SUMMARY:

• Highly qualified business intelligence and web technology professional with over 15 years of information technology experience.
• Extensive background in Systems Development Life Cycle (SDLC) processes, including experience in quality assurance, requirements gathering, change management, and reports development.
• Results - driven in providing business intelligence development, project leadership and administration, and network client support.

EXPERTISE AREA:

• Quality Assurance (QA) Testing
• Software Development Life Cycle (SDLC) processes
• Requirements Analysis
• Technical Trainer
• Courseware Development
• Business Intelligence report development
• Oracle System Administration

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Quality Assurance (QA) Analyst

Responsibilities:

• Create, execute, and document end-to-end test plans for the JCCQAS system
• Ensure that the system meets all standards for functionality, performance, reliability, and stability
• Participate in Agile Sprint software development life cycle (SDLC) stages including planning sessions, user story development, daily stand-up calls, review, and maintenance
• Utilize Microsoft Team Foundation Server (TFS) for tracking and monitoring user story progression during the Sprint session
• Utilized Microsoft SharePoint for document storage and sharing requirements, test plans, and test scripts
• Perform functional Blackbox test assignments of varying complexity and Section 508 Conformance testing
• Identity and document any test anomalies and/or errors complete with screen shots and descriptions of the issue encountered
• Mentor and train new team members as to proper testing techniques and procedures. Assign test duties to new team members
• Demonstrate efficient and clear communication techniques (written and verbal) to technical as well as non-technical personnel

Confidential, Arlington, VA

Quality Assurance (QA) Team Lead

Responsibilities:

• Responsible for planning and assigning all Quality Assurance (QA) testing efforts for Military Health System (MHS) iLearning Department of Defense (DoD) portal
• Delegate test script creation assignments to QA team
• Verify test scripts for accuracy, consistency, comprehensiveness, and satisfaction of acceptance criteria
• Train and instruct QA Team members of proper test techniques, protocols, standards, and practices to maintain testing excellence
• Produce QA testing summary and detail documentation to be submitted to the Project Manager and DoD client
• Prepare overall test schedule and update calendar for testing projects
• Identify test standards and confirm acceptance criteria is met
• Produce and deliver essential components of Agile User Stories including overall Development Integration Test (DIT) plan and acceptance criteria for test initiatives
• Create Test and Evaluation Report (TER) documentation consisting of summary and detailed review of QA tests results
• Load test results and trouble tickets in Serena for tracking purposes
• Plan, assign, and coordinate full regression testing of five (5) portals after full system upgrades are implemented or patches are applied
• Perform a variety of hands-on testing assignments including regression, end-to-end, black-box, iterative, and user acceptance testing (UAT)
• Plan and conduct Section 508 Conformance testing using WAVE Evaluation tool
• Actively participate in Agile Scrum daily Standup conference calls and provide testing updates to the Agile team
• Work with Technical and Content teams to make necessary adjustments to ensure that items meet QA requirements
• Coordinate performance of full QA testing on various aspects of the Military Health System (MHS) Learn iLearning site
• Outline test requirements for various operating system and browser configurations
• Assure that testing techniques and supportive documents meet Capability Maturity Model Integration (CMMI) level 3 standards
• Designate appropriate testing using virtual machines to replicate user environment
• Use the Team Foundation Server (TFS) to track and monitor change requests assigned to the QA Team
• Provide technical expertise, recommendations, and guidance to client and management regarding the impact of proposed modifications to the existing system
• Meet with Project Manager, Technical and Content Team Leads, and DoD client to discuss QA test schedule
• Provide Monthly Progress Report (MPR) documents detailing test accomplishments and upcoming test schedule

Confidential, Falls Church, VA .

