PROFESSIONAL SUMMARY:

• Over 7+ years of experience in Software Quality Assurance and Software Testing of Client/Server Applications and Web based applications.
• Proficient in using HP interactive products like - HP Quick Test Professional (QTP)/UFT, and HP Quality Center (QC).
• Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
• Performed manual and automated testing using HP-Mercury tool like Quality Center (QC)/ALM, Quick Test Professional/UFT
• Expertise in Claims, Subscriber/Member, Plan/Product, Claims, Provider, Commissions and Billing Modules of Facets.
• Performing end-to-end testing of the application including Black box testing, Functionality testing using manual testing and Regression testing using Automation testing QTP/UFT
• Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility, User Acceptance Testing (UAT), SOA Testing using Web Services, functionality, Accessibility Testing and Regression Testing.
• Knowledge of health information and health care services regulatory environment including HIPAA, Medicaid/Medicare, CCHIT, EDI and XML.
• Responsible for Analysis and Defect Tracking using HP Quality Center (QC), Test Director, BugZilla, JIRA, IBM Clear Quest.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Medical Claims experience in Process Documentation, Analysis and Implementation of Medical Claims Industry from the Provider/Payer side
• Involved in testing the Mobile and web based applications on multiple platforms such as Android, Blackberry, iPhone iOS, safari, explorer, and Firefox.
• Strong working experience in various databases such as Oracle, MySQL, SQL Server and MS Access.
• Experience testing web-based interfaces for accessibility/usability.
• Have excellent skills in VB scripting, written many re-usable VBScript functions to automation the application
• Proven track record of handling Automation projects using Quality Center (QC) and QTP.
• Experience in writing Test Plans, defining Test Scenarios and Test Cases, developing and maintaining test scripts, analyzing bugs, interacting with team members and track the bugs till closure.
• Proficient in multiplatform (Windows, Linux) and cross browser testing (IE, Firefox, Chrome, Safari, Opera)

TECHNICAL SKILLS:

Programming Languages: C, C++, C#, VB, ASP.NET, Java, SQL, PL/SQL

Operating Systems: UNIX, Windows 95/98/NT/2000/XP/7/8, Linux, UNIX

Databases: MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2

Bug Tracking Tools: Rational Clear Quest, Quality Center/ALM, Jira, Bugzilla

Testing Tools: QTP/UFT, Soap UI.

Methodologies: Agile, Waterfall

Others / Reporting Tools: Microsoft Office Suite, Crystal Reports, Hyperion.

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

QA Analyst

Responsibilities:

• Written Test plans, Test cases, executed Test cases for SQL/backend test and tracked defects in Quality Center based on the Business Requirements, Functional Requirements, Business Workflows.
• Created technical documentation, Reviews, analyzes, and evaluated business systems for end user needs, including Companion Guides, business process reengineering, including GAP analysis and documenting requirements, documenting processes, workflows
• Worked on Health Claims and Premium Waiver application in processing the claims.
• Created test plans and test procedure templates and guidelines to be used by the QA team
• Designed Test cases, test plan creation and Companion Guide development from stage to production, including both internal and external requirements
• Worked with three mobile application simultaneously: iOS (iPhone & iPads) and Android
• Responsible for attaining HIPAA EDI validation from Medicare, Medicaid and other payers of government carriers. The Claims were processed.
• UAT testing for HIPAA 40 10 and 50 10 projects including legacy testing and HIPAA requirements and compliance mandates
• Quality Center administrator and used Quality Center for defect tracking and reporting
• Conducted Back-End Testing and Regression Testing using various phases of the application
• Managed Financial Processing that served as primary lead for corporate financial systems, including accounting processes for accounts receivable and accounts payable systems. Manage financial spreadsheets and vendor accounts. Spearhead collection processes and manage accounts receivable personnel.
• Analyzed and tested data on claims manually and writing queries on DB database for validating data.
• Worked on accessibility user testing, training, design, and development of materials
• Maintained the Test Matrix and Traceability Matrix.
• Worked on Android, Windows Mobile platforms to qualify applications.
• Implemented SQL Scripts and Wrote SQL queries to validate data.
• In-depth knowledge of Hospital Claims processing, Health Insurance Industry standards and GHI-specific standards processes and practices.
• Able to deliver practical accessibility and usability information to a wide range of clients
• Involved in writing and executing test cases using MQC based on the requirements
• Performed Back-End testing
• Trading Partner / Vendor Management and managing the requirements and selection for Trading Partners and Vendors
• Used Quality Center Checker Diagnostic, a tool to test many of the QC components.
• Schedule conferences, JAD sessions, participate in negotiations, set/create/resolve EDI TP issues and create legal draft points for corporate attorneys
• Followed Unified Modeling Language (UML) methodology to create/maintain: Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams
• Tested and delivered Inbound/Outbound Facets interfaces

