PROFESSIONAL SUMMARY:

• Over 11 years of experience as QA Manager/Lead with hands - on experience in executing outstanding Quality Assurance Delivery in both Web Based and Client/Server applications.
• Excellent understanding of the Software Development Life Cycle (SDLC) process and including testing methodologies such as Waterfall and Agile.
• Ability to quickly master new platforms and concepts.
• Provide high quality results with strong attention to details.
• Organize and lead meetings from a small to a large group.
• Exposure to application testing within various industries: Financial, Insurance, Healthcare, Retail and Banking.
• Experience with Manual Testing, Regression testing and Functional testing with good working knowledge of Unit testing, Integration testing, Security testing and Black box testing.
• 7+ years of immense experience and knowledge in Software Testing Life cycle (STLC) from Requirement Analysis to User Acceptance Testing.
• Performed Functional and automated Regression Tests using QTP/UFT.
• Experienced with Acceptance Test Driven Development (ATDD) or Behavioral Driven Development (BDD)
• Expert in understanding of Software Development Life Cycle (SDLC) and Test Methodologies.
• Extensive experience in developing Test Plans, Test Scenarios, Test Cases, Test Matrixes, Test Reports and documentation of Manual and Automated Tests based on analysis of Business Requirements, Technical Requirements, and Design Documents.
• Proficient in Analyzing System & Functional specifications, Use cases, Business Requirements, Business rules to prepare test schedules
• Extensive Knowledge in Walkthroughs and meetings with Business team, daily Scrum calls, Demo’s, Retrospectives, Stories Discussion, Acceptance etc. for Agile.
• Strong Experience in GUI Testing, Functional, Regression, System, Integration and User Acceptance Testing.
• Expertise in Test Case Design, Test Tool Usage, Test Execution, Defect Management and Defect Tracking, Test Scripts & Reports for delivering utmost Quality product.
• Very good at Bug-reporting and Bug-tracking using the test management tool like Quality Center, ALM Strong experience in Back End testing on various databases like SQL
• Skilled in Data manipulation using SQL Queries.
• Maintained the Requirements Traceability Matrix (RTM) to ensure comprehensive test coverage of requirements.
• Implemented QA methodologies, practices and processes in all kinds of applications, including Web-applications, Client/Server applications, and mainframes.
• Excellent communication & interpersonal skills with the ability to work in teams of multicultural background.
• Expertise in Waterfall, Scrum and AGILE methodologies in SDLCs.
• Possess specific experience in creating defects in Jira.
• Monitoring and working with the Quality Centre and ALM to run and review the Test cases.
• Document, System Test Case document with ISO 9001 quality standards.
• Strong functional background, excellent communication and interpersonal skills, team player and self-starter helps contribute to timely completion of project deliverables per Quality - Producer View and Quality - Producer View.
• Experienced in developing the test cases and scripts using DVO (Data Validation Option) for test automation and generated test summary reports.
• Experienced working on various modules such as Provider, Members, Group, Eligibility, Benefits, Billing and Claims in Facets
• Extensive experience working on various applications such as Mainframe applications (TSYS/FDR and A400/Ingenium), and GUI Applications such as Desktop and web applications.
• Experienced in Designing and Developing an Automation Framework using Quick Test Pro (QTP) on various Software Applications as well as on various ETL Source to Target databases for back-end data validation.
• In-depth working Knowledge in SDLC techniques such as Waterfall and Agile (Scrum) methodologies.
• Good analytical, problem solving and leadership skills. Also, strong ability to learn new technologies in short spans and implements independently to increase efficiency, productivity, and profitability.
• Excellent Communication, Analytical and Presentation Skills and ability to provide timely solutions and work within specified time frames.

TECHNICAL SKILLS:

Testing Tools: HP Quick Test Pro 10.0/9.2/9.0 , HP Quality Center ALM, 10.0/9.2 and JIRA, Quick Test Professional (QTP) 9.5/10.0, UFT11.50(Unified Functional Testing).

Defect Tracking Tools: Quality Center 11.0(ALM),10.0/9.0, Test Track Pro6.1.6/7.1, Test Director 8.0/7.0, JIRA

Databases: Toad for Oracle, Sybase

Languages: SQL, PL/SQL, C, VB scripting to write Macros, Unix.

