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System Engineer Lead Resume

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SUMMARY:

Accomplished and proactive engineering professional offering 10+ years of experience in all aspects of embedded systems design, component/product verification, automation, product management, failure analysis, and information technology. Successfully bringing products to market ahead of schedule and under budget. Systematically troubleshoots hardware and software systems using bench equipment to consistently meet deadlines. Possesses a wide range of technical skills with an innate ability to analyze, coordinate and synthesize data. Demonstrates exceptional time management and interpersonal communication skills when identifying/resolving inefficient operational processes. Excels in high pressure and challenging environments while motivating teammates.

TECHNICAL SKILLS:

Hardware:

  • Oscilloscopes (Tektronix, Agilent, LeCroy)
  • Logic Analyzers (Tektronix)
  • Embedded Systems
  • Hard Drives
  • Solid State Drives (SSD)
  • SATA/ SAS Bus Analyzers (LeCroy, SerialTek, Xgig)
  • RAID Controllers
  • SoC Emulators (Arium/Lauterbach)
  • PCB Components (NAND/DRAM/NOR/SoC)
  • PIC Microcontroller
  • Programmable Logic Controllers (PLC)
  • Personal Computers (Custom & Manufactured)
  • Servers (HP, IBM, Dell, EMC, Supermicro)
  • Network - Attached Storage (NAS)
  • Network Switch/Routers/Hub
  • IP Power Switch
Software
  • PLM (Oracle Agile / SAP)
  • Atlassian Jira / Bugzilla
  • Subversion/GitHub
  • MATLAB / LabVIEW
  • Jenkins
  • SQL / Tableau
  • SSH/Telnet
  • Kickstart / PXE / Windows Deployment
  • C++/C/Pascal/Fortran/QBasic
  • Iometer / FIO
  • Scripting (BASH/PowerShell/Win32 Shell/Python)
  • AutoDesk AutoCAD
  • Mentor Graphics PADS
  • Microsoft Office
  • Word/Excel/Outlook/PowerPoint/SharePoint/Visio
  • Operating Systems
  • CentOS, Ubuntu
  • Windows Windows, Windows Servers

PROFESSIONAL EXPERIENCE:

Confidential

System Engineer Lead

Responsibilities:

  • Led enterprise solid state drive (SSD) products (SATA/SAS/NVMe) from definition through validation, manufacturing and customer qualifications by utilizing Six Sigma principles.
  • Released a product to market in six months when previous product releases took over a year.
  • Significantly reduced product release schedule by automating validation tests and rapidly debugging issues while effectively communicating with various teams.
  • Collaborated with engineering teams to create an enterprise server lab that performed the functions of four different labs.
  • Utilized oscilloscopes/logic analyzers/data loggers/bus analyzers/emulators to perform failure analysis and to create verification/validation platforms.
  • Established a standard of resolving customer issues within two weeks of being reported when previous issues stayed open for months.
  • Created SQL queries to analyze manufacturing/testing data to expose inefficiencies and potential risks that affected manufacturing yields and to pinpoint areas that required optimization.
  • Applied Scrum principles to define procedures for internal and external manufacturing team to guarantee hardware/software consistency in order to ensure uniformity and traceability of manufactured products.
  • Mentored junior engineers by explaining technical concepts, defining responsibilities, creating deadlines, and holding them accountable.

Confidential

Project Manager

Responsibilities:

  • Managed technical documentation of product manuals, white papers, and 8d reports.
  • Reduced technical documentation development cycles from two weeks to three days by creating standardized processes based on product type and life-cycle.
  • Transitioned customer issue tracking from Excel spreadsheets to a Jira database to systematically log issues, monitor closure rates, and ensure issue resolution across multiple products.
  • Created centralized product library used by marketing teams and application engineers.
  • Influenced teams to standardize the analysis of performance metrics to align with market needs.
  • Analyzed component characterization data to ensure the components used on products were the most cost effective and reliable for the targeted market segments.
  • Piloted the certifications of products for shock, vibration, ESD, EMI, altitude, humidity and temperature.
  • Consolidated and drafted interdepartmental processes to PASS an ISO 9000 audit.

Confidential

Electrical Design Engineer

Responsibilities:

  • Maintained a single digit DPPM by determining the root cause of hardware failures for high volume drive programs.
  • Utilized SATA/SAS bus analyzers in conjunction with ARM emulators to troubleshoot issues found by validation teams to ensure drive program pass customer qualifications.
  • Wrote ARM emulator scripts that took snapshots of controller setting and collected firmware information to perform failure analysis.
  • Participated in schematic reviews ensuring memory devices and oscillators were integrated correctly to prevent future hardware changes.
  • Collaborated with firmware teams to utilize new hardware component features.
  • Established memory device failure analysis procedures to be utilized by engineers in Malaysia and Thailand to reduce dependency on engineers in the United States and increased the technical knowledge of our peers in Asia.
  • Created qualification plans for memory devices that used a MATLAB based compliance suite on the oscilloscope to automate data acquisition that ensured analog signals compliance. This automation transitioned the company from having a single memory device supplier per drive program to a minimum of five memory device suppliers per drive program which allowed for a more competitive purchasing strategy. Memory devices included NOR/NAND flash and DDR1/2/3 DRAM.

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