Environment: Microsoft Visio, Windows XP, SQL, IBM systems, QC, QTP.

Confidential, Forest Hills, NY

QA Analyst

Responsibilities:

• Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Very good experience in Accessibility testing, used to test the application by different roles so as to test the access to different kinds of users for different modules/links in the application
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Ran automated scripts for Maintenance and Regression testing using QTP.
• Involved in E2E (End to End testing) of all modules using various applications according to the user stories.
• Used Quality Center to report defects and test results.
• Conducted Functionality testing during various phases of the application using QTP.
• Used TOAD for writing SQL queries, used many types of complex queries for validating, retrieving and comparing the data.
• Involved in XML verification testing for validating the data to and from Application & the Global Distribution Systems (GDS).
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Worked closely with Platform Subject Matter Expert's in understanding the upcoming and existing API's on different mobile platforms
• Worked on SOA Web Services Technology, Validated Request and Response XML using Soap UI tool.
• Created Test Suite, added assertions in Soap UI tool to validate the response XML.
• Prepared and Executed Test Cases for Functional and Integration testing.
• Developed VB scripts in Quick Test Pro (QTP) to perform E2E (End to End testing).
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Identified high-level requirements for documenting detailed business requirements using
• Participated in E2E (End to End testing) flowing orders from Order entry to Billing
• Tested and automated the Web services using SOAP UI
• Design, Development, Execution & Review of automation Frame work & script using QTP
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Actively involved in walkthrough s with project teams to discuss related issues on either daily or weekly basis
• Test data creation & Testing by accessing Global Distribution Systems (GDS)/Host which is a Mainframe system.
• Performed Back-End testing using SQL queries extensively within the QTP Script to compare and retrieve data by using Data Base Check points.
• Participated in weekly meeting with the management team and walkthroughs
• Documented and reported defects within established process and tracking systems using Quality Center.
• Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team
• Performed extensive database testing to verify the results generated by the batch applications.
• Written SQL queries using TOAD to validate the data from different tables.
• Actively involved in production support and performed post-production verification after every release.

Environment: Java, JIRA, Oracle 10g, HTML, Jaws, Java Script, Global Distribution Systems (GDS), Linux, SQL, Web Services, RESTFUL, SOAP UI, Chrome Advance Rest Client, Crystal Reports.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Analyzed the user requirements, functional specifications and Use Case documents and created the Test Plans, Test cases for Functional testing.
• Created parameterization tests by importing data from excel files and data tables in QTP.
• Developed Visual Basic scripts for automating the Regression Testing using QTP
• Perform accessibility testing (508 Compliance) using JAWS and few Firefox addons.
• Worked on SOAP UI tool for validating the XML request and responses.
• Writing test cases on ATDD and TDD using agile methodologies
• Used Descriptive Programming for the Automation testing QTP.
• Developed automated Test Scripts in QTP using VBScript for Regression Testing.
• Create Accessibility for clients demonstrating accessibility barriers and providing clear technical solutions to bring pages into compliance.
• Used SQL queries to access data from different Database Tables.
• Escalated Defects while studying Project Requirements and writing Test Cases by using HP Quality Center (QC) and followed logged defects throughout its lifecycle in JIRA.
• Used HP Quality Center (QC) and JIRA for reserving, executing test cases, defect tracking, and the complete test management
• Worked with developers to fix bugs that occur on the Sequoia staging environment Using JIRA.
• Analyzed test results, identified issues and reported it to developers & project manager through JIRA.
• Tested Web Services using SoapUI
• Created manual Test Cases in HP QC/HP for various User Stories based on Release & Sprint plan
• Well in testing of the Web Services using the SOAPUI and SOA testing tool
• Analyzed modules and designed test scenarios and test scripts in Linux environment.
• Extensively used automated test tools like QTP (Quick Test Pro Automation execution) 11.0 for Functional and Regression Testing.
• Installed, configured SOAP UI to test Web Services using WSDL file given by Development team
• Tested Web Services using SoapUI.
• Worked on SOAP UI tool for validating the XML request and responses
• Developed and customized test scripts in UFT and played back the scripts after fixing the bugs.
• Perform the functional testing of Web Services using SOAPUI
• Enhanced Script and Data Driven Testing for large amount of data were implemented with UFT.