Methodologies: Waterfall, Iterative model, Rational Unified Process, Agile methodologies (SCRUM).

Reporting Tools: Rally, JIIRA, ALM 11.

Operating System: Mac OSX-10.8.3, Windows XP/Windows 7 and UNIX (Solaris 5.8 & Ubuntu), Windows 10

Office Tools: MS-Word, Excel, Power Point, Adobe Acrobat

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

Application Quality Manager

Responsibilities:

• POC for UAT for a particular scrum team
• Developed a QA process from scratch, established QA standards , set up QA tools (manual and automation)
• Reviewing and Analyzing Stakeholder requirement documents, Wireframes, User stories to prepare the test scenarios
• Transforming application business requirements into test cases and test scripts for manual testing 
• Lead the Scrum team in design and development of Test Strategy, Test Plan and Test Summary/ Incident report for multiple releases. 
• Creating requirements traceability matrix in ALM 
• Conducted Smoke Testing,   UAT   testing, User Interface testing, Integration testing, Regression testing, Back- end testing, Parallel testing, Rule testing 
• Continually involved in defining and administering QA refinement activities involving creating QA custom dashboard on ALM for better delivery visibility, conducting weekly bug triage calls involving Development and Product, QA environment improvements.
• Worked on achieving zero defect QA process thru’ designing product document improvement strategies, better code delivery from Developers, designing robust QA regression suite and involving QA automation wherever possible.
• Initiated SCRUM improvement initiatives such as conducting Scrum Team committed Knowledge transition across teams and implemented numerous ALM process flow improvements for all in Engineering.
• Testing data in full volume for effective testing of million pools
• Recruited 6 new UAT resources and providing them continual training and guidance on CETS Application, tools and overall QA best practices.
• Managed 4 Leads and 6 Scrum team level resources across SIT and UAT teams.
• Team achieved 90% automation and decreased overall testing life cycle by 70%.
• Provided Technical Expertise with best industry standards
• Recruitment of QAs and Automation Engineers
• Ensuring the teams (Scrum Teams) / implement and follow best practices to prevent defects
• Smoke tested  UAT  environments from Database and UI Perspective 
• Testing EDI production data files for data validation 
• Utilizing WinSCP for various configuration changes, to verify logs and to validate various Extracts for difference Interfaces 
• Using Beyond Compare and Access to compare Factor Values in IRIS-SC and 8 different Downstream applications 
• Utilizing ALM for defect Management 
• Creating BMC tickets for Infrastructure level Escalations and following up with the teams
• Using ALM for test management and execution
• Have been Responsible for managing defects and administration of the defect management tool via ALM
• Use to play the role of POC for the UAT environment
• Use to play the role of POC for all escalations for UAT
• Executing shell scripts for Autosys Jobs based on work book schedule from L2 team and analyze the results 
• Verifying the logs using WinSCP for any environmental issues and closely working with infrastructure team to resolve these issues 
• Working closely with L2 team to run jobs to Load & Update pools and Trigger reports from.
• Conducting complete management of controlled  UAT  environments. 
• Extensively involved in Real time interface, End to End and release impacted interface testing

Environment and Tools: ALM, SharePoint, Note pad +, Text Pad +, Remedy BMC, Sybase, Snag it, Toad for Oracle 12.8, Rally, WinSCP, Windows 8, Windows 10, Putty, MS Office, Agile.

Confidential, Charlotte N.C

Quality Assurance Manager

Responsibilities:

