SUMMARY:

• Cross - platform development and QA across Android, iOS, PC, Mac, Xbox, Roku, and Amazon Fire devices
• Successfully completed multiple full software development project cycles in Quality Assurance roles
• Web cross-browser testing using multiple versions of Chrome, Firefox, and IE
• White box testing using Xamarin Studio and Visual Studio debugger
• Highly experienced in black box testing, regression testing, smoke testing, exploratory testing, bug logging and tracking all the way through resolution
• Version control and codebase management experience using Git
• Test case management with HP ALM/QC and bug logging with Jira

TECHNICAL SKILLS:

• Windows XP/Vista/7/8/10 macOS iOS
• Android
• Windows Phone OS
• Chrome
• Firefox
• Internet Explorer
• Microsoft Edge
• Word
• Excel
• Outlook
• Powerpoint
• Photoshop
• Maya
• After Effects
• ZBrush
• Devtrack
• NextGen eClinicalWorks
• Allscripts
• Image Now
• SAP
• LPS
• Fiserv/LoanServ
• Papervision
• Global Viewpoint
• Xamarin / Mono for Android
• Unity Engine
• Unreal Engine
• Visual Studio
• Git
• MoboRobo
• SBM
• Jira
• Bitbucket
• HP Application Lifetime Management (ALM)
• Selenium
• Jenkins
• Trello

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

QA Tester

Responsibilities:

• Manually test all functionality of software on Windows PC, Android, and iOS devices
• White box test software using Xamarin Studio and Visual Studio’s debug output window
• Version control and codebase management experience using Git
• Identify problems in the production pipeline and quickly remedy them
• Oversee the iterative design cycle and prevent excessive feature creep
• Backup codebase and manage version control on Github repository

Confidential, Denver, CO

Quality Assurance Engineer

Responsibilities:

• Coordinated test planning with Test Program Manager to establish test strategies, types, and approach
• Wrote and uploaded test cases into Application Lifetime Management (ALM)
• Reviewed specifications (such as requirements, software change requests, user stories, etc.) for testability and linked test cases to requirements
• Performed manual testing on a variety of platforms (Android, iOS, Mac, PC, Roku, etc) and documented test run results in ALM
• Designed, executed, and documented exploratory testing
• Logged all defects found in a concise and consistent manner, and tracked through to resolution
• Performed network tests, regression tests and smoke tests across all platforms

Confidential, Boulder, CO

Quality Assurance Analyst

Responsibilities:

• Analyzed Business Requirement Documents (BRD) and created test cases
• Uploaded test cases into Application Lifetime Management (ALM)
• Executed test cases from ALM and entered all issues found as tickets into Jira
• Collaborated with Project Manager to clarify requirements and worked with client to fix any requirement logic issues
• Communicated all issues with engineers to ensure app is working as designed
• Performed Smoke Tests, Regression Tests, Exploratory Tests, Performance Tests, and Automated Tests on websites for high profile clients such as Confidential, Confidential, Confidential, and Confidential
• Cross-browser testing across Internet Explorer 9, 10, 11, Firefox, and Chrome
• Tested servers across 3 data centers for IIS7 and SAML upgrades

Confidential, Denver, CO

Medical Records Field Technician

Responsibilities:

• Located various job sites and retrieve specific patient charts to be used for insurance billing audits
• Worked independently to complete required number of scans
• Scanned requested chart documents efficiently with high-speed scanner
• Encrypted data in order to protect private patient information
• Navigated multiple EMR systems in order to obtain patient medical data
• Uploaded patient charts with corresponding encryption information

Confidential, Ranch, CO

Default Documents Associate

Responsibilities:

• Proofread, edited, and submitted Foreclosure documents for signature by a Company Officer
• Processed incoming and outgoing documents
• Recorded and maintained pertinent information in the vendor management, loan servicing, and other software systems
• Followed up on missing or erroneous documents to maintain high level of accuracy and compliance with court timelines and company policies

Confidential, Aurora, CO

Business Software QA Tester

Responsibilities:

