SUMMARY:

• Seven plus years of software quality analyst on large diversified projects, including manual/Automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis.
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Extensive knowledge of SDLC (Software Development Life Cycle) and STLC methodologies.
• Experience with Mobile application testing - IPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" and “Perfecto Mobile”.
• Experience in working with Agile as well as traditional SDLC cycles.
• Hands on experience working with different modules of Quality Center such as Requirements, Release, Test Plan, Test Lab, Test Cycle, Defects and Dashboard.
• Experience in leading the cross team collaboration between development, QA and professional services groups to create test plan/strategies.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Experienced in various types of testing including Sanity Testing, Localization Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing, Stress Testing, Load Testing and SDLC Testing of Standalone, Web Based and Client-Server applications
• Performed Back End Testing by executing SQL queries.
• Involved in maintaining Testatrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing (UAT) manually.
• Participated in design walkthroughs and verified HP Quality Center Test Scripts and results.
• Experience in creating various types of reports during test execution process such as Test Execution Status/Summary, Defect Injection rate, Requirement Coverage, # of Defects by Severity, # of Defects by Status etc. Through Test Lab, Defect and Requirement module of HP Quality Center.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Excellent analytical, problem solving, presentation, and interpersonal skills.
• Good team player with excellent communication skills, vendor experience and ability to lead, manage, coordinate and work independently in a time sensitive environment.

TECHNICAL SKILLS:

Mobile Devices: IPhone, IPad, HTC, Samsung android devices, Windows Phone

Defect Tracking Tools: ALM Quality Center, JIRA, Rational Clear Quest

RDBMS: SQL Server, Oracle.

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

Operating Systems: LINUX, UNIX, Windows, Android, OS, IOS

SDLC: Waterfall, Agile, Spiral, RUP.

Databases: Oracle, MS Access, MS SQL Server

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. QA / Mobile Tester

Responsibilities:

• Analyzed system requirements and developed detailed test plan and test cases for testing.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures for test changes.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, scrum, and sprint environment.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Involved in tracking logs in case of any issues in Device testing
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Worked with two mobile application simultaneously: iOS, Android
• Used the Automation tool QTP with the Perfecto Mobile for real device hand set testing
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Requested different versions of iOS and Android mobile devices
• Documented Test plans, Test Cases and decided schedules for Test Case execution
• Attended JAD sessions and workshops with BAs, SMEs, Network Administrators and Developers
• Performed functional testing of individual modules (Accounts, Summary, Reports, and Alerts/Notifications) of the Application on iPhone 5, 5s.
• Running queries against databases to verify the correctness of XML response
• Involved in testing Web services and XML with tool called ‘SOAP UI’.
• Test Services web for integration and Experience in using ruby libraries.
• Analyzed requirement documents and use cases and created test scenarios and test cases for different releases/phases
• Involved in Device Testing - Android- Samsung Tab Galaxy 10.1 and Visio, iOS- iPad and iPhone.
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Tested the various Service Oriented Architectures (SOAs), REST service validation and spanning across various Web services using SOAP and WSDL across various applications
• Performed manual and functional testing on various parts of the application and used team track tool for offshore defect tracking and ALM/Quality Center for onsite defect tracking
• Developed and reviewed for positive and negative test scenarios.
• Created QC Test Graphs and reports and validate final test status before the production.
• Performed UAT testing coordinating with BA, Developers, and SMEs and actively involved in Production phase testing.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
• Bug Reporting and Tracking using ALM/Quality Center
• Developed Test cases, executed test cases and logged the defect using ALM/Quality Center
• Generated and submitted various issue related reports on daily and weekly basis during Test Execution phase using QC
• Testing mobile devices from an end-user viewpoint
• Performed Mobile Automation Testing using Perfecto Mobile
• Set-up, co-ordinate & conduct UAT testing with Business Analysts and end users after the applications were all set.

Environment: UFT/QTP, ALM/Quality Center, Web services , SOA, XML, UML, Phone 5 and 5S, iPad, Manual Testing, QC, C++, Windows, Unix, SQL, MS Access, HTML, MS Office Suite, Java, Perfecto Mobile, Device anywhere, Etc.

