SUMMARY:

• 7+ years of experience in Software Quality Assurance Testing in Manual & Automation Testing
• Extensive experience in Verification process, Agile Scrum and Waterfall methodology, Functional testing, Regression testing, Database testing, System testing, End - to-End testing, UI testing, Cross browser testing, Test Planning, Test Automation, RTM, Defect Management and User Acceptance Testing. Worked closely with business analyst and development group during the requirement phase and design phase to find out functional incompatibilities and software issues early in the QA process.
• Excellent understanding and knowledge of different SDLC methodologies such as Agile, Waterfall methodologies.
• Proficient in analyzing business requirements, functional specifications, use case documents, business process diagrams and design documents to understand the functionality and architecture of the application and to ensure customer needs are clear, consistent and testable.
• Posting the issues in Defect Tracking tools (JIRA, HPQC) with proper Severity.
• Experience in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, and bug tracking tool like Track It, Bugzilla and Quality Center.
• Experienced in different business systems including: Logistics 3PL, E-learning, Retail, Banking, Securities, Education, Pharmaceutical, and Real Estate.
• Extensive experience in developing and executing automated testing, performance testing, and load testing for assigned projects
• Experienced and well-rounded with all phase of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) in Requirements gathering, Analysis, Design, Development, Implementation and Testing.
• Experienced in Black box testing, SIT Testing, Regression testing, Functional testing, Boundary testing, Integration testing, GUI Testing, System testing, User acceptance testing, Smoke and Sanity testing.
• Expert in Mob testing on iOS, Android, Windows devices: phones and tablets.
• Experience with J Meter to perform load testing on web applications and Web services.
• Worked with peers in both business and technical areas to deliver system solutions in line with corporate priorities.
• Ability to handle multiple tasks and work independently as well as in a team.
• Experienced in Writing SQL queries to check for successful data transactions.
• Expert in cross browser testing to ensure compatibility with various browsers (IE, Firefox, Chrome, Safari.
• Skilled and proficient in making decisions and effective problem solving in a fast-paced, tight-deadline agile environment.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product with the ability to learn new technologies in short span of time.

TECHNICAL SKILLS:

Methodologies: Agile Scrum, Agile Kanban, and Waterfall

Languages environment: Mobile Visual Basic, Java, HTML, XML, JavaScript, .Net, Android and IOS

Browsers: IE; Mozilla Firefox; Chrome; Safari;

Operating Systems: Mac OS X, MS-DOS Windows

Databases: SQL, Oracle MongoDB, DB2, QA Tools - Jira, Gradle,HP ALM, HP Quality Center, UFT, QTP,TFS,Ranorex, Selenium,Github, Gitlab, Bugzilla, Bugzero,Jasmine, TeamTrack, Loadrunner, ETL (Ab Initio, Informatica),AngularJS, Microsoft Visual Studio, J-meter, SIEM.

WORK EXPERIENCE:

Confidential, Chicago, IL

Senior QA Analyst

Roles and Responsibilities:

• Reviewed business requirements documents to document business rules.
• Involved in writing the Test Procedure document for the web and mobile application.
• Created strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC).Created Test plan and Test cases and registered the expected results.
• Involved in System testing, Acceptance testing of Statement Processing, Non Statement Cycle Processing, Banking, Purge Processing, Online API modules.
• Created functionality test cases after establishing critical values and workflow.
• Gathered Test data for executing SQL Queries.
• Involved in updating the Test Procedure document, iteratively, whenever a Change Request is done.
• Involved in System, API, Functional, Integration, Regression and User Acceptance Testing.
• Involved in writing Test Plans, Test Cases and Test Scripts for some of the modules of the application under test (AUT).
• Used strong technical ability and established quality standards to verify and validate assigned software products, components, or function sets throughout their development cycles.
• Tested the system using SQL commands for back end testing on the database.
• Written Stored Procedures using PL/SQL and queries using SQL.
• Used GUI checkpoints to check the attributes of the application across several builds and versions. Also used bitmap, database, text, etc checkpoints while testing the application.
• Manually conducted cross-browser testing with Chrome, Safari and I.E.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds.
• Interacted with Development and QA Teams to ensure overall quality of the software.
• Performed extensive API testing using SoapUI.

QA Analyst

Roles and Responsibilities:

• Performed various black box testing methodologies like Functionality testing, Compatibility testing, Usability testing, Regression testing manually
• Responsible for conducting the daily quality assurance review meetings with the development team
• Analyzed the User Requirement Document (URD), Software Specification Document, and by attending Scrum Sessions, prepared Test Plan by dividing the application in to manageable units
• Worked as manual tester to create test scenarios, test plan, test cases of system design documents.
• Participated in presentations with the team and for the client for upcoming release build planning
• Collaborate with development team to ensure software defects are being resolved in an efficient and timely manner.
• Performed Positive and negative testing, Black Box, and End User Testing
• Tested usability and GUI of the application against guidelines
• Tested various mobile devices with a various platform (iOS, Android)
• Use Defect management tools to report issues/defects: JIRA
• Involved in performing Functional, Application, Integration, System, Regression, API, stress, load and Performance tests
• Performed mobile tests on IOS and Android devices for Student Mobile Campus
• Maintain Test Plan during test cycles
• Making sure the products meet company standards, design specifications, and are within total quality management limits
• Followed Agile Methodologies and Software Quality Audits for all the Phases of SDLC

UAT/QA Manual Tester

Responsibilities:

• Actively participated in creating requirements traceability matrices, Test Scenarios, Test plans and also performed inspection of Test scripts for the entire application.
• Demonstrated knowledge of the business functions. (I.e. finance, accounting, billing, claims, contracts, enrollment, agreements, etc.)
• Authored and Executed Test Cases for Registration, Quoting, Generating reports, Commissions, and Client letter applications.
• Executed Test Cases for Billing, Finance, Operations and Client letter applications. Performed Functional testing, System Testing, Regression testing, End to End testing and assisted UAT with their test plans and execution.
• Involved in Web based testing which involved cross browser compatibility, UI validation and Layout.
• Used agile/ Scrum methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Involved in Functional testing of the application which involves the testing of the functionality meeting the business requirements, Data persistence and Data validation
• Authored and Executed Test Cases for Billing, Commissions, Capitation and Client letter applications.
• Validated data content at the backend using SQL Queries.
• Created the Defects in Quality Center and tracking the Defects and Generating the Reports.
• Communicate test progress, results, and other relevant information to Project Lead, Business Owners.
• Responsibilities included creation of test documentation and creation of test cycles.