• Tested various desktop and web based apps on Windows PC, iPhone, iPad, Android phones, and Android tablets
• Manually tested the functionality of various mobile applications, web sites, web applications, desktop applications, and software reporting systems
• Developed and executed test cases, documented results in Jira bug database
• Documented issues clearly with reproduction steps into bug logging database
• Pulled crash logs and screenshots of bugs to assist developers in reproduction
• Regressed all bugs as new builds pushed and followed up until resolution
• Smoke tested new builds of client software prior to launch

Confidential, Centennial, CO

Corporate Imaging Coordinator

Responsibilities:

• Distinguished between the different types of documents received in the mail (i.e., invoice, acknowledgements, sales orders, statements, etc.) and routed according to guidelines
• Prepared vendor invoices for imaging including batch sheets
• Scanned invoices into document imaging system and confirmed scanned file legible
• Indexed key data fields from an vendor invoice image into system based on set guidelines for Purchase Order (PO) invoices and Non PO invoice

Confidential, Denver, CO

Human Resources Assistant / QA Tester

Responsibilities:

• Quality assurance tested i3file imaging and Credential software to improve functionality
• Processed all incoming human resources faxes
• Scanned HR documents and indexed them by document type
• Communicated with applicants to ensure all HR paperwork was completed and sent in a timely manner
• Ensured that active nurses’ credentials didn’t lapse

Confidential, Centennial, CO

Administrative Assistant

Responsibilities:

• Sorted incoming insurance correspondence by payment, denials, take-backs, withholds, refund requests, etc
• Batched payment checks and electronic funds transfers (EFTs) based on payer
• Assisted with any miscellaneous tasks as requested by management

Confidential, Littleton, CO

Medical Records Scanner

Responsibilities:

• Scanned physician signed records into patient's Allscripts EMR chart
• Labeled all scanned records with correct dates of service and proper document type
• Scanned and tasked unsigned documents in Allscripts to physicians for electronic signature
• Pulled physical charts for scheduled appointments of non-EMR patients
• Processed phone and fax requests for medical records
• Faxed requested documents and verified confirmation that fax was received

Confidential, Denver, CO

Medical Records Field Technician

Responsibilities:

• Located various job sites and retrieved specific patient charts to be used for insurance billing audits
• Worked independently to complete required number of scans
• Scanned requested chart documents efficiently with high-speed scanner
• Encrypted data in order to protect private patient information
• Navigated multiple EMR systems in order to obtain patient medical data
• Uploaded patient charts with corresponding encryption information

Confidential, Denver, CO

Quality Assurance Tester

Responsibilities:

• Manually tested all Confidential Trading Card Games desktop applications on Windows PC
• Performed functional testing, regression testing, smoke testing usability testing at all stages of the software development life cycle
• Submitted detailed yet easy to read bug reports into Devtrack
• Followed detailed test plans and helped improve the processes
• Communicated with all types of contributors including Producers, Game Designers, Developers, Artists, PR/Marketing, etc
• Smoke tested new builds of all online products prior to launch

Confidential, Seattle, WA

Panasonic Sales Representative

Responsibilities:

• Researched product line in order to have an expert-level knowledge for customers and store employees
• Communicated the benefits of Panasonic products to customers and employees of Best Buy and Circuit City
• Listened to questions and concerns of customers and answered them in a straight-forward and satisfactory manner
• Exceeded sales expectations consistently and was a leading salesperson
• Entered a daily report into database regarding customers, sales, concerns, etc

Confidential, Redmond, WA

In-House Beta Tester

Responsibilities:

• Received test projects from Test Lead and performed all assigned projects according to the outlined specifications
• Searched for and documented all types of bugs including collision problems, graphical glitches, spelling errors, score issues, and any other problems
• Collaborated with the team effectively in order to reach milestones
• Communicated with Team Lead and team members to ensure that proper procedure was followed and no duplicate bug reports were submitted
• Developed expert level playing skills for all game projects being worked on

Confidential, Redwood, CA

Public Beta Tester

Responsibilities:

• Performed server stress tests and bug tests for 7 Playstation 2 games including Killzone and Battlefield: Modern Combat
• Communicated with fellow beta testers through microphones in-game and through online message boards to discuss possible game bugs and server problems
• Submitted bug reports into the Sony bug database