SUMMARY:

• Experienced Agile Software Test Engineer and Applications Analyst including Quality Assurance and Testing, Automated Test Design, Application Administration, Software Engineering, Project Management, Business Analysis, Functional and Technical analysis.
• Experience in an IT application & testing role within Legal, Mortgage, ERP & Defense Applications.
• ASTQB (CTFL) Certified Testing Professional.
• Proven business experience & leader in Software Testing and Quality Assurance
• Proven experience in an Agile development environment (PSM1)
• Experience creating functional/technical test design and scripts using manual and automated testing methods.
• Gathered, Created, Analyzed and Modeled requirements for custom development projects.
• Identify and Document technical & functional requirements and processes within a Business Analyst capacity.

TECHNICAL SKILLS:

Software: Ready API v1.4.1, Soap UI NG Pro, SoapUI Pro v5.1.0, Oracle SQL Devloper v4.0.2.15, Fiddler Web Debugger v2.6.2.3, Cisco Jabber Instant Messenger 11.5.1, HP Quality Center HPQC v10.0.0, Agile Rally, Team Foundation Server 2010, Visual Studio 2010, Microsoft Test Manager 2012 (MTM), Harland Servicing Director, Crystal Reports, IBM Rational Synergy, IBM Rational Change, BullsEye Code Coverage, ERP Confidential Ellipse, CICS, Oracle SQL Developer, Test Harness, MS Project, Performa, Request Management

Languages: C# .Net, C++, Visual Basic, Delphi, COBOL, RDL (proprietary report language), Perl, SQL, Groovy

Operating Systems: Unix, Windows NT, Linux

Databases: Oracle, SQL Plus, MySQL, Access

PROFESSIONAL EXPERIENCE:

Confidential, DENVER, CO

SENIOR SOFTWARE QA ENGINEER / TECH LEAD

Responsibilities:

• Provides the planning, integration, casing, scripting, and execution of all testing required
• Independently developed test documents, wrote and executed automation scripts within SOAP NG PRO, manual test cases within MTM.
• Verified development practices using RESTful practices within SOAP testing by inspecting JSON and/or XML.
• Performed duties as Tech lead, including mentoring, test reviews, defined test strategy for scrum team.
• Identified risks to proposed development, provided mitigation plans, communicated plans to developers, product owners, testers and scrum master/coach.
• Created and imaged virtual machines with appropriate software and OS for testing of Legal software.
• Verify builds for release both manually and via automation within Regression Automation suite/project.
• Created SQL queries to verify data integrity and verify business needs are satisfied.
• Perform Confirmation, Exploratory, Component, Integration, Regression, UAT, Smoke Testing using Black, White and Gray Box testing techniques.
• Tracked Entered bugs using Team Foundation Server (TFS), MTM and HPQC depending on project.
• Ensure Agile PBI’s are presented in a testable manner through planning and grooming of stories.
• Execute test cases via SOAP UI NG and document results within Microsoft Test Manager
• Organized User Acceptance Testing and verification of PBI’s/Bugs with Product Owners.
• Maintained Agile interaction with Developers to maximize test preparedness and participation in an Agile environment.
• Participate and guide GLOBAL Agile team in Standup, Sprint Planning, Backlog meetings and ensure acceptance criteria is testable.
• Able to work effectively and seamless within a global scrum team with team members in Russia, Boston, Minnesota and Denver.

Confidential, DENVER, CO

SENIOR SOFTWARE QA ANALYST

Responsibilities:

• Performed Static and Dynamic testing within SQL Agent Jobs, SSRS reports, SSIS packages, Crystal Reports
• Manage Testing tasks throughout the Agile user story lifecycle using Microsoft Test Manager, Sharepoint, Rally, Rapid Reporter.
• Perform data analysis to verify data from integrated systems are loaded correctly into system of record.
• Created SQL queries to verify data integrity and verify business needs are satisfied.
• Executed data mapping process and analysis from source system to system of record.
• Perform Confirmation, Exploratory, Component, Integration, Regression, UAT, Smoke Testing using Black, White and Gray Box testing techniques.
• Tracked bugs using Microsoft Test Manager and Team Foundation Server (TFS)
• Ensure Agile user stories are presented in a testable manner through planning and grooming of stories.
• Created Test Plans, Test Cases and Test Scripts to guide and document the testing process.
• Execute test cases and document results within Microsoft Test Manager/Test Runner using test capture.
• Performed Web user interface testing on custom Mortgage Web suite for Statebridge Company.
• Organized User Acceptance Testing with business owners and stakeholders within an Agile environment.
• Maintained Agile interaction with Developers to maximize test preparedness and participation in an Agile environment.
• Participate and guide Agile team in Standup, Sprint Planning, Backlog meetings and ensure acceptance criteria is testable.
• Key contributor to Defect Management process, Sole tester for Insurance vendor integration, Tax vendor integration and Invoice Management vendor integration

