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It Manager Resume

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Washington, DC

TECHNICAL SKILLS:

Specific Experience: MS SharePoint, v 2000, 2003, 2007, 2010, SharePoint Online, MS Project Server, v 2007, 2010, Office 365

Software Experience: MS 2000, XP, and Vista, Windows 7, Windows 8 DesktopOperating systems., Exchange Online, SmarterU LMS, Windows Server Operating systems, NT 3.51, NT4, Windows 2000, 2003, 2008, 2012, Windows Active Directory, NetBackup Enterprise 5.0 & 6.0, VMWare ESX Server 3.0, VMware Virtual Infrastructure Client 2.0, Box, OneDrive, Skype for Business, MS SQL, MS SMS, MS Exchange, MS FrontPage, MS Office 2003, Visual Basic 6, Symantec Ghost, Dameware Backup Exec 10.0, CorasWorks Team Services, Camtasia

PROFESSIONAL EXPERIENCE:

Confidential

IT Manager

Responsibilities:

  • Managed the internal Global Enterprise Network
  • SME on all enterprise software
  • Hiring and supervision of IT personal.
  • Managed the team that provided Helpdesk support
  • Deployed Office 365
  • Deployed SmarterU LMS
  • Deployed Skype for Business
  • Deployed OneDrive for Business
  • Migrated email from webmail to Office 365
  • Responsible for all equipment evaluation and purchasing.
  • Responsible for all purchasing for the enterprise network.
  • Responsible for training on all enterprise software.
  • Created deployment plans, and schedules.

Confidential

Lead SharePoint Architect

Responsibilities:

  • Provide research services to include technical reports, briefings and notes on SharePoint capabilities and integration of services into the project.
  • Coordinates with stakeholders and government action officers to develop, document, and expand current and future requirements.
  • Conduct rigorous design and evaluation activities with regard to future capability development into current SharePoint applications
  • Develop data models and conduct research with system owners to develop dashboard capabilities within SharePoint systems.
  • Capacity planning for all hardware related to the SharePoint project.
  • Creation of a series of training videos for the use of DHRA employees
  • Creation of all Governance documentation
  • Creation of Business Process workflows using Nintex and SharePoint Designer 2010
  • Implemented needs requirement documentation,

Confidential, Washington, DC

SharePoint Administrator

Responsibilities:

  • Principle SharePoint Administrator at both Federal Locations
  • Maintained and administered a SharePoint 2007 and SharePoint 2010site
  • Trouble shoot S harePoint 2007 and 2010 problems
  • Made recommendations on all aspects of the growth of the SharePoint 2010 sites
  • Documentation and Governance plans
  • Training of Design users of the SharePoint 2010 site

Confidential, McLean, VA

SharePoint Administrator/Developer

Responsibilities:

  • Maintained and administer a SharePoint 2007 site
  • Trouble shoot SharePoint 2007 problems
  • Senior engineer for the design and deployment of a new SharePoint 2010 site
  • Created configuration documentation for SharePoint 2010
  • Created migration plan from SharePoint 2007 to SharePoint 2010

Confidential, Rockville, MD

SharePoint Administrator/Developer

Responsibilities:

  • Maintained and administered a SharePoint 2007 site
  • Senior engineer for the design and deployment of a new SharePoint 2010 site
  • Created requirements documentation for SharePoint 2010
  • Created project plan for the design and implementation of SharePoint 2010
  • Created configuration documentation for SharePoint 2010
  • Created migration plan from SharePoint 2007 to SharePoint 2010
  • Design branding schema for SharePoint 2010
  • Setup Business Dashboards, and data connections
  • Configured MS Project Server for SharePoint 2010

Confidential, Hagerstown, MD

Network Engineer

Responsibilities:

  • Maintaining site surveys and site maps of the server farm
  • Configured servers for SharePoint
  • Trouble shoot SharePoint 2007 issues
  • Updating server documentation
  • Tier 3 Server troubleshooting and diagnostics
  • VMware, and standalone server builds
  • Coordination with application developers for server migrations
  • Lead engineer on migration of IDS and DX software from Hagerstown to Omaha
  • Coordination with Exchange administrators for server deployment

Confidential, Richmond, VA

Network Engineer

Responsibilities:

  • VMWare administrator, responsible for builds and cluster operation
  • NetBackup administrator
  • Maintaining site surveys and site maps of the server farm
  • Updating server documentation
  • Creation of server farm builds
  • Active Directory Administration