• Test Planning & Management, Estimation, Defect Management, Testing Execution management
• Creating the Test Strategy document, the Test plan document, creating test scenarios, creating test cases, test execution, raising defects in QC, running defect calls, creating test data via SQL queries from user databases
• Conducted batch testing using CA Autosys tool
• Managed Automation and Manual Test Scrum team of both SIT and UAT
• Provided QA support and trained lesser experienced offshore QA team members.
• Managing the automation team - collecting automation requirements from various projects, engaging automation resources from my team to these requirements and creating automated smoke testing and regression test suites etc
• Creating UAT test cases for the Business, creating test data for the UAT testing team (Business users)
• Created End to End test scenarios, formed a team to start writing these test cases and created test suites for this team to run by
• Coordinating with QA leads across projects. The E2E team thus created would run these test cases every day during the SI phase of the project
• Selecting the best candidates for the automated smoke test suite and converting those test cases into an automation suite to be run following every build. This done by the Automation team (team size 4) that reported into me, in QTP.
• Business Requirements and Business Process Analysis, participating and reviewing business requirements for testability and completeness
• Provided extensive QA support and executed QA tasks in an Agile with SCRUM development model
• Designed micro and macro test plan and test strategies suitable for different projects.
• Developing and managing all aspects of the testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel including documenting and communicating the status of testing progress against plans, taking corrective action as necessary.
• Providing technical leadership to project resources and the client to meet testing deadlines and objectives
• Reviewing project deliverables for completeness, quality, and compliance with established project standards.
• On-time, on-budget and high quality testing delivery
• Appraisals and performance management for the team, setting stretch targets and motivating team to achieve them, promotion process management etc
• Documentation, knowledge management - ensuring that process manuals were created for all activities that were taken care of by our QA team and ensuring that was available as an Induction manual for all new joiners.

Environment/Tools: Windows 7, Micro strategy 9, Transitioned - Jira, Rally, V-Edit/V-File Viewer, Microsoft Office 2011, Notepad++, Cucumber, Selenium WebDriver, Selenium IDE, Eclipse IDE, Maven, Java 1.7, Rest Service, DesignPatterns, Oracle11g, MySql 5.6, XML, SQL Developer,SVN,MS Word, Power Point, Windows, Jenkins 1.5, Quality Center 9.0/11.0.

Confidential, NJ

Sr. UAT Lead Engineer/ Management

Responsibilities:

• Participated in Kick off meetings and Walk through meetings with Development, Business and other QA Teams.
• Good knowledge in the Software Development Life Cycle (SDLC) for the testing life cycle involved in the process of the application.
• Responsible for coordinating with the offshore teams.
• Reproduced client reported bugs on production and provided detailed information for reproducing.
• Responsible for identifying the regression test cases for Automation.
• Automated Test scenarios for GUI Functionality, Regression, and Integration Testing using Selenium web driver.
• Parameterized test scripts to run on multiple sets of data and one data file can be used for multiple scripts.
• Preparing automation scripts for Regression and Sanity testing.
• Writing BDD Scripts adopting Gherkin Scenarios
• Writing complex SQL queries to retrieve data from database to validate the input data
• Parameterized key elements to verify the Database Integrity .
• Conducted Black Box , Grey Box , Functional , GUI , Regression, System and UAT testing manually.
• Created script for database validations using QTP. Prepared Test data\Files for Business Validation.
• Designed and developed dynamic spreadsheets and queries to reconcile test results and logged all test results and bugs.
• Worked with System Test Review Team and Developers to resolve system test issues and re-test..
• Written SQL queries for database testing .
• Applied agile testing methodology.
• Involved in database testing , validations using MySQL .
• As an Agile/SCRUM master for Customer Advocacy Group - forming/motivating skilled development teams, empowering them and ensuring that they are self-organized to resolve minor issues.
• Provide UAT and production support .
• Resolving Production issues clarifications and involved in production testing .
• Document the Test evidences.

Tools & Environment: WebServices, Weblogic Application Server 10.3,Oracle11g,MySql 5.6, XML, SQL Developer, Maven,SVN, SQL Navigator, Selenium2, Quality Center 9.0/11.0,MS Word, PowerPoint, UNIX, Cucumber, Ruby.

