SUMMARY:

• Over 3 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Outstanding knowledge of Software Development Life Cycle, Bug Life Cycle, and Testing Life Cycle
• Proficient in Testing Life cycle, confining of test plan, test cases, and execution, logging and tracking defects using different testing tools.
• Excellent skills in performing Peer Review for test cases with other software testers and software developers.
• Useful knowledge in creating Traceability Matrix for one on one mapping between test cases and business requirements using different testing tools.
• Skilled in performing Smoke testing to check that main functional area of software application does not have extreme severity defects.
• Expert in verifying that Unit testing have been performed by developers and build have been provided by Software Configuration Management (SCM).
• Exceptional skills in Integration, Component, Functional, System, Regression, User Acceptance Testing (UAT)
• In - depth knowledge in writing SQL queries and SQL languages like DML, DDL, and DCL

TECHNICAL SKILLS:

Automation: Quick test pro 8.2 and Selenium

Browsers: Internet Explorer, Firefox, Chrome, and Safari

Data base: MySQL and Oracle

Hardware: PCs, Laptops, and Printers

Mobile Device: Base Device, iPhone, and Android

Platforms: Windows XP, Vista, 7, 8, 10, Unix, iOS, and El Capitan

Software: MS Office (Word, Excel, Outlook, and Access)

PROFESSIONAL EXPERIENCE:

Confidential, Westwood, MA

Software QA Analyst

Responsibilities:

• Followed Agile Methodology to trace specimen across multiple sites and facilities.
• Executed Peer Review for routines, reports, duplicate orders, and future orders date.
• Accomplished Traceability Matrix for internal and external requirement of patients’ lab results.
• Skilled in performing Entrance criteria for scanning bar code on labels to receive specimen in meditech.
• Practiced executing Smoke test for reprinting labels and changing time on test ordered.
• Verified that Unit testing has been performed by developers in order to order out-patients’ blood tests.
• Performed Integration and Regression testing for tracking patients’ lab records.
• Carried out Component testing by entering user id and password to login to the application.
• Developed Functional testing to cancel blood work, un-cancel blood work, and to receive old specimen for new blood test.
• Conducted White Box and Black Box testing to receive specimens from reference labs.
• Used Quality Center software to report Bugs with detailed description and assigned severity 1 or severity 2.
• Created, tested, documented, executed test cases, and reported bugs using HP Quality Center

Confidential, Dublin, CA

Software Test Engineer

Responsibilities:

• Created, debugged, tested, documented and implemented website for the clients utilizing skills in HTML, DHTML, CSS, Java Script, VB Script, MS Front Page, ASP, MS Access, Oracle, SQL and IIS.
• Sourcing and delivering website solutions that make commercial sense.
• Work on the front-end presentation layer of website, which may change often and considered highly dynamic using ASP with MS Access on IIS
• Maintain existing programs and edit website for changes as required.
• Select & organize information for inclusion & design the appearance, layout & flow of the website. Consult with clients to develop SRS document. Prepare mock-ups and storyboards.
• Create & optimize content for website using graphics, database, animation & other software.
• Lead & co-ordinate multidisciplinary teams to develop website graphics, content, capacity and interactivity.
• Worked directly with end-users to maximize efficiencies and user-friendliness

Confidential, La Jolla, CA

Technical Support

Responsibilities:

• Supported customers to install hardware and software
• Performed minor repairs to hardware
• Managed regular computer systems performance
• Prepared computer system for employee use by checking installation of appropriate cable, OS, and software
• Kept record of daily data communication transactions, problems, and installation activities
• Practiced evaluations of software or hardware, and advised to improvements or upgrades
• Consulted with staff, users, and management to establish requirements for new systems or modifications

Confidential, Mountain View, CA

Technical Support

Responsibilities:

• Provided detail support and answers to customer’s computer technical issues
• Kept calm and patience to face customer’s difficult situations
• Created and continued effective relationships with service providers and consumers
• Shown great interpersonal skills when interacted with customer’s
• Explored issues on several computer systems and databases to resolve complaints, answered inquiries and outlined solutions
• Updated customers of issue outcome progress
• Worked with customers who had data connectivity issues
• Discussed tough problems to upper management while retained positive connection with customer’s