SUMMARY:

• 10+ years of Professional experience in Testing and Support Life cycles.
• Extensive domain knowledge in the field of Healthcare, Banking, Finance, Insurance and Risk Management.
• Highly motivated, dependable troubleshooter and problem - solver.
• Tactful Team player and have good verbal and written communication skills.
• Proven analytical skills, ability to excel under pressure, quick learner, proactive in taking responsibilities.
• Enthusiastic learner and can quickly grasp new concepts and technical skills.
• Excellent interpersonal skills and adept at handling multiple projects.
• Expertise in project management skills at handling meetings, requirement/data analysis, documentation and reports.
• Good understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Collaboratively working with Testers, Developers, Analysts and other team members in testing complex projects and in the overall enhancement of software product quality.
• Expertise in analyzing User Requirements Specifications (URS) and Functional Requirement Specifications (FRS).
• Experience in testing of various web-based, client-server and multi-tier applications.
• Experience in Agile and Waterfall Methodologies.
• Expertise in performing User Interface (UI) testing, System Integration testing (SIT), Functional testing, Regression testing, Acceptance (UAT), End-to-End Testing Browser Compatibility testing in different stages of Software Development Life Cycle.
• Good Experience with SQL queries, Views, Indexes, Primary Keys and Unique Keys.
• Experience in documenting the testing process using MS-Office tools like Word, Excel, Power Point, Outlook, and MS-Project.
• Extensively created and documented Test Scenarios, Test Plans, Test Cases, Use Cases Test Data, Test Scripts and Test results.
• Conversant with all phases of Software Testing Life Cycle (STLC), skilled in creating Test harness, Test Traceability matrix, Test design, automated test scripts and defect reporting.
• Writing test plans and executing them to ensure full test coverage and Quality product releases.
• Extensive experience in the field of Software Quality Assurance and Application Testing.
• Developed Test Strategy, Test Plan, Test Cases (Functional and Non-Functional) and Test Scenarios from Functional Requirement Specifications according to the Business requirement.
• Expertise in performing Black box, White Box and bug tracking system on multiple applications and platforms.
• Generation of Bug (Defect) Reports, tracking the status of each Defect (Open, fixed and New) and analyzing the bugs using Quality Center.
• Ability to deal multi tasks on Priority basis, ability to work under pressure with aggressive deadlines, and maintain focus.
• Self-motivated and willing to learn new concepts, technologies, processes and domains.
• Strong experience in development of core QA framework function library for various Web and Client-Server application.
• Solid experience with Keyword Driven and Data Driven Testing with Quick Test Pro (QTP) 
• Helped BA and Developer group in identifying Technical Specifications and requirements for a software and putting it together in Modular Components and creating GUI Screen for a Software Product. 
• Extensive work experience using Change Management and Bug Tracking Tools like Quality Center, JIRA and Rational Team Concert. 

TECHINICAL SKILLS:

Test Management Tools: HP ALM 11.0, QTP 11.0, Win Runner, Load Runner

Databases: MS Access, MYSQL, Mainframes, AS400, Oracle 8i/9i, PostgreSQL

Web Technologies: Soap UI, XML, Web services Testing, HTML, JavaScript, JSP

Databases: SQL Server 2005, Oracle, Sybase (ASE 12.5/15), MS Access 

Scripting Languages: Visual Basic Script, Python, Perl, VB script and java script

Operating Systems: Windows7, Windows 98/XP, Windows 2000 and Unix.

Methodologies: Agile, V model and Water Fall model

Reporting Tools: Bugzilla, Jasper Reports, MS Excel, JIRA

Version Control Tools: Rational Req Pro, Clear Quest, Share Point, Visual Studio

PROFESSIONAL EXPERIENCE:

Confidential, FL

Sr. QA Tester

Responsibilities:

