SUMMARY

• Strong experience in gathering and analyzing project requirements through Joint Application Development (JAD) sessions involving Project Manager, Technical Lead, QA Lead and SMEs for conflict resolution.
• Created Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows, Robustness Diagrams and Domain Model as well as standardized a process that decreased requirements gathering and analysis time by 50%.
• Utilized strong analytical and research techniques to identify gaps and inconsistencies within current measurement tools, allowing development of improved and cost - effective business models.
• Orchestrated backlog grooming, creating epics, user stories and tasks onto JIRA Agile application.
• Assisted IT in the development and implementation of a new release and off-release process and scheduling with executive team signoff.
• Conducted user acceptance testing with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Provided comprehensive support to all end users and stakeholders through training and documentation.
• Excellent understanding of relational databases and extensive experience working with SQL/PL SQL including querying, reengineering, and data manipulation.
• Experience performing Data Analysis and developing source to target mapping document for migration.
• Built, modified, and maintained reports used by various departments and teams.
• Created data visualizations through charts, graphs and dashboards.
• Strong experience in handling projects based on ITIL best-practices (Incident Management, Change Management, and Problem Management).
• Have good understanding of Waterfall and Agile (Scrum) methodologies.
• Excellent written and verbal communication, analytical and presentation skills. Good experience working with business users and the stakeholders.
• Self-starter, capable to multitask and work independently, excellent team player.
• Worked under strict deadlines and possess capability to work well under pressure.

TECHNICAL SKILLS

Databases:  Oracle 9i/10g/11g, MySQL

Oracle Tools:  PL/SQL Developer, TOAD, SQL*Plus

Programming Languages:  SQL, PL/SQL, C#/vb.net

Web Technologies:  JavaScript, HTML5, CSS, Ajax, Bootstrap

CRM:  Siebel,

SalesforcePackage:  Visual Studio 2015, Net Beans IDE 8.0.2

PROFESSIONAL EXPERIENCE

Programmer/Analyst Intern

Confidential, The Woodlands, TX

Responsibilities:

• Obtain functional training to understand the company's ERP Software and gained knowledge on various modules such as Inventory, Material management, Sales/ Purchase Order Management, Manufacturing, Planning, CRM and Reporting.
• Analyze new requirements and prepare test cases.
• Co-ordinate with team lead and other developers to implement feature according to the specifications.
• Design, code, refactor and debug the software for internal and customer facing applications.

Web Analyst

Confidential, Lake, Houston, TX

Responsibilities:

• Created and managed web content within UHCL Student Services websites using usability and accessibility recommendations,
• Assisted with the conversion of web content to the content management system from current pages in Oracle Portal,
• Assisted with online applications/documents and cross-browser testing and deployment of applications.

Module Lead

Confidential

Responsibilities:

• Gathered and analyzed requirements through Joint Application Development (JAD) sessions involving Project Manager, Technical Lead, QA Lead and SMEs for conflict resolution.
• Developed business architecture using requirements such as scope, processes, alternatives and risks.
• Orchestrated backlog grooming, creating epics, user stories and tasks onto JIRA Agile application.
• Conducted periodic reviews with the project stakeholders to obtain sign off on requirements, User Acceptance test cases, test results, and synchronized the team tasks.
• Developed data transformation and cleansing rules for migration using ETL tools.
• Conducted testing including functional, regression, integration and performance to verify the client's needs are met.
• Maintained traceability between requirements and test cases using Traceability Metrics in Rational Requisite Pro.
• Created process flows, mock-up screens, training guides and manuals for the end users; to assist them in using the new application.
• Worked at the client location in Belgium for a product delivery.

Technical Associate/Analyst

Confidential

Responsibilities:

• Implemented the full System development life cycle (SDLC) including requirements gathering, documentation, development and quality assurance.
• Gathered requirements for business definition and facilitate JAD sessions with stakeholders to refine functional requirement.
• Created the Functional Specifications Documents explaining the current and required functionalities with the mock up screenshots.
• Translated requirements into deliverables such as user stories, workflow process, dataflow diagrams and use cases.
• Discussed new requirements with developers, system engineers and Quality Assurance team.
• Facilitated meetings with clients to explore potential solutions for new requirements and captured the minutes of the meeting.
• Provided Demos to the stakeholders and train the client users for the solution prepared.
• Maintained the RTM (Requirement Traceability Matrix) and RFI (Request for Information) documents for the project.
• Utilized RAPID Process Improvement Methodology to improve service-based business processes.