SUMMARY:

• Experienced and talented IT Engineer with a proven IT infrastructure background. Business leader and team player with an excellent work ethic, consensus builder with confident and influencing communication skills, will communicate effectively at all layers of the organization.
• Over 15 years of experience of IT Infrastructure design, management and support.

SKILL:

• Active Directory (GPO
• DNS
• DHCP
• OU
• Sites and Services
• Users
• Groups) - Identity Management (Active Directory
• ADFS
• LDAP
• NetIQ
• MIM) - Scripting (PowerShell
• VBscript
• SQL/PL SQL) -IT Infrastructure automation (PowerShell
• Chef
• Puppet) - Cloud Integration(Azure
• AWS
• Chef) - Storage (EMC
• EqualLogic
• NetApp) - Symantec (Servers and end point protection backups) - Messaging and collaboration (Office 365
• Exchange 2016
• 2013
• 2010
• 2007
• 2003
• SharePoint) - OS (Windows 2012/2008/2003
• Windows 10
• 8
• 7
• RedHat
• Suse
• Mandrake
• MAC) - Virtualization (VMware Hyper-V) - Middleware support (WebLogic
• JBoss
• SAP
• PeopleSoft) - Application Integration - Citrix - Networking (IP switching/routing
• Cisco
• Juniper
• WatchGuard
• Checkpoint) - Leadership and communication - IT Service Management - Project management - Security/Cybersecurity (policies procedures
• SSL
• RSA
• PKI encryption).

PROFESSIONAL EXPERIENCE:

Confidential, North Haven, CT

Identity Management Engineers

Responsibilities:

• Supported Identity Management security operations for access, authentication and authorization.
• Supported the migration from Microsoft Forefront Identity Manager to SailPoint Identity IQ.
• Work with various teams supporting security operations activities involving identity provisioning, audit and certification.

Senior Active Directory Administrator

Responsibilities:

• Implemented a global Active Directory support framework and deployed an ITIL based change management process.
• Delivered IT Strategic support for the global identity management framework for cloud services running Office 365 and non-cloud services, applications, users, servers, workstations and devices.
• Provided leadership, roadmap and goals for the global Active Directory Infrastructure.
• Provided support to Active Directory related applications and technologies including Exchanges, WebLogic, LAN/WAN devices, web proxy devices and security devices.
• Managed a Global Active Directory with 200+ domain controllers in every continent and more than 5000 objects.
• Providing strategic and operational guidance for the global Active Directory Infrastructure.
• Supported the global Active Directory Infrastructure including DNS, DHCP and group policies.

Senior Infrastructure Lead

Responsibilities:

• Drove and implemented the global Active Directory operations framework and initiated and implemented the ITIL based change management model.
• Supported the organization data center including UCS, EMC storage, Fibre Channel connections, VMware.
• Participated in the data center relocation and provided support for shutting down activating devices, servers and applications.
• Conducted data center disaster recovery testing at the mirror data center site at IBM in upstate New York.
• Fully accountable for both tactical and strategic support for the Microsoft Windows Active Directory. Tactical accountabilities include the successful day-to-day support, administration, maintenance and enhancements of systems meeting or exceeding Service Level Standards.
• Supported all parts the Active Directory infrastructure including group policies, sites and services, login scripts, OU, users and groups, DNS and DHCP.
• Managing a Global Active Directory with trusted domain with 9 domain controllers in every continent, 5000 users, 1000 servers and 10,000 workstations.
• Managed IT Services provider deliverables and SLAs and managed expectations and results to management satisfaction.

Senior Network Engineer

Responsibilities:

• Acted as a change agent and deployed new IT solutions in storage, messaging, networking and remote access.
• Managed a team of five IT support personnel including two engineers and three helpdesk staff support the organization IT infrastructure.
• Managed the IT Global Infrastructure including Windows Servers 2003/2008, Exchange 2007, Office XP 2007/2010 and Windows XP.
• Worked successfully with the new IT services provider and implemented a framework for managing IT as a service.
• Supported the Active Directory, Cisco switches, IDS/IDP solutions, Firewalls, Exchange 2007, Symantec for Security and backup, Dell EqualLogic storage and third party middleware applications.

Enterprise Infrastructure Engineer

Responsibilities:

• Acted as a change agent influencing management, received approval and implemented Servers virtualization solutions using VMWARE and documentation and collaboration platform using Microsoft SharePoint.
• Supported the Active Directory environment including DNS, DHCP, group policies, sites and services, users and groups management.
• Managed the Global Windows Server 2003/2008 Active Directory infrastructure and Exchange messaging.
• Provided third level support for complex applications using Active Directory, Oracle database and Red Hat based applications.
• Successfully managed and supported IT Projects leveraging Active Directory, EMC storage, open source and Oracle based middleware applications.

System Engineer

Responsibilities:

• Consulted with banks and credits union, providing strategic support for Microsoft and Oracle solutions to enable a seamless integration between financial institutions IT solutions.
• Supported IT Infrastructures of Financial clients in the New England region including banks and credit unions.

Confidential, Needham, MA

System Administrator

Responsibilities:

• Managed IT system at Needham, MA and Providence, RI administering Windows Server 2003 based network.
• Provided network and desktop support (Windows 7, XP and Windows 2000) and VOIP support. Supported Cisco based infrastructure for voice and data.
• Provided third level support to executives successfully managing expectations and delivering results to their satisfaction.