Environment: QTP, JIRA, SOAP UI, UNIX, XML, Linux, TFS, MTM, HP Quality Center ( QC ) .

Confidential, Dallas, TX

Quality Analyst

Responsibilities:

• Analyze the Product backlogs and Sprints using Agile Methodology
• Attend daily standup meetings and report the status to SCRUM master.
• Responsible for writing Test plans, Test scripts, Test cases and executing test cases
• Wrote and implemented the Test Plan, various Test cases and Test Scripts in VBScript to test various functionalities using the automated tool QTP.
• Uploading applications to handsets using Mac mini- configuration utility for Native. App can be accessed on Mobile, Mobile browser and web browser.
• Thorough knowledge of mobile platforms such as Android and iOS.
• Responsible for assuring the mobile navigation and Video mobile teaming application testing on both meet and work per design specifications across multiple platforms including but not limited to Palm, BlackBerry, Windows Mobile and Android
• Installed Compressor on mobile device to the network and activate it as a node for distributed encoding.
• Wrote manual Test Cases using Quality Center according to functional documents and requirements.
• Involved in performing Integration testing, System testing and Regression testing of the application.
• Deploy, test and run the graph as executable k-shell scripts in the application system.
• Involved in Regression testing to ensure functionalities still exists and the system performs as per the current requirement without any problems due to any new code being deployed into the applications while resolving defects or any code changes that occurred as per change requests.
• Executed SQL queries to verify the database for the relevant test cases.
• Used VBScripts in QTP to access webpage script variables
• Creation and revision software system requirements and workflow.
• Manually Tested the application executing test cases in the Quality center.
• Enhanced and maintained QTP scripts, Configured Shared Object Repositories and developed Reusable Function Libraries using VBScript.
• Wrote complex SQL queries to Oracle database for backend/frontend comparative analysis i.e., to check the correctness of the data stored in the database.
• Involved in preparing Test scenarios and Test cases based on BRD (Business rules documentation) and Technical Specification.
• Used Excel to write Manual Test Cases and Status Report.
• Used workflow manager for session management, database connection management and scheduling of jobs.
• Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
• Involved in daily Scrum meetings. Also involved in Iteration/Sprint planning meeting to plan the stories that needs to be developed and tested in the upcoming sprint based on the priority and estimated effort.
• Created new scripts using QTP to perform through testing.
• Used SQL commands to validate the database and test its integration with the front end.
• Prepared XML test data files to validate different scenarios, using Boundary Value Analysis and Equivalence partitioning techniques.
• Performed Back End Testing and wrote queries to retrieve relevant data using SQL from Oracle 10g
• Created test plans, test cases using HP QC.
• Automated the Regression test suite using QTP.
• Responsible for running the smoke test after every code release in test environments.
• Created, Reviewed and Executed test cases and test scripts for System, Integration testing.
• Involved in creating the Object Repositories, QTP Test scripts and execute them.
• Used to setup the meetings for Detailed Test Plan review with Project Manager and Quality Manager.
• Tested application with Development, Staging and Production Environments
• Responsible for signing off builds in QA environments after successfully executing test strategy
• Used Quality Center to create and execute test plans and test scripts.
• Created several common VBScript functions.
• Highly Involved in Managerial Meetings and attended various conference calls at different levels from QA, Developers and Clients.
• Worked with Business Customers, Business Analysts, Software Developers, QA team, and Project Leads to ensure successful roll out of high-quality application.

Environment: AB Initio, Clear Case, Remedy, workflow manager, workflow monitor Quality Center, VB script, SQL Server 2000, DTS, Windows XP, UNIX, QTP, Agile, Java