SUMMARY:

• Resourceful and dynamic technical professional with an extensive career leading the appropriate testing and delivery of quality software, products, systems and applications to meet business, market and customer needs, utilizing blended delivery models.
• Have experience in quality control, quality improvement and quality management. Skilled in planning and implementing new processes, procedures and tools for quality assurance testing, defect tracking, status reporting and problem resolution.
• Strength in guiding the design and execution of automated and manual testing strategies to identify risks and issues, design effective mitigation solution, and enhance the on - time delivery of quality systems.

TECHNICAL SKILLS:

Management: Strategic Planning, Quality Management, Process Improvement, Quality Engineering, Performance Improvement, Customer Satisfaction & Retention

Methodologies: Agile Testing, Waterfall, Scrum and SDLC

Operating Systems: Mac OS X, Windows XP/Vista/7/8/10, Linux

Mobile Platforms: Apple iOS, Windows Phone, Windows Mobile, Android, QNX

Bug Tracking: Microsoft Team Foundation Server 2013, Jira

Testing Tools: Microsoft Test Manager 2013, Selenium, Keynote Device AnyWhere, JMeter, SoupUI,Havanna Automation Framework

Databases: Microsoft Server Management Studio 2012, SQL Server 2012, SQL Server 2008/R2

Software: Microsoft Office Suite, Microsoft Office 365, Microsoft Dynamics CRM, Visual Studios 2013, Sharepoint 2013, Charles, Fiddler, FileZilla, PuTTY, Adobe CQ5

Network Protocols: TCP/IP protocol suite, FTP, VPN, HTTP. HTTPS, LDAP

PROFESSIONAL EXPERIENCE:

Confidential, Fairfax, VA

Mobile QA Engineer Lead

Responsibilities:

• Develop Mobile Application and Mobile Operating System Testing Strategy for Department of Labor (DOL).
• Responsible for developing Quality Assurance test plans ; which adheres to Federal Information Security Modernization Act (FISMA), National Institute of Standards and Technology (NIST) and other federal guidelines for information systems, applications, cloud-based computing and networking environments;
• Responsible for testing Department of Labor's (DOL) mobile application and mobile operating systems (Android, iOS and Windows Mobile platforms) against Defense Information Systems Agency (DISA) approved STIG’s
• Responsible for planning, analyzing, developing, implementing, maintaining and enhancing mobile information systems security programs, policies, and procedures and tools.
• Responsible for creating security and device management policies utilizing MaaS360 MDM platform
• Responsible for developing and maintaining mobile application and mobile operating system security assessment reports
• Perform regular vulnerability assessments on mobile application, and provide specific guidance to infrastructure personnel on exposures and remediation requirements.
• Responsible for planning, designing, analyzing, acquiring, documenting, testing, implementing, integrating, installing, maintaining, or modifying computer systems or software as it relates to DOL project lifecycle.
• Maintain DOL security policy, standards, processes, and procedures, and provide ongoing evaluations to identify improvement strategies and continued organizational enhancement.
• Manage and Analyze mobile software/hardware projects.
• Utilize Maas360 Mobile Device Management (MDM) platform to deploy approved mobile application to DOL corporate owned devices.
• Perform functional, smoke, integration, usability, acceptance and regression testing on major functionalities of Department of Labor mobile application.
• Applies test methodology, engineering and product knowledge in the design of tests and testing strategies for the analysis and certification of products.
• Plans and conducts the analysis, inspection, design, test, and/or integration to assure the quality for large and complex projects.
• Performs quality-engineering reviews of design documentation for compliance with stated requirements.

