QC Analyst Resume

SUMMARY:

Work with IT and cross functional business departments to review requirements, application functionality, create test plans and write test cases using ALM
Utilize FDA tools to validate data according to current government healthcare messaging standards
Identify possible risks within a project or release, and any conflicts with other concurrent QA work efforts
Receive government mandated healthcare SOP training on patient safety, data security and regulatory changes
Operate in a three - week sprint SCRUM environment

TECHNICAL SKILLS:

Business Applications: ALM, HP Quality Center, HP QTP, IBM iSeries, IBM Reflection, McKesson Health Management System, Microsoft Office Suite, Visual Source Safe, ORACLE Database, Putty, Rally, Remedy System, Software Planner, Symantec Altiris System, Test Complete

Operating Systems: Windows XP, Windows Vista, Windows 7, Windows Server 2k3, Linux/UNIX AS400

Programming Languages: C++, COBOL, HL7, HTML, JAVA, JavaScript, SQL, UNIX, Visual Basic, XML

PROFESSIONAL EXPERIENCE:

Confidential

QC Analyst

Responsibilities:

Work with IT and cross functional business departments to review requirements, application functionality, create test plans and write test cases using ALM
Utilize FDA tools to validate data according to current government healthcare messaging standards
Identify possible risks within a project or release, and any conflicts with other concurrent QA work efforts
Receive government mandated healthcare SOP training on patient safety, data security and regulatory changes
Operate in a three-week sprint SCRUM environment
Work with a combination of different servers (e.g. scrum environment, staging, pilot), application builds, third party testing sites and testing tools
Use the McKesson application, which is currently used in numerous hospitals and clinics, to produce healthcare standard XML messages

Confidential

Office Application Support Engineer

Responsibilities:

Provided Level 3 support for Scottrade’s AS400 back office system
Handled incoming production issues and questions that pertain to any aspect of the AS400 back office system, including but not limited to: calculations, system failure, usability, new program changes and financial industry regulations
Subject matter expert for the team on: Reorganizations and Corporate Actions, Automated Customer Account Transfer System, Mutual Funds and Cost Basis Reporting
Responsible for 24/7 support when scheduled with company rotational phone
Trained QA and Development departments on a multitude of back office system functionality
Assisted with testing efforts including test plan documentation, validating test results and test case coverage

Confidential

QA Engineer

Responsibilities:

QA lead on large scale projects dealing with Reorganizations and Corporate Actions
Tested, consulted, and participated in projects that involved Tax Reporting, Mutual Funds, Cost Basis, Reorganizations and Corporate Actions and the Automated Customer Account Transfer System
Coordinated testing which was highly dependent on effective and constant communication with the business, development departments and outside parties
Trained new analysts on the AS/400 system, business flow, and QA procedures
Created training manuals for the back office QA department which were the catalyst for the entire back office IT training documentation, and which all new IT associates now receive
Utilized HP QTP to carry out automated tests for projects that required large amounts of redundant execution

Confidential

QA Tester

Responsibilities:

Collaborated development and business to minimize risks by detecting, analyzing and preventing defects and potential liabilities
Participated in major projects such as Tax Reporting and the Mutual Fund system for multiple brokerage firm companies
Involved in all phases of the waterfall software development life cycle
Worked closely with business and development teams to constantly improve our products and allow our clients to remain competitive
Utilized Confidential Quality Center for project planning and testing execution
Defined and executed test cases for smoke, functional, system and regression testing

Confidential

QA Engineer

Responsibilities:

Thrived in a fast paced Scrum SDLC environment
Responsible for delivering effective and efficient test cases and executing them against our web based application
Used automation tools and developed automation scripts for regression testing
Resolved customer support issues by extensive troubleshooting, including but not limited to; debugging code, database queries, production and test environment hardware/software failures
Performed routine maintenance on six servers, some of which were located at an offsite data center
On call twenty-four hours, seven days a week, three-hundred and sixty-five days a year for first line defense/offense on emergency situations

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