Confidential, MD

Sr. UAT Lead Engineer

Responsibilities:

• Interface with the business users and the technical team to review user stories / requirements and to qualify functionality.
• Providing estimates and testing timelines to each user story and tracking/managing the over-all progress of agile software development using Rally Software. 
• Worked as Client side Lead and UAT coordinator for end product delivery.
• Reduced Quality Assurance costs by 50% by effectively leveraging onsite and offshore model. Managed QA budget for resources both onsite/offshore and consistently met tight deadlines.
• Validating the database Batch Process and the Control-m jobs and their properties and scheduling and monitoring the control-m jobs using Control-m enterprise manager.
• Creating the Validation tests using Informatica DVO to ensure that business-critical data is being validated before it is moved into production and reducing the Test execution time.
• Validating the Dimension tables & Fact tables and verifying the foreign keys, natural keys and measuring fact business fields and analyzing & obtaining the Data ware-house data for reporting.
• Extensively worked on writing Complex SQL scripts using various Joins, Case statements/Decode functions, Sub-queries, Aggregate functions, Analytical functions in an Oracle Database.
• Extensively worked on BI Reporting tool MicroStrategy as to validate the BI reports against the Enterprise Data warehouse (EDW) and the OLTP source systems.
• Wrote all regression test sets for US and India QA team also wrote all BDD/Cucumber scenarios for developers.
• Extensively worked on various MicroStrategy Dashboards (Operations & Category Management) and BI Testing, and validating the Dashboards against the data on the BI reports/OLTP source systems.
• Proposal Tool - HTML based RUBY application to generate sales proposals. REST services based.
• Developed the smoke script using Selenium WebDriver and Excel for Production release testing.
• Trained entire team on Selenium WebDriver.
• Performed Black box /Manual testing using Quality Center 9.
• Test Case Execution- Smoke, Functional, Regression, End to End and UAT Support
• Extensively used various file formats (CSV, EBCDIC and XML) and different databases with reading, processing and validating the data in multiple data sources and targets.
• Executions of the test scripts for System, Integration and Regression testing and updating the Requirement Traceability Matrix(RTM) as to ensure that all the requirements defined for a system are tested in the testing protocols
• Coordination with an offshore team and reporting the SIT progress to the client manager and the project team.

Technologies/Tools: Mac OSX-10.8.3, JIRA, Enterprise Tester, Confluence knowledge Base (CKB), SQL Developer/TOAD, Selenium WebDriver, Firebug, FirePath, Xpath Checker, JUnit, Maven, Jenkins, Microstrategy 9, Jira, Rally, ER Studio, V-Edit/V-File Viewer, JDA, Control-m Enterprise Manager 6.4.01, Microsoft Office 2011, Text Wrangler and Sensei.

Confidential, New York, NY

Sr. UAT Tester

Responsibilities:

• Prepared detailed Test Plans and Test Cases based on functional specifications in Quality Center .
• Created Automation Framework and Automation Scripts for all the modules of IM in Selenium WebDriver, Java, Junit, Maven .
• Responsible to manage the Selenium Automation Object Repository of scripts developed by other team members.
• Prepared Test Cases for each module of OneSource in Quality Center .
• First QA tester to build test framework, served 3 distinct functions: test framework architect for test automation (Java/Ruby), performance tester (Ruby/Java /Oracle/Web Services API), and backend processing tester (legacy Java based daemons that are tested by instantiating purchase scenarios via the Web Services API, then run via scripts to produce expected redemption results).
• Review Business Requirements of functionalities requirements and provide inputs for improvements, removing ambiguity, reduce redundancy/duplicate requirements, etc.
• Mapping system requirements to test cases to ensure appropriate test coverage using Requirement Traceability Matrix (RTM)
• Created reusable Function Library, Application Library using Selenium WebDriver and involved in functional and regression testing using Selenium WebDriver .
• Involved in database testing by writing and executing SQL queries to validate that data is being populated in appropriate tables.
• Extensively used SQL queries to perform back end testing to check data integrity .
• Implemented BDD and step definitions on the Cucumber frameworks. Implemented Feature file using Selenium WebDriver, Java, Maven.
• Report and track defects using Quality Centre .
• Functioned as the point-of-contact during the defect tracking process .
• Worked with System Test Review Team and Developers to resolve system test issues and re-test.

Tools & Environment: Selenium WebDriver, Firebug, FirePath, Xpath Checker, JUnit, Maven, Jenkins, QC9.0, Oracle11g/10g, Windows, Unix, HTML, XML, MS Excel, MS Word 2003, Web Services, REST, SQL Server, SoapUI.