Confidential, Richmond, VA

ANALYST II - LAN/SharePoint Administrator

Responsibilities:

  • Project coordinator with and between Line of Business, HP and EDS contractors and server farm electricians.
  • Creation of server farm builds
  • Creation of Virtual servers
  • Configured servers for SharePoint
  • Administration of approximately 1500 physical servers and 1000 virtual servers.
  • Maintaining site surveys and site maps of the server farm
  • Building and maintaining ESX servers and clusters
  • Updating Runbook audits

Confidential, Richmond, VA

Migration Consultant

Responsibilities:

  • Build Exchange 2003 environment, and Lotus Domino server in VMware
  • Test Lotus Notes connector for Exchange for environment that it was to be installed in.
  • Install Lotus Notes connector in production environment.
  • Setup Quest Lotus email migration software in test environment.

Confidential, Baltimore, MD

Senior Engineer - SharePoint Developer

Responsibilities:

  • Lead Microsoft Developer
  • Lead Designer on Sylvan Educate Sharepoint Portal Site
  • Requirements gathering
  • Proposal of structured portal sites
  • Recommendation of security, hardware, and third party tools to be integrated into Sharepoint portal
  • Formalization of design documentation for Sharepoint portal
  • Created end user training program for new Sharepoint implementation
  • Customization of modules and implementation of Sharepoint per departmental requirements
  • Input designer on Sylvan Educate Project Server Web Site
  • Created Access 2003 applications
  • Engineer on MS Exchange installations
  • Engineer on Lotus Notes Connector to Exchange 2003
  • Engineer on Lotus Notes Migration to Exchange 2003
  • Engineer on Exchange 2000 Migration to Exchange 2003
  • Created VMWare server solutions for fall safe applications

Confidential, McLean, VA

Senior Engineer - SharePoint Administrator/Developer

Responsibilities:

  • Designed and implemented SharePoint Web site
  • Gathered user information for making design decisions
  • Made recommendations on hardware configurations
  • Created rollout plan
  • Created and implemented security policy for the portal
  • Researched and made recommendations on all third party software
  • Created and made final presentation to upper management.
  • Extended the operability of SharePoint Team Sites with the implementation of CorasWorks software.
  • Implemented SharePoint Backup solution using Doc Avenue software
  • Setup load balancing servers for SharePoint site
  • Trained users on use and design of Team Sites for SharePoint
  • Designed and implemented MS Exchange 5.5
  • Lead Engineer on CCMail to Exchange 5.5 Migration
  • Lead Engineer on Exchange 5.5 migration to Exchange 2000
  • Designed and implemented WAN of approximately 2000 users
  • Senior Administrator in a Windows 2000 Active Directory network
  • Upgraded network from AD 2000 to a AD 2003 network
  • Setup and maintained DHCP, DNS, and WINS services.
  • Setup IIS servers and SMTP services. Created Web sites for internal use
  • Created Disaster Recovery procedure and documentation
  • Primary Backup Engineer using VERITAS Enterprise backup software
  • Managed Blackberry PDAs
  • Installed Blackberry server
  • Created a remotely managed network and helpdesk solution using Dameware.
  • Managed Helpdesk of six technicians
  • Trained Helpdesk technicians
  • Ran helpdesk ration of 1 technician to 300 users
  • Created Desktop and Laptop standards for the Group that I worked for.
  • Administered MS SQL servers for SharePoint and other Database applications.
  • Used Symantec Ghost for creation of standard images of Workstations and Laptops
  • Did all specification for purchasing of standardized desktops and laptops.
  • Did all specification for purchase of all server related hardware and software.
  • Managed Server Farm of over 20 servers
  • Installed all server OS and RAID systems
  • Performed all security harden of servers
  • Produced usage reports for the network and user hardware
  • Managed server backups
  • Perform system performance analysis, tuning, and capacity planning
  • Designed and implemented an SMS and SUS systems

Confidential, Washington, DC

Engineer

Responsibilities:

  • Part of a team of five that converted Confidential from Novell to MS Windows 4.0 Service Pack 4
  • Created security schema for the network
  • Setup Apple talk zones for the Windows network
  • Managed TCP/IP printing for the network
  • Setup Clustered servers for critical applications
  • Responsible for backing up of server farm using Backup Exec
  • Setup IIS servers for Web sites

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