• QA team point of contact for product development and major production issues.
• Prepared Test Approach (TA), Test Evaluation Summary (TES) & execution documents for PMT release planning and reporting purposes.
• Handled the entire PMT application and main point of contact for business users, analysts and cross functional teams
• Tested the application manually using HP Quality Centre (QC) and by using automation tool QTP.
• Led a testing team of 6 members and experienced in handling parallel releases.
• Worked on the sizing for multiple releases and assisted the lead with the kind of changes needed in the release planning.
• Main point of contact for the Project Manager for critical issues and for release planning documents, Implementation Verification Process (IVP) testing (tested code in production)
• Advised new business analysts and collaborated with the business to better understand the requirements to develop detailed test cases, sometimes suggested changes in business requirements which would better fit with the current functionality in the application
• Worked with development team members to better understand system functionality in order to improve testing quality
• Participated in Technical Design Document sessions and Walkthroughs during the testing phases.
• Main contact for PMT QDQ Approvals for Use Cases and Supplementary Specifications.
• Developed Test Cases to test the Functionality and Change Functionality of the application from the FSD (Functional Specifications Documents)
• Worked in conjunction with manual testing team on automation of existing manual test cases and development of cutting-edge automation for product enhancements and data migrations.
• Identified the common Automation flows so as to write the QTP functions and also write the Generic functions such as Verifying the Pages and Entering Data on Pages
• Conducted data-driven testing by using QTP.
• Conducted Integration, System, Functionality, GUI, Regression Testing, UAT, Security Testing, Performance Testing, and Usability Testing for the applications
• Created Quick Test Pro automation scripts to do regression testing on nightly builds.
• Conducted web service testing of the application using an Open source SoapUI Tool
• Added Assertions and used Xpath in SOAP/WSDL request
• Inserted different types of verification points to capture and store information about the objects.
• Maintained and updated Requirement Traceability Matrix to map the Test Cases to Requirements.
• Created code modules in VBScript as a part of Descriptive Programming.
• Designed and developed automation framework settings and implementation of VBScripts.
• Identified and documented all issues and defects to ensure desired quality of the application’s functionality.
• Used Quality Center (HP ALM 11.0) for maintaining and tracking defects.
• Worked with development team members to better understand system functionality in order to improve testing quality.
• Participated in Walkthrough’s and Technical Reviews throughout the testing phase.
• Created Checkpoints and Synchronization points by recording using QTP
• Involved in Black box testing and White box testing
• Tested the Application in different stages from QA, Staging and Production.
• Conducted test script review to advise team members for planning of test scenarios, improvise the scripts per the current release requirements
• Used Quality Center (HP ALM 11.0) for maintaining and tracking defects; writing test cases and managing the scripts
• Created the Recovery scenarios for the un-handled exceptions in the components using QTP
• Checked the Integrity of the Backend Data by creating Database functions and also by Database Check Points using QTP.
• Used SQL statements extensively to retrieve data for database testing.
• Executed SQL statements for Database testing.
• Worked closely with the Engineers, Web Developers, and Release Engineers & Project Managers to get updates and resolve defects.
• Conducted User Acceptance Testing (UAT), planned for the testing and assisted the UAT testers with walkthroughs and changes that are to be implemented in the current release
• Main point of contact for UAT users in all releases
• Maintained and coordinated UAT defect logs, coordinated production tickets from time to time.
• Tested manually on generating reports from a correct module. Maintained Requirements Traceability Matrix.
• Used Local and Shared Repositories according to the situation. Written number of functions in Library files and Associated with required Test.

Environment: C#, .Net, Windows XP & Professional, Oracle, MS Access, QTP, QC, UNIX

Confidential, NC

Senior QA

Responsibilities:

• Activities include developing test plans, creating functional tests for new features according to use cases defined in product requirements, executing test cases, raising defects and creating test summary document.
• Actively participated in requirement analysis and designing test cases and get it reviewed.
• Prepare traceability matrix for the project.
• Prepare Test Plan for the release comprising all the new test cases developed and identifying regression suite.
• Performed backend testing creating SQL queries in MySQL to prepare test data required for testing.
• Preparing automation test plan and identifying automatable test cases.
• Proposing and implementing data driven framework for the automations.
• Designing new scripts for the new test cases and maintain existing test cases.
• Writing batch file to include a batch job in data driven framework to kick-off execution just by running batch job.
• Data set up for automation scripts.
• Executing scripts for the production request. Business people send their request for the scripts through web channel and automation engineer grab the request and run the required script to close the request.
• Creating error routine to handle data base dead lock error in the application. The dead lock error use to come in production so was very challenging
• Finding bugs in the product and reporting them in the Defect Tracking tool with necessary details and logs.
• Enhancement of Regression library by studying the incoming field defects and adding test cases
• Reproduce the problem before the fix to find out all possible test scenarios.
• Execute the new test cases and the relevant regression tests for the release to ensure Quality product.
• Test the compatibility of the applications on different operating systems like Windows, Mac and different versions of IE and Mozilla.
• Executing automation script sin different environment such as UAT, TT, DEV and PROD.
• Analyzed Load pattern and created test scenarios to emulate the real life stress conditions. 
• Effective load balancing testing by adding multiple primary servers and sending the traffic to them from the agents.
• Mapping the rail time usage with the Recording Option and Run-Time setting in Load Runner.
• Creating Load scripts for application benchmarking.
• Gathering the scenarios form the business analyst and simulating the same in Load Runner controller
• Running the scenario in Load runner for Average Load, Peak Load and Stress Load.
• Recording load scripts for web based and Siebel application.
• Estimating production like environment and simulating the same in test environment.
• Monitoring the Load script execution and reporting the execution status.
• Analysis of Load testing result in Analysis in Load runner and finding the bottlenecks in the application.
• Developed test scripts to automate process of testing in Selenium Web Driver.
• Experienced in using Maven build tools to manage framework dependency jar files, customizing Selenium API to suit.
• Proficient in performing Data driven testing to validate the components displayed on the website using Selenium.
• Creating batch file for load scripts and scheduling the load scripts using Microsoft scheduler

