Q.A. Analyst Resume , Brownsburg, IN - Hire IT People

SUMMARY:

Driven, results - oriented leader with expertise in all facets of WMOS, supply chain execution, and warehouse technology within high-profile corporations.
Skilled in collaborating with all members of the organization to achieve business and financial objectives. Instrumental in identifying gaps in business processes, streamlining and improving procedures, enhancing productivity, and implementing technology solutions.
Knowledgeable of SQL, Ruby on Rails, JIRA, Testrail, WMOS Super User and Cognos.
Superior problem-solving and communication skills. Quickly establishes and maintains effective rapport with individuals of diverse backgrounds and professional levels.

PROFESSIONAL EXPERIENCE:

Confidential, Brownsburg, IN

Q.A. Analyst

Responsibilities:

Bridging the communication gap between technical and non-technical users
Developing test scripts and training material for other members of our testing team
Assist in the launch of 2 major projects New Warehouse(WFC2) and the Chewy Fresh product-line.
Communicate new processes and process changes to different levels of leadership.
Assisting Developers in root cause analysis and troubleshooting with issues with team members

Confidential, Memphis, TN

Operation Specialist/ Process

Responsibilities:

Manage workflow and assign staffing for 2.8 million square foot facility housing Confidential footwear, apparel and equipment.
Prepare recommended staffing models based on review and analysis of Cognos reports; identify outstanding work and establish measurable goals based on evidentiary data.
Prioritize and communicate identified tasks to operations team.
Resolve issues and provide team with clear direction and support in order to ensure goals are met achieved.
Provide support for WMOS users; solve inquiries, resolve user issues and report updates to management.
Test procedures and end user functions to identify issues and recommend solutions; provide detailed analysis to management an IT department.
Collaborate with direct and senior-level management and consultants on a daily basis to communicate process gaps, provide evidence, and make sound recommendations to ensure timely resolution.
Liaise between internal and external partners during solution process.
Complete testing including wave building, task release and CubiScan; add ASNs to ILPNs, utilize task path definition, shaving and Replen Active functions and complete storage and retrieval with O.P., R.T. and T.T.
Assign and monitor work flow; compile orders for selector pick.
Review orders to ensure they are complete and printed prior to start of operations; plan and process each wave during designated shift.

Confidential, Memphis, TN

Dangerous Good Agent

Responsibilities:

Guaranteed proper loading, handling, and separation of hazardous materials to ensure safety of Confidential flight crew and cargo and compliance with FAA and Confidential regulations.
Ensured related paperwork was accurate and complete; distributed documents to necessary parties.
Maintained accurate files regarding dangerous good manuals.

Confidential, Memphis, TN

Warehouse Operative

Responsibilities:

Performed and controlled manual and automated tasks to ensure efficient flow of products.
Monitored and maintained the conveyer system; corrected errors in a timely manner.