailed problem analysis of Air Force Satellite Network for Space Command, identified training issues for Air Force personnel.
• Provided hardware, software, and database anomaly resolution within the Air Force Operations Centers. The hardware consisted of IBM mainframes, RISC System 6000 workstations, Sun Sparc workstations, IBM Series 1, and various computers and mission unique software.