Software QA & Mobile Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of ALM/ Quality Center.
• Using Agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Involved in Cross platform and cross-browser functional, integration, and regression testing
• Integrate shopping cart with Payment gateways like Merchant Warehouse, PayPal and Authorize.net.
• Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
• Tested Regression suit using Perfecto Mobile tool on iPhone, Android and blackberry devices.
• Tested the UI of the end product on mobile, PC, tablets, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Tested implementation of Mobile web/and mobile apps on smart phones that include IPhone 5, 4, 4GS, 3GS and Android 2.2, IPad 2.0 and Most of the Android devices.
• Knowledge in MonkeyTalk tool for mobile application testing.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Responsible for back-end testing/database testing, which was done using SQL queries.
• Involved in preparing the Automation Design document and framework with the automation team through BPT module of ALM/Quality Center.
• Utilize knowledge of Ruby and Java to create automation test scripts using Selenium WebDriver
• Used iPhone Configuration utility tool for iOS bug reporting and Catlog for Androids smart phones.
• Responsible for IOS & Android Native mobile apps and website. Spearheaded the new UX mobile design.
• Involved performing end to end testing of Ecommerce applications
• Requested different versions of IOS, Android and Blackberry mobile devices
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Implementing Agile (Scrum) methodology throughout the Branch.
• Performed Mobile testing using web application on IPad mini, iPhone, Android Samsung galaxy Real devices.
• Installation of Selenium Web Driver and Ruby
• Prepared automated scripts for Maintenance and SDLC testing.
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Involved performing end to end testing of Ecommerce applications
• Mobile apps testing coordination with team for IOS, Android and Windows.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues
• Writing Test plans test Scripts and executing them on Android and blackberry simulators.
• Performed functional testing of the web services (SOAP) using the Soap UI.
• Installed & Validated the applications on all the next generation Apple Family ( iPhone, IPad,) Android Family ( Samsung, LG, HTC)
• Generated data driven scripts for multi user access for product information module, using the Data pool.
• Used Test Lab module of ALM/Quality Center to perform test execution activities by creating various test sets.
• Performed GUI Testing, Regression testing, Black box and White box testing
• Performed validation tests to ensure that the developed functionality meets the
• Executed test cases through ALM/Quality Center and reported defects in QC.
• Developed test procedures for the role based validations.
• Used ALM/Quality Center to report and track bugs and impediments.

Environment: ALM/Quality Center, QTP, Automation tool, SOAP UI, Perfecto Mobile, Device Anywhere, IOS, Android, BB, UNIX, SQL, Web Services, UAT, Manual Testing, MS Office, SDLC, MS Access, MS Project etc.

QA Analyst

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Participated in Business Analysis, Requirement review and Technical Specs Inspection.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Provided test team status reports on weekly basis to the project manager.
• Created, updated and maintained the Traceability Matrix mapping the requirements
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Used HP Service Test for XML based Web Methods testing
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Participated in building Automation test scripts based on BPT module of Quality Center.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Used HP Service Test for WSDL files validation in Web services testing
• Conducted regression testing on new builds/versions.
• Active participant in defining the Automation framework (keyword, hybrid) with business users.
• Performed Regression Testing, Functional, UAT and Ad-hoc testing.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Used input/output parameter in Web Service Method and operations on HP Service Test
• Conducted Bug review meeting to discuss resolution of issues
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in coordinating with developers and business owners.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Reported difference when confirmed as issues in ALM Quality Center from SME’s.
• Performed backend testing using SQL queries to validate data.
• Detected, reported and tracked defects using ALM Quality Center.
• Conducted the defect report in ALM Quality Center.
• Interacted with the developers to report and using Quality Center.

Environment: WebSphere, Quality Center, QTP, MS SQL Server, Java, Web services , XML, SOPA UI, J2EE, XML, HTML, Etc.

Confidential, Baltimore, MD

Quality Analyst

Responsibilities:

• Participated in requirement walkthroughs and creation of test plan.
• Developed and executed test cases, test scenarios and followed-up defects using HP Quality Center.
• Experience in working with Agile as well as traditional SDLC cycles.
• Coordinated execution of GUI, functional, integration, system, usability, installation, upgrade, documentation, stress, performance, recovery, end-to-end, UAT, and regression tests.
• Handle exceptional situations in test scripts using Recovery Scenario Manager
• Involved in the team of Unit and integration testing. Developed end user training manuals and provided end user training on business processes.
• Followed Agile Methodology to emphasize on real time communication over written documentation
• Validated various ad-hoc reports used for analytics module of the application through BO reporting tool.
• Web services testing with SOAP UI and Database testing using SQL queries.
• Compiled, Organized and Reported data to aid with decision making.
• Used Defect module of HP Quality Center to identify, manage and resolve defects through the test execution phase.
• Used HP Quality Center to create Business Components, write test cases, execute tests, log, assign and track defects.
• Performed Integration Testing, Smoke, System Testing and Regression Testing.
• Interfacing with developers to resolve the technical issues.
• Developed Web services scripts for a Web service call sing SOAP UI
• Functionally validated Web services delivered in SOAP XML format as provided in specification document.
• Performed negative and positive testing using SQL Queries
• Actively participated Agile and Scrum meetings, review and developed test scenarios.
• Created various test sets for different test cycles within Test Lab module of HP Quality Center and perform the test case assignment within HP Quality Center for offshore QA testers.
• Created various test reports such as Test Execution Status, Defect Status, and Defect Injection Rate through Reports and Graphs feature of HP Quality Center and publish them on as needed basis on the SharePoint site.
• Conducted Bug Review meetings by reviewing and discussing all defects by their business severity and worked actively development and business team to perform the root cause analysis in order to find the resolution.

Environment: SOAP UI, UNIX, HP Quality Center, Manual Testing, UAT, Web services, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project.

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Imported UAT test cases from MS Excel, MS Word to Quality Center.
• Using Quality Center to manage the requirements, test scripts and also defects.
• Carried out GUI, Functionality, Integration and Regression testing using Test Director.
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Involved in Black Box testing, Regression testing and also performed performance testing.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Performed Database testing using SQL queries.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Tracked defects using Test Director.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: Quality Center, Java, SQL, Server, MS Office Suite, Manual Testing Methods, Functional Testing, Regression Testing, System Testing, Etc.