Confidential, COLORADO SPRINGS, CO

SOFTWARE TEST ENGINEER

Responsibilities:

• Performed automated scenario testing using DSA proprietary application, Simulated Execution Tool Set (SETS).
• Conduct the necessary version/release related tests and log the outcomes of the testing within the Digital Simulation Architecture (DSA).
• Utilized development environment: Redhat Enterprise Linux 5.5, MySQL 5.1.45
• Evaluate, recommend, and implement manual and automated test tools and strategies.
• Develop, maintain, and upgrade manual and automated test scripts and architectures for DSA Framework.
• Create and update test artifacts throughout the project lifecycle including the Test Plan, Test Procedure & Test Report.
• Monitor for anomalies and erroneous occurrences in IBM Rational Synergy.
• Submit defects via Change Requests within IBM Rational Synergy to resolve failures in quality.
• Perform time boxed Explorative testing to explore and provide boundary analysis.
• Perform Static Analysis on DSA System to catch bugs early in the SDLC.

Confidential, DENVER, CO

APPLICATION ANALYST/TECHNICAL ADMINISTRATOR

Responsibilities:

• Acting Application Team Lead for ERP application responsible for all internal and client facing activities.
• Manage testing process including component, integration, system and user acceptance testing using available Black Box and White Box techniques as well as Experience based testing.
• Perform Requirements Gathering and Modeling for projects requiring functional review and processing through the SDLC including modeling the business process for custom development.
• Manage, Estimate & Design new software development and track within project structure.
• Manage direct interaction with UNIX, Windows, and Oracle Database resources to solve ERP related issues.
• Manage Confidential Ellipse code installs/migrations and change control procedures within UNIX & Windows environments.
• Manage and dispatch open tickets to available and qualified resources within the project.
• Responds to application requests from client/employees within service level (SLA).
• Perform manual functional, integration and regression testing by executing web - based, on-line and batch transactions.
• Responsible for System Admin and Establishment (Provisioning & Security) solutions for ERP Application.
• Responsible for Security Administration of ERP application maintaining Sox compliance.
• Provide and manage Sox critical requests for Internal and External auditors.
• Adhere to all SOx compliancy procedures and provide audit trail for all system and application modifications.
• Facilitate and execute change management processes and procedures for Dev, Test and Production Environment for multiple client regions.
• Sets up and maintain test data by utilizing technical tools (SQL, UNIX) in order to facilitate efficiency and accuracy of testing.
• Perform ERP comprehensive code installs per migration management software (following SOx mandates).
• Efficient in UNIX & Windows troubleshooting for a variety of user issues relating to Confidential Ellipse ERP, Confidential Envoy.
• Use SQL Developer to troubleshoot ERP issues and provide comprehensive SOx audit requests.
• Formulate SQL queries to modify and correct Ellipse applications database entries.
• Provide on-call availability to resolve ERP issues in a timely manner after normal business hours.
• Self motivated to prepare professional documentation on relevant internal processes in order for knowledge share and team process compliance.

Confidential, ENGLEWOOD, CO

ANALYST/PROGRAMMER III - RESEARCH & DEVELOPMENT

Responsibilities:

• Managed the estimate & design new software development and track within project structure.
• Gather Requirements and model Business Process solutions for prospective custom development.
• Produced test plans by reviewing business specifications and determining test cases in order to ensure thorough testing of applications/transactions.
• Manage testing process including component and integration testing using available Black Box, White Box and Exploratory techniques.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• Arranged/scheduled internal and external resources to accomplish development deliverables within Schedule & Budget.
• Managed medium size development projects involving 4-10 employees.
• Created/Designed solutions to satisfy client requirements of ERP using RDL/RPT, COBOL & Delphi solutions.
• Coordinated communication with clients during all phases of the software projects.
• Collaborated with software engineers to communicate standard programming etiquette (best business practice).
• Used automated testing tools (Test Harness), SQL, Clear Case, COBOL, WebSphere and Delphi to deliver the best solution for the customer.
• Coordinated Regression, Confirmation and Maintenance testing ensuring a quality product in the areas of Materials, Operations and Maintenance.
• Performance of quality control/Verification and Validation/testing activities using manual and automated methods.
• Maintained day-to-day interaction with UNIX, Delphi, COBOL, CICS, CITRIX, SQL.
• Recommended corrective actions to improve existing technical and business processes.
• Troubleshoot affected software/platform system and deliver appropriate solutions.

Confidential, OMAHA, NE

CUSTOMER SERVICE MANAGER

Responsibilities:

• Managed department budgets for consumerism and resource allocation.
• Responsible inventory and supply chain management of large-scale electronics shipments.
• Generated computer reports to track staff status and sales productivity.
• Formulated employee progress reviews and counsel personnel on sales and merchandising techniques, increasing sales and customer service.
• Provided training on all on-site computer and point of sales transactions.
• Managed, hired, and scheduled 25 Sales Associates, Customer Service Agents and Warehouse Associates.