SUMMARY:

• Senior Quality Assurance Analyst & Test Automation Engineer
• Digital Imaging/Software Application Testing/Developing Automated & Manual Test Scripts
• Supervising QA Analysts/Software & Hardware Troubleshooting
• Senior Quality Assurance Analyst and Software Integration
• QA, software/hardware testing, and business technology analysis acumen gained over the past 20 years encompasses:
• Utilized SQL statements to verify integrity of an Oracle database via functional testing of user interface, which resulted in a 10% continuous improvement of the application’s data - handling throughput.
• Supervised and assisted an average of 8 clients per testing session in the replication of errors in WebPDM, resulting in a 15% improvement in reliability over the software version lifecycle. Utilized Mercury Test Director on multiple workstations in a Windows environment.
• Developed a test automation framework using QTP in an Adobe Flex and PHP environment. This enabled automated regression and smoke testing of a complex GUI retail billing and reporting application, which increased build testing efficiency by 25%.
• Saved a client $25,000 in licensing upgrade fees by isolating 3 major errors in the customer’s implementation of WebPDM e-commerce application. Utilized Mercury WinRunner and Test Director for this 3-day project in a Windows NT/SQL Server environment. Worked with development team to fix the error and expedited delivery of a VB software “patch” to the customer, thereby avoiding costly downtime and lost productivity.
• Designed and scripted over 100 QuickTest Professional and WinRunner automated test cases that streamlined functional and regression testing. Utilized Windows XP and Flex/PHP retail applications for script execution.
• Managed and trained new hires to work with efficiency and minimal supervision, resulting in a 30% improvement in QA team effectiveness while simultaneously ensuring consistency of training.

CORE COMPETENCIES:

• QA Testing ; Management of QA testing
• Extreme Attention to Detail
• Ability to supervise and train QA Analysts in new technologies; Goal-oriented team player across multi-departmental functions. Simplifying complex issues for training personnel; Managing digital imaging workflow; Reconciling business requirements and constraints with testing Functional
• Black Box
• White Box & regression testing; and Strict adherence to QA Standards.

PROFESSIONAL EXPERIENCE:

Confidential, McKinney, Texas

Test Automation Engineer

Responsibilities:

• Developed automated test cases from manual test cases in Microsoft Test Manager, and Business Requirements Documents, utilizing both Coded and Action Table Frameworks.
• Test Automation using Ranorex Studio 6.0, on a financial insurance Application Under Test, test analysis, test scripting, AUT error validation, test execution locally and on remote Lab Agents,
• Ranorex C# code check-in via VS and TFS, defect reporting, and trained test automation engineers.
• Designed and developed positive and negative test case automation for multiple projects.
• Utilized Ranorex Studio, Team Foundation Server, Visual Studio, Sharepoint, SnagIt, and Innotas Time Tracking

Confidential, Addison, Texas

Senior Quality Assurance Analyst Consultant

Responsibilities:

• Authored test cases from User Stories, Business Requirements Documents and Technical Spec Documents.
• Tested Line of Credit, SMS Communication and Core Admin Backend products and Service Oriented Architecture apps, test planning, test execution, test tracking,
• Utilized SQL Server Management Studio, Target Process Agile Workflow tool, Axigen, Sharepoint, RDC, Queue Explorer, White Hat Sentinel, and soapUI.

Confidential, Dallas, Texas

Senior Quality Assurance Analyst

Responsibilities:

• Tested D2C online credit monitoring products and services, test planning, test execution, test tracking/reporting, and issue reporting/resolution from user stories and functional requirements
• Utilized Microsoft SQL Server, Acunetix, Footprints, Confluence, wizdl, Ruby/Selenium Automated Scripting, Confluence Project Management, HyperSnap, and HipChat.

Confidential, Richardson, Texas

Senior Quality Assurance Analyst III

Responsibilities:

• Authored User Acceptance Test Plans
• Created Test Cases for an electronic toll collection e-commerce software suite, in a 3-tier SOAP compliant system
• Utilized a Java/PHP front end and Oracle 10g app servers on a PL/SQL back end.
• Utilized PL/SQL Developer, HP Quality Center, MS Office, SharePoint, Windows and Linux.