Environment: QTP/UFT, Quality Center, Load Runner, Siebel, Selenium, Windows, MAC, SQL, MySQL, HTML, XML, Batch, VB

Confidential, NC

Senior QA

Responsibilities:

• Documented and maintained test cases in quality center updated them as per the changes made in FS and TS.
• Involved in preparation of test plan and maintained test scripts for functional, regression and system integration testing.
• Developed the test execution plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Identified and initiated communications with sources of capital and potential investors for the company and lead discussions with potential investors on the size and scope of investment opportunity. Within a team set up, conducted thorough analysis of the Electronic Health Records (EHR) industry, governing laws and best execution practices in NC; served as a team lead for the project
• Developed a detailed Test Plan to outline the scope and effort of Quality team 
• Performed project management tasks ( like Project planning, Scope definition/management)
• Tasks were created, scheduled, interdependency was outlined using Microsoft project 
• Performed System testing, Functionality testing, Regression testing and Smoke testing 
• The test cases related to Handhelds were performed Manually whereas test cases pertaining to Maximo system was automated to a large extent 
• All the requirements were loaded into Quality Center. Test Cases were created for each requirement and Requirements Traceability Matrix was followed to ensure 100% coverage of the requirements 
• Automation was performed on Work Order Requests creation using Data driven Framework. The data sets were stored in MS Excel and scripts were developed to access and create requests accordingly 
• Checkpoints were used extensively to validate the data displayed on the Request forms 
• Closely worked with Business team to plan and assist them for User acceptance Testing 
• Worked with the IT team to setup the QA environment, access permission to the other applications/software in order to complete the end to end testing 
• Coordinated all the testing efforts between the QA team and communicated the Test issues to the development teams periodically. Reports were sent out on a daily basis to the Management on the progress of the testing.
• Extensively used SQL and PL/SQL to retrieve the data from databases to perform data validations and comparisons for regression testing
• Used knowledge of application to provide technical assistance in identifying, evaluating, and resolving complex test problems, documenting different test discrepancies and tracking them with the concerned team
• Evaluated potential EHR systems to implement for the facility, with a special attention to compliance with Federal Government mandates
• Prioritized business and systems problems; analyzed legislation and conducted impact analysis.
• Negotiated contracts and costs and handled all financial transactions with vendors, suppliers, contractors and technology development partners
• Developed a comprehensive report with implementation schedules, direct & indirect costs amongst other factors relevant to the needs of the client
• Participated in development and deployment of automated test procedures utilizing QTP.
• Involved in risk assessment by understanding the infrastructure of the application, eliminated different project risks and product risks by means of knowledge transfer and sanity/smoke testing.
• Involved in peer Reviews and Team Walkthroughs for the project as per Test methodology.
• Recommended an EHR vendor and developed an implementation plan for the client
• Communicated the test progress, test results, and other relevant information to project management

Environment: C#, .Net, Oracle, MS Access, Quick Test Professional (QTP), Quality Center (QC)

Confidential, IL

QA (Financial)    

Responsibilities:

