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Qa Test Engineer Resume

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WashingtoN

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SUMMARY:

  • Over 8 years of experience in the IT field. Have an understanding of database structures, Structured Query Language, and a working knowledge of server operating systems such as the different Microsoft operating system, UNIX, and Linux. Work in the administration and maintenance of database systems as well as systems administrator.
  • A extensive understanding of a system approach to problem solving.
  • A active learner that pursues opportunities to cultivate new skills to be a valuable asset to the IT world.
  • A very good communicator, who seeks the input of the customer, team members, and supervisors to arrive at a high quality product.

TECHNICAL SKILLS:

Testing Tools: Visual Studio team foundation server (2008,2010)

Performance testing: Load Runner, Web Test

Test Management: Test Director, Visual Studio Team System, Test management

Bug tracking: Product studio, Bugzilla, Lighthouse, Quality Center

Automation: Silk Test, QTP, Web test, Cucumber, MozTrap, Remedy, Oracle, Windows

Microsoft Suite: 2003, 2005, 2007 and 2010; Excel, Word, PowerPoint, Access, Publisher, and Outlook

Company applications: Java, Java Script, HTML, HTML 5 iOS, Windows, Android, Firefox, Blackberry devices

Operating Systems: Windows XP, Windows 2003 Server, Windows vista, Windows 7, Unix, Mac

PROFESSIONAL EXPERIENCE:

Confidential, Washington

QA Test Engineer

Responsibilities:

  • Responsible for writing test cases based on product requirements.
  • Reports and enters bug reports in bug tracking database and regresses fixed bugs.
  • Provides accurate and thorough results from running test cases in potentially complex areas.
  • Responsible for testing applications for Firefox OS Devices
  • Responsible for training on how to file bugs and run test cases.
  • Responsible for running 3rd party applications on Firefox Phones
Confidential, Bothell, Washington

QA Test Engineer

Responsibilities:

  • Responsible for writing test cases based on product requirements.
  • Reported and entered bug reports in bug tracking database and regressed fixed bugs.
  • Responsible for testing 3rd party applications on iPhone, Windows 7 and Android devices.
  • Provided accurate and thorough results from running test cases in potentially complex areas.
  • Responsible for device testing and device protocol testing on iPhone (iOS), Blackberry, Windows 7 and Android devices.
  • Received two contract extensions due to hard work and exceptional job performance.
Confidential, Bothell, Washington

Enterprise Technician

Responsibilities:

  • Email and Instant Messaging
  • Helpdesk to helpdesk correspondence
  • Created and managed IT tickets using Remedy - Bars and HP-Service Manager for a multinational helpdesk in charge of over 2,000 unique applications
  • Tested, Bugged, ad-hoc and ran scripts on iOS devices
  • Performed Tier II remote assistance for desktop software repair, wired & wireless network troubleshooting, upgrade procedures, and enterprise Blackberry troubleshooting
  • Utilized Active Directory in a Windows 2003 & 2008 environment to manage accounts and passwords
  • Created database objects through testing, development and production environments.
  • Wrote in-house data entry applications.
  • Work within a team to resolve relational network problems.
  • Provided maintenance and support to business clients.
  • Installed programming restricting user’s actions.
  • Provided assistance to business client’s problem resolution.
  • Participated in system construction, analysis and testing.
  • Built Access Point Names and modified and upgraded database systems to suit company requirements.
  • Responsibility for debugging and testing of programs and devices.
  • Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.
  • 7 years testing experience; Android phones, Windows Devices, Blackberry phones, Apple (iOS,) Acer Computers, ect.
  • Wireless technology
  • • Write test plans, test cases, and test results summary document
  • • Wrote in-house business rules programming for customer-specific needs.
  • • Created test documentation and reported software defects and suggestions, ran regression testing, developed built verification tests (automation).

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