PROFESSIONAL SUMMARY:

• Over 7 years’ experience as Software QA engineer in Manual & Automated Testing, Client/Server, Web - based environments in a rapid development environment utilizing best QA practices
• Well versed with Software Development Life Cycle (SDLC), Agile / SCRUM Development, Software Testing Life Cycle (STLC) in all the phases with major responsibilities
• Worked closely with other members of the Development Team to review the designs of the system, implement test plans, and effectively managed Off-Shore testing teams
• Participated in System Requirement Analysis, GUI Testing, Functionality testing, Integration Testing, Regression Testing, Performance and User Acceptance Testing, Integration Testing, Smoke Testing and System Testing
• Good working knowledge of HTML, SQL and XML
• Exposure in both Manual and Automated Testing using products like Selenium (Selenium Web Driver, nUnit, Grid), QTP and Quality Center (ALM)
• Ability to read/understand API development and scripting languages such as Java, CSS, HTML
• Strong SQL skills and worked on Oracle and MS SQL Server, with ability to perform basic to complex select statements, database joins perform update/insert test data to databases.
• Knowledge of Web services and performed functional testing for web services Using SOAP
• Participated in Requirements review and supported User Acceptance and Production Verification Testing and on creating Traceability Matrix between Requirements and Test Cases using HP Quality Center (QC).
• Worked across multiple cross-functional teams to execute full system, interface, and end-to-end testing.
• Excellent Organizational, Analytical and Problem solving skills and ability to quickly learn new technologies.
• Good communication, interpersonal, Teamwork skills and leadership Qualities.
• Ability to work under pressure and meet SLA’s and deadlines
• Experience in drafting Business Requirement Documents (BRD), Functional Specifications Document (FSD) and developing test plans
• Actively worked with Design, development and other teams to translate technical, functional and non-functional requirements into use cases and testing scenarios
• Experience and expertise in taking ownership and responsibility for developing and enhancing of various QA and testing related best practices
• Experience in ensuring the software applications / Products confirm to the Quality standards and meets all the requirement specifications
• Knowledge of applications, skills, tools, and techniques to the definition, planning and tracking of project activities to meet or exceed customer and stakeholder needs and expectations
• Experience and expertise in QA and testing in various phases of project like Design, development, testing, UAT and production support of applications
• Proactive, quick learner and ability to Understand and work on various applications in a distributed environment
• Responsible for creating test cases based on business, functional and technical requirements documents
• Lead testing efforts successfully for the projects involving multiple technical and distributed environments
• Involved in End to End web testing of applications supporting various platforms
• Familiar with project management methodologies including Agile, scrum, V-Model and Waterfall

TECHNICAL SKILLS:

Telecom Tools: Mediation Zone Tool, CRM, Siebel (Oracle CRM)

Databases: Oracle (9i, 10g), SQL Server

Operating systems: Windows 9x/NT/XP/Vista, UNIX

Database Tools: SQL Developer.

Languages/Scripting: Java, SQL

Testing/Requirements: HP Quality Center 9, 11

Web Browsers: Internet Explorer, Mozilla Fire fox

File Compare Tools: Excel, Notepad, Notepad++Others: FTP, SFTP, Putty

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Manual/QA Analyst

Responsibilities:

• Requirement gathering and gap analysis. Handling Resource allocation, Project planning for System test and System Integration Testing
• Prepare and Review testing strategies/plans with Client and onshore/offshore counter parts
• Generating Daily Status Reports and Matrices of the testing activities
• Analyzing the Functional Flow, Use Cases, Requirements and Guiding team in technical queries
• Worked with Business analysts to understand Business/System requirements in order to transform business requirements into functional test cases.
• Responsible for reviewing Functional specs, user documentation and use cases and developing manual test cases out of it.
• Coordinated in setting up Test Environments and Test Plan needs with team members.
• Developing various Test Scripts, Test Execution using Quality Center based on the Functional Specifications.
• Executed Test Cases using positive and negative data in Quality Center’s Test Lab and reported results and defects using Quality Center’s Defects tool.
• Developed and Executed tests for Web service
• Worked with Testing of Flat File and XML data
• Developed SQL queries for Back-end testing/Database testing and participated in end to end testing
• Validated the source system data with the staging data using SQL and Pl/SQL scripts.
• Reached Testing Goals by doing Data Completeness, Data transformation, Data Quality, Performance and Scalability
• Performed System Testing, Functional Testing, Regression Testing
• Track and Analyze defects while testing to closure
• Involved in analyzing scope of testing the application. Test Strategy was created to test the all modules
• Prepared Traceability Matrix with requirements versus test cases
• Involved in identifying the defects and developed Defect Tracking report using HP Quality Centre which involved Bug life cycle
• Provided daily and weekly status reports

Environment: Quality Center 11.0 (ALM), SOAP UI, XML, MS Excel, Oracle 10g, SQL, TOAD, UNIX

Confidential

QA Analyst

Responsibilities:

• Involved in initial engagements of sub-projects within Project and contributed in resource planning and estimations
• Managed teams at onshore and offshore
• Created / Updated TCERs and Test Scripts
• Creation and Peer reviewed all test deliverables
• Performed Regression testing, Sanity testing and SIT
• Tracked and Analyze different defects while testing to closure
• Selenium Automation Testing tool
• Created frame work for Automation testing
• Created Test cases/suites using Web Driver
• Performed Sanity and Regression Testing with automation tool
• Co-ordinate between onshore and offshore teams
• Independently handled daily and weekly progress calls with client and 3rd parties
• Contributed in resource planning and creation on estimations for the client
• Always got exceeded expectation feedback from my TL for Business Operations, People Developer, Value Creator and Functional Testing Skills
• Responsible for reporting activities: Team hours reporting activity, Deliverable Matrix Report, EOD status reports, Test Plan Report and Test closure report

Environment: Oracle stack (Siebel), SOAP UI (for External Channels), Web Application, HP Quality Center, Selenium Automation Testing Tool

Confidential, Seattle, WA

QA Tester

Responsibilities:

• Worked in different areas of project such as (Self-Service, OM, PC and BILLING) for Business and MVNO partners
• Worked at Onshore (Client Site) for MVNO-Wholesale Partner for 3 months.
• Prepared Status reports, Time Capture sheets and Project Metrics reports
• Created / Updated TCERs and Test Cases
• Performed System Integration testing during the execution phase
• Tracked all the defects to closure
• Reviewed all the work products
• Worked in defect management team at Onshore
• Execution of test scripts with QTP Automation tool

Environment: Web Application, MS-Office, Enabler (Amdocs CES 7.5), QTP and Quality Center