Reports Developer /Business Analyst

Responsibilities:

• Developed a variety of client reports using Oracle Discoverer Plus. Reports varied in complexity based upon user requirements and metrics
• Used business intelligence development skills to produce Oracle Discoverer worksheets containing crosstabs, tables, and/or graphs. Develop reports with analytical tools such as drill hierarchies or links to other worksheets
• Developed prototype business intelligence portal dashboard using Oracle BI Application Server. Produce dashboards containing graphs, gauges, worksheets and worksheet lists based upon user specifications and requirements
• Produced prototype dashboard site maps using Microsoft Visio that displayed a dimensional view of the layout of the dashboard
• Assisted with training new team members on internal policies and procedures, background on systems, and develop lifecycle stages
• Performed various analytical duties while researching development components in the Software Development Life Cycle (SDLC) process
• Completed information systems requirements gathering and analysis
• Coordinated with developers to validate business requirements reflected with the information solution

Confidential, Woodlawn, MD

Reports Developer /Business Analyst

Responsibilities:

• Developed ad-hoc Hyperion queries for Social Security Administration (SSA) clients upon request. The Hyperion file often required multiple queries or sub-queries
• Constructed free-from reports, charts and pivots using Hyperion. Created computed items to produce required elements for completion of the Hyperion report
• Produced and delivered Detailed Functional Requirements (DFR) for the Office of Medical and Vocational Expertise (OMVE) at the SSA. The DFRs were written to outline the necessary elements to produce Hyperion reports
• Developed Hyperion reports for clients and provide analytical support during development and production of systems
• Created mockup reports using MS Excel to give clients a visual aid of the expected results and format of project reports
• Wrote supportive credentials for the validation process and entered components into Validation Transaction Tracking System (VTTS). The validation process served to document the accuracy of the reports.

Confidential, BELTSVILLE, MD

Reports Developer /Business Analyst

Responsibilities:

• Developed financial reports for US Department of Agriculture (USDA) Research, Education, and Economics (REE) agencies using Confidential . Work with staff accountants to gather the report scope. Formulate data models using a DB2 database that match requirements needed to produce desired report
• Used Financial Data Warehouse (FDW) and FFIS to build queries to produce budget reports such as Status of Funds, Obligated/Unobligated Balance, Carryover Funds
• Optimized existing agency Brio reports using query modifications and/or report presentation changes. Eliminate unnecessary computed items within the Brio report. Optimize SQL statements to produce more efficient query execution
• Used JavaScript within Brio to build user-friendly EIS dashboards that will allow novice-Brio users to build and execute complex queries
• Provided Brio Intelligence end-user training to Staff Accountants using standard Brio courseware. Produced customized training manuals for Brio Insight and Brio Intelligence using USDA Financial Data Warehouse (FDW) data
• Analyzed requirements of existing business software and hardware environments and provided instruction for effectively integrating the Brio Performance Suite software

Confidential, BELTSVILLE, MD

Technical Consultant/ Reports Developer

Responsibilities:

• Planned and scheduled the installation of Windows NT 4.0 operating system and new business intelligence software ( Confidential ) for the Equal Employment Opportunity Commission (EEOC)
• Assisted with the discovery phase of creation of a Work Planning & Management System for U.S. Department of Agriculture - Forest Service. This included researching all WAN connectivity, report usage by region and examination of existing Project Work Planning System
• Developed budget reports for U.S. Department of Agriculture - Forest Service using Brio Intelligence 6.5 connecting to an Essbase database. Created EIS / Digital Dashboards for viewing reports using JavaScript. Succeeded in development of 10 fiscal reports that assist 9 regions in viewing and processing budgetary information
• Installed and configured Confidential Broadcast Server and On-Demand Server for Internal Revenue Service. Installed and configured Brio On-Demand Server on a Microsoft Internet Information Server (IIS) web server to allow clients to retrieve Brio reports via a browser
• Installed Confidential applications at Maxwell AFB, Gunter Annex, Montgomery, AL in a Unix AIX 4.3.3 environment.
• Installed Brio SQR Server that connected to a Sybase database for creation of reports
• Installed Brio Portal and Brio On-Demand Server to allow various documents, SQR jobs and proprietary reports to be assessed by users via a browser

Confidential

Technical Trainer

Responsibilities:

• Hired as a Technical Trainer responsible for teaching classes for products within the Brio Performance Suite (Brio Portal, Brio Intelligence, Brio Reports) to corporate and government clients
• Assisted with development of course materials for Portal 7.0. Reviewed all training modules for accuracy and completeness.
• Developed lab exercises for classes. Assisted with the creation of the certification exam for Brio Portal 7.x.
• Trained Asia Pacific partners on release of Brio Portal 7.x including installation, configuration and new product features

Confidential

Technical Trainer

Responsibilities:

• Hired to conduct technical training and end-user training.
• Provided customized training according to specific needs of client.
• Assisted with classroom setup and imaging of training computers.