• Involved in Module Testing, Regression Testing, GUI Testing, Database Testing, System Testing, and Integration Testing
• Did a thorough walkthrough of business requirements and prototypes with Business Analysts, Code reviews with development team and got a good grasp of requirements, functionality of the airline system. 
• Developed test cases by reviewing the requirement documents 
• Maintaining and updating the existing test cases as per the changing requirements. 
• Performed Browser Compatibility Testing and Regression testing for the application. 
• Leading a testing team of 8 members that are divided between 2 tracks i.e. Manual &Automation Testing. Manual &Automation Testing.
• Review test specifications, cases and performed manual testing. 
• Mapped the test scripts to the functional requirements in Quality Center. 
• Identified Test Data by querying and created Test scripts for SIT, Regression and UAT 
• Conducted the Functional, System, Integration, Regression, performance, UAT and Smoke Tests for various phases of this application. 
• Execution of Manual Test scripts and responsible to track and log the defects using QC 
• Responsible for data analysis, report validation and functional testing 
• Written a function to run QTP Scripts at Scheduled times.
• Worked closely with Technical Project Managers and Development Team in defect tracking, re-testing and validation 
• Verified bug fixes and tested all impacted modules in application. 
• Coordinating with other team members and providing status to project manager. 
• Created UAT documentation to be used by users.
• Worked closely with the QA managers, developers and SQA engineers to understand needs, preferences, workflows, priorities, and schedules and to execute test strategies.
• Prepared and maintained the requirements traceability matrix to track changes.
• Implemented Various Check Points Using QTP as Required.
• Using Basel II accord, performed intensive data analysis and quality assessments in MS Excel
• Experience working with Traded Products, Equities, Wholesale and Retail Products.
• Handled multiple modules simultaneously by prioritizing and performing multiple tasks in time critical situation.
• Analyzed the needs of the facility and assist them with the choice of the potential system with a focus on costs associated with implementing the system
• Created Scripts for Database Testing using QTP
• Prepared Test Data and Optimization
• Participated in facilitating system solutions and supporting Asset Management on an on-going effort.
• Used knowledge of application to provide technical assistance in identifying, evaluating, and resolving complex test problems, documenting different test discrepancies and tracking them with the concerned team
• Attended daily and weekly status meetings reporting progress and future testing efforts to the QA Manager.
• Documented and maintained test cases in quality center updated them as per the changes made in FS and TS.
• Performed SQL queries for database level testing.
• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plan.
• Participated in different sessions regarding the automation process and was involved in the preparation of automation scripts using data driven and hybrid frameworks.
• Conducted User Acceptance Testing (UAT) and Functional Acceptance Testing (FAT).
• Handled QC reports and defects for the client on daily test progress

Environment: Oracle, MS Access, QTP, QC, Agile, C#, .Net

Confidential, Atlanta, GA

Software Quality Analyst

Responsibilities:

• Involved in writing and implementation of the test plan, test cases and test scripts using Quality Center.
• As a QA Tester, I was responsible to monitor the testing status going under my management.
• Set up the Testing Methodology for the QA department, generating various documents to enable uniformity in recording the test process and results throughout the company.
• Maintained Projects, Users, Connections, licenses, and configuration parameters for version 8.2 using Quality Center.
• Authorized, scheduled, supervised and smoke-tested thin code and data migration from development to test environments.
• Worked with Business Users and SME to design and implement the Test Plan.
• Prepared Test Cases for Manual and Automation Testing in Quick Test Pro and Load Runner.
• Involved in creating Vusers for Load Runner automation testing.
• Created automated test scripts for Functionality, Performance, and Load Testing in Load Runner.
• Involved in writing complex SQL Queries to perform Back End testing.
• Extensively used the SQL function and stored procedure for enhancing the applications.
• Created automated test cases and test scripts in Quick Test Pro to perform Regression, Unit and System Testing.
• Inserted Rendezvous Points in scripts to verify the web testing results.
• Also, involved in Regression, UAT (User Acceptance Testing), Unit and System Testing using Quick Test Pro.
• Modified the test cases according to business requirements whenever it is needed as well as whenever any new release has been delivered.
• Verified all the build and release related issues and resolve them through discussion with business analysts with the user’s approval.
• Weekly status meeting with Development and Management Teams.

Environment: Ab initio 2.14/2.15, UNIX Shell-scripting, Autosys, XML, Oracle 10g, SQL, PL/SQL, QC, QTP, UNIX

Confidential, Plano, TX

Quality Analyst

Responsibilities:

• Extensively used QTP for creating automated scripts for GUI, Functional and Regression test of AUT.
• Used VBscript to perform descriptive programming to enhanced old automated test scripts.
• Used custom functions, parameters, output values, regular expressions and Object Spy
• Automated testing process of different Web Application.
• Conducted System testing to ensure the system functions will meet the business needs and establishment of preliminary work instructions.
• Verified and closed bug reports once they are resolved.
• Used Load Runner for Performance, Load and Stress testing.
• Automated the test scripts for the performance and verification of the response time under different load conditions.
• Performed stress testing using Load Runner by generating virtual users, creating scenarios and rendezvous points.
• Analyzed various reports including transaction reports and virtual user reports generated in Load Runner.
• Parameterized the action for running multiple iterations of the script using unique set of data.
• Manually performed Back-end testing by writing SQL queries.

Environment: Android Platform, Eclipse IDE, QTP, UNIX