Confidential, Menomonee Falls, WI

Sr. QA Tester

Responsibilities:

• Testing using COBOL, JCL, VSAM, DB2, File-Manager, Change man and also Unit testing in production support
• Preparing the test cases for Unit testing, Integration testing, User Acceptance Testing
• Preparing the test data from DB2, IMS-DB data bases or VSAM files for the various test cases depending on the Job cycle runs in different phases
• Executing the test cases manually and run the scripts when required using Selenium.
• Involved in various activities in Framework like Modification, Addition of new Generic Components & Functions in Reusable Library.
• Involved in creating and executing automation scripts using Selenium WebDriver tool.
• Actively involved in modification of Test Scripts according to User Requirement.
• Coordinated and performed manual test case activities including Unit Testing, Functional Testing, Regression Testing, Integration Testing, and Acceptance Testing.
• Generating Bug Report based on the release.
• Involved extensively in Black Box Testing (Functionality, GUI Testing).
• Executing test cases using UNIX, SQL and Shell script
• Identifying the defects, Logging them in defects and entering them in Clear Quest as WSR or QSR
• Documenting the Data base screen shots through File Manager
• Modify All State batch to pass Extension Code along in processing to dialer download
• Maintenance of the Assembler programming
• Involved in High-level meetings and used to co-ordinate with various other project members
• Quality Center Management and UAT Defect Root cause analysis.
• Working as independent and contribute the best to the offshore team

Tools & Environment: WebServices, Weblogic Application Server 10.3,Oracle11g,MySql 5.6, XML, SQL Developer, SOAP UI 4.5.1, SQL Navigator, Selenium, Quality Center 9.0/11.0,MS Word, PowerPoint.

Confidential, Warren, NJ

QA Tester

Responsibilities:

• Worked as ETL Test Analyst and responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the Data warehouse project.
• Performed Functionality Testing, Regression Testing, Integration Testing, and System Testing and Documented the Test Procedures.
• Experienced in writing complex SQL queries for extracting data from multiple tables.
• Involved in extensive Data validation using SQL queries and back-end testing by executing SQL queries (Joins, Updates, And Stored Procedures) using SQL Server and Oracle.
• Created, managed and maintained Object Repository in QTP.
• Worked on generation of Cognos reports and validating the EDW reports against source & target data.
• Extensively used Parameterization and Checkpoints in QTP Scripts and updated object repository to modify the objects based on the release notes.
• Logged & Tracked defects using Quality Center and performed Regression testing of the entire application once the bugs are fixed using QTP.

Technologies/Tools: Quick Test Pro 9.0, Quality Center 9.0, Data Stage 7.5.0/7.5X2, Cognos 8.0, 10.1.3.4,Oracle 10g, SQL, Microsoft Office tools, SQL Server 2005, Oracle 9i, UNIX Shell Scripting, TOAD 7.0, and Windows XP

Confidential

QA Engineer

Responsibilities:

• Interacted with Developers to analyze the Business requirements and Functional Specifications and prepared Test Strategy for the End to End Testing of Application.
• Analyzed requirements documents to formulate a detailed Test plan, Test Cases and conducted manual testing for the entire application.
• Written manual Test Cases in Test Director, organized, executed the Test Cases efficiently by submitting XML Reports.
• Performed all phases of end-to-end testing which includes Functionality testing, Regression Testing, GUI testing, boundary testing, Black box testing, Negative testing, System testing of the Application.
• Developed Traceability Matrices linking the Test requirements and Test Cases.
• Prepared Functional and Security Test data for Manual Testing.
• Written Manual Test cases in Test Director, Organized and executed the Test Cases effectively by submitting the XML Reports.
• Reported and Tracked Defects using Mercury Test Director as a Test Management Tool.
• Involved in communicating with Developers regarding the issues present in the application.
• Queries were written to Extract and Load the data from SQL Server DB and use the data in Backend and Data Driven Testing.

Technologies/Tools: Quality Center, SSIS, Toad 7.0, Oracle 9.2, SSIS, DB2 PL/SQL, SQL, HTML, VB Script, Windows XP, Windows 2003, Mercury Test Director 7.0, IIS Web Servers