Mobile QA Engineer Lead

Responsibilities:

• Develop Mobile Application Testing Strategy.
• Manage and Analyze mobile software/hardware projects
• Responsible for applying Information technology systems analysis principles, techniques, requirements, methods, and procedures to information technology business process concepts and methods to assist in conducting studies to enhance the mobile application quality assurance division of NatGeo.
• Collaborate with development teams through the design and test stages to ensure strict adherence to business requirements and to improve upon new and existing features where applicable
• Perform system log monitoring and reporting. Monitor system logs and alerts and provide first level response in determining the severity of alerts and escalating them to management.
• Responsible for Utilizing Jira to logging detailed and accurate defect gathered from Mobile Device Testing.
• Responsible for testing NatGeo Mobile application on the Windows Mobile, Windows Phone 7/8,Windows RT, Android, and Apple iOS platforms
• Perform automated, functional, smoke, integration, usability, acceptance and regression testing on major functionalities of NatGeo Mobile application in branches, trunk, release and production.
• Applies test methodology, engineering and product knowledge in the design of tests and testing strategies for the analysis and certification of products.
• Plans and conducts the analysis, inspection, design, test, and/or integration to assure the quality for large and complex projects.
• Performs quality-engineering reviews of design documentation for compliance with stated requirements.

Quality Assurance Engineer

Responsibilities:

• Collaborate with development teams through the design and test stages to ensure strict adherence to business requirements and to improve upon new and existing features where applicable
• Maintain network security policy, standards, processes, and procedures, and provide ongoing evaluations to identify improvement strategies and continued organizational enhancement. Perform regular vulnerability assessments, and provide specific guidance to infrastructure personnel on exposures and remediation requirements.
• Perform system log monitoring and reporting. Monitor system logs and alerts and provide first level response in determining the severity of alerts and escalating them to management.
• Responsible for Utilizing Microsoft Team Foundation Server 2013 to logging detailed and accurate defect gathered from Mobile Device Testing.
• Responsible for testing AirWatch Mobile application on the Windows Mobile, Windows Phone 7/8,Windows RT, Android, and Apple iOS platforms
• Perform functional, integration, usability, acceptance and regression testing on major functionalities of AirWatch Mobile application in branches, trunk, release and production.
• Applies test methodology, engineering and product knowledge in the design of tests and testing strategies for the analysis and certification of products.
• Plans and conducts the analysis, inspection, design, test, and/or integration to assure the quality for large and complex projects.
• Perform Daily upgrades to database servers for the AirWatch MDM platform
• Plan, coordinates, and implements activities necessary to the effective operation and maintenance of the AirWatch databases.
• Performs quality engineering reviews of design documentation for compliance with stated requirements.
• Develops new approaches to solve problems identified during quality assurance activities.
• Communicates significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.
• Prepares reports to communicate involvement and results of quality assurance activities.

Quality Assurance Analyst

Responsibilities:

• Performed Monthly Functional Testing, Regression Testing, and UAT (User Acceptance Testing) on Eyewonder’s Content Management Systems
• Planned, generated, maintained and executed detailed manual and automated test plans and scripts for verification of software functionality.
• Evaluate and test new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines
• Perform requirements analyses and create technical specifications, project schedules and work plans, progress reports, release schedules and roll-back plans for the development of Rich Media mobile applications.
• Review new or modified program, including documentation, diagram, and flow chart, to determine if rich media applications will perform according to user request and conform to guidelines.
• Performed automated and manual testing on rich media interactive ad units and interactive projects while documenting bugs in JIRA.
• Performed extensive manual and automated app, social media, and API testing on varies mobile devices and platforms namely Android, Windows 7, Blackberry, iOS, iPhone, iPad and Symbian OS.

ODS Associate Programmer

Responsibilities:

• Coded and Customized forms for automotive dealerships using Pick Basic F&I software.
• Introduced and implemented standardized Quality Control process for F&I programming departments.
• Interacted with both internal and external customers to maintain the reputation of delivering a high level of customer service and support
• Serve as a single point of ownership for dealership computer software issues and was responsible for assuring customer satisfaction
• Instituted customer relationship and customer support models.
• Customized and coded forms based on customer need and availability.
• Provided support specialist staff with necessary training, motivation, and encouragement to ensure superior customer service and accuracy
• Validated project documentations and code
• Provided world-class customer support to clients by phone, email, and on the Web