Confidential, Irving, Texas

Systems Quality Assurance Analyst consultant

Responsibilities:

• Authored Enterprise Project Management Business Requirements, Project Definition documents, creating Use and Test Cases for a financial Surveillance Reporting System
• P lanned, authored, and executed QTP automated VBScript test cases utilizing QuickTest Professional 9.2 and Quality Center 9.5.
• Utilized SQL Query Analyzer, SharePoint, Outlook, iPass, Mutual Funds Prospectuses, TFS, and scrums in an Agile environment.

Confidential, Irving, Texas

Senior Quality Assurance Analyst/Test Automation Engineer consultant

Responsibilities:

• Automation of Regression testing of SAP and Web Services applications.
• Created Technical Master Data for SAP e-commerce Billing applications
• A uthored and executed QTP automated VBScript test cases utilizing QuickTest Professional 9.2 and Quality Center 9.5.

Confidential, Dallas, Texas

Senior QA Analyst/Lead Test Automation Engineer QA consultant

Responsibilities:

• Championed the Automated Testing effort by initiating and kicking off the QuickTest Professional Test Automation Project.
• Implemented Test Automation Framework for efficient workflow.
• Created and executed comprehensive User Story Test Cases from Business Requirements.
• Authored manual and automated test scripts for Flex/PHP retail, billing and reporting applications.
• Designed and implemented the QTP/Flex Installation process. Authored several Test Automation documents for training QA on QTP.
• Assisted QA staff with QTP training, VBScript development, data parameterization, debugging, and License Server Management. Utilized QTP, TOAD, Redmine, soapUI, SharePoint, and WImAdmin Utility, and scrums in an Agile environment.

Confidential, Addison, Texas

Senior Quality Assurance Analyst

Responsibilities:

• Translated Business Requirements into functional test plans.
• Identified and documented defects in a custom-built C# based case management system .
• Nominated for Employee of the Month, November, 2007.
• Utilized TOAD, Ranorex, Python, SeaQuest TestTrack Pro, Citrix, and SharePoint.

Confidential, Addison, Texas

Quality Assurance Analyst II

Responsibilities:

• Translated Business Requirements into testable manual and automated scripts and test plans.
• Tested C-based healthcare management/Billing applications on Citrix and MetaFrame Web-based platforms.
• Utilized CAST SQL data utility, Compuware TestPartner, QADirector, Visual Source Safe, Lotus Notes, and SharePoint network portals.

Confidential, Addison, Texas

Senior Quality Assurance Analyst Consultant

Responsibilities:

• Managed automated and manual scripting with defect reporting using Mercury Interactive WinRunner and Test Director.
• Performed environment and regression testing on several Java, C and VB based e-commerce and financial applications for compatibility and performance on client/server and Web-based platforms.

Confidential, Dallas, Texas

QA Engineer Consultant

Responsibilities:

• Tested Confidential Financial Mortgage Lead Management System and Dialer software.
• Designed test requirements, test case documentation, and defect reporting using Mercury Interactive Test Director
• Conducted functional, validation, and regression testing on source code documentation and graphical user interface banking application.

Confidential, Irving, Texas

QA Consultant

Responsibilities:

• Directed “BRIAN” re-platforming project that encompassed managing software requirements, test plan, test case documentation, and defect reporting using Mercury Interactive Test Director.
• Performed load, environment, and regression testing on dozens of proprietary accounting, retail, and financial e-commerce executables for compatibility and performance on latest Unisys ES 7000 platform.
• Utilized SQL Data Manager as front-end to Pervasive.SQL back-end.

Confidential, Garland, Texas

Quality Assurance Analyst/Beta CD QA Tester

Responsibilities:

• Served in a voluntary position that maintained a QA mindset subsequent to Confidential .
• Performed manual QA testing of Microsoft TechNet CDs including Beta and existing Microsoft technologies, as well as self-taught Mercury Quick Test Pro Test Automation.

Confidential, Richardson, Texas

Quality Assurance Analyst

Responsibilities:

• Authored and implemented automated (WinRunner) and manual (Mercury Interactive Test Director) test scripts
• Performed usability, functional, and regression testing of complex Visual Basic (VB) design/cost, e-commerce and ERP CAD/CAM applications in WebPDM.

Confidential, Richardson, Texas

Lead Quality Assurance Analyst/Technical Support Engineer

Responsibilities:

• Designed and developed testing procedures for scanner hardware compatibility as well as VB banking and insurance e-commerce applications for testing VB components in a Windows environment.
• Provided coaching, Lead QA management, mentoring, and lead test coordination for supervising and training a staff of five QA Analysts.