Specialist Software QA Tester IIIÂ Â Resume

SUMMARY:

I am a Certified (ISTQB) Software Tester with twelve years of experience in hardware - related software testing, test management, and Quality Assurance (QA) management. I have both supervised test teams and personally managed dozens of test projects throughout the product development life cycle using both iterative and non-iterative methodologies.
I have tested both system and user level software, and I have extensive experience writing functional, non-functional, and regression documentation. I am highly aware of the business needs of the software testing function, and, whether I work alone, as a member of a test team, or as a team lead, I strive always to bring in excellent quality testing, on schedule, and with the ultimate business and end-user needs of the software product firmly in mind.
I also possess strong communication and interpersonal skills which enable me to balance and coordinate my job function with the needs of other stakeholders (e.g. developers, management, sales, end-users, etc.) in the software development process.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Specialist Software QA Tester III

Responsibilities:

I currently manage a team of four testers responsible for the quality testing of all Wacom-global-branded drivers and software, and for the testing of all company hardware-integration efforts.
I am responsible for developing and maintaining software documentation, development, maintenance, and execution of all company software testing processes.
In this position I must constantly prioritize and drive testing projects for my team to meet changing business schedules, and I am also ultimately responsible for ensuring the maintenance of all company software test environments.

Confidential

Technical Support Manager

Responsibilities:

I managed a twenty-seven person team as the head of the technical-support department of a twenty-four-hour customer support center at this internet service provider.