SUMMARY:

An adept Virtualization Consultant with over 18 years’ experience in the Information Technology industry. A specialist in the design, integration and implementation of complex virtual environments with 8 years in - depth experience with Citrix & VMware virtualization technologies. Strong leadership and Project Management skills ensure the on time completion of projects within the allocated budget. Exceptional communication skills including the ability to easily make sense of complex issues. Skilled in the preparation and delivery of project documentation in highly professional formats.

TECHNICAL SKILLS:

• Microsoft Server NT 3. 51-201 2
• Microsoft Exchange server 5.5, 2000, 2003, 2007, 2010, 2013
• Microsoft Office 365 Including Skype Communication Suite for Business
• Microsoft SQL 2000-201 4
• Microsoft Office 97-201 6
• VMware, ESX/ESXi 3.0 through 6.2
• VMWare Horizon View 6/7
• Citrix XenApp 4.5, 5, 6.5, XenDesktop 5, 6.5
• Cisco ASA and PIX firewalls, SonicWall, Juniper, Palo Alto
• San Support - Dell Compellent, MD Series, EMC Vmax, VNXE, NetApp C-Mode, 7-Mode
• Redhat Linux 6/7, init.d and systemctl console experience, Basic and advanced administration.
• Powershell 1.0, 2.0, 3.0, 4.0 and Linux Scripting
• AWS - Amazon Web Services, Google Web Services, Salesforce.com
• AWS - Working Knowledge of IaaS, PaaS, SaaS Concepts
• AWS - EC2, S3, RDS, Autoscaling, Development Operations
• Symantec Backup Exec, Acronis, Backup Assist, Veeam One, Vizioncore, Commvault
• Symantec Antivirus, Trend Micro Antivirus, Vipre Enterprise, Sophos Enterprise. Mcaffee Move

PROFESSIONAL EXPERIENCE:

Exchange Enterprise Architect (Consultant)

Confidential

Responsibilities:

• Powershell Scripting and Report Generation of Public Folder PrimarySMTPAddresses and Alias for Confidential
• Evaluated and Remediated 16,894 Unique SMTP Addresses (Both Internal and External Facing) as well as Confidential .
• Worked with Individual Departments for Maricopa County to Remediate Broken Public Folder Structures on an Exchange 2007 to Exchange 2013 Migration
• Collaborated with additional Solution Architect to Develop Core Standards for Public Folder Naming Standards and disseminated information to Maricopa County Leadership Council
• Automated Cleanup of SMTP Addresses and Alias Names, Manual Input for Those that could not be remediated via script
• Mentored Junior Engineers on Reporting Practices to ensure timely delivery of reporting to Leadership Council

VMWare Architect /Citrix Architect (Consultant)

Confidential

Responsibilities:

• Responsible for Consolidation and Re-architecture of VMWare ESXi 6.0 Environment
• Evaluated 102 Server Environment with Enterprise Plus and assisted with upgrade from ESXi 5.5 to ESXi6, redeployed Single Sign On, Platform Services Controller, vCenter, at IO DataCenter
• Implemented VMWare Update Manager and established Quarterly Baseline Scanning and Updates to ensure proper Host Patch Management Lifecycle.
• Implemented Backup Solution for Pre-Production Environment utilizing VMWare VDP for approximately 350 Virtual Machines over 6 Backup Appliances.
• Implemented Site Recovery Manager 6.0 Solution for Host Site and DR utilizing vReplication Appliances for Approximately 3500 virtual machines in Pre-Production & Production. Setup All Associated Mappings for Network, Folders, Resource, Storage Policies, PlaceHolders, and SRM Specific Permissions.
• Lead Architect Responsible for Project Documentation Verification for Client working in conjunction with Confidential Architects to ensure accurate Migration Strategies.
• Worked with SAN Engineer onsite to determine storage policies and deployed resource and storage policies within vCenter to standardize new site for virtual machines going forward.
• Cleanup of Documentation on site environments, cleaned up folder groups and reduced offline virtual machine counts, templates, and worked with VMWare Business Critical Support to resolve long standing issues with reliability of environment and existing bug tracks. Created Run Book documentation to facilitate hand off to DES staff onsite.
• Served As Lead Migration Engineer Overseeing 2 Junior Engineers in Migration Efforts related to moving primary site to DR site, and then redesignating primary site as DR (To be determined)

VMWare Architect (Contractor)

Confidential

Responsibilities:

• Responsible for Consolidation and Re-architecture of VMWare ESX 5.5 Environment
• Evaluated 46 Server Environment with Standard Licensing and Standard Port Groups
• Negotiated License Upgrade to Enterprise Plus, Performed Audit of Existing Environment, Identified Areas of License Duplication and or Deficiency and handled procurement of proper licensing for hosts.
• Updated 46 Hosts to VMWare ESXi 6 from ESXi 4, 4.1, 5, 5.1, & 5.5, implemented quarterly patching and updating of hosts to mitigate risks.
• Converted Standard Port Groups to Distributed Switching within VMWare, Streamlined VLAN Assignment to all servers and Created vMotion VMKernals to facilitate Migration paths between hosts within site clusters.
• Architected at a Senior Level a series of site refreshes which included New Hardware (Dell R630 & Dell R730) Servers (46 Total), EMC VNXE 3200 SAN's (23 Total), Cisco 3750X Series Switches (23), Dell R410 Server (New VCenter and VCOPS) - 1.8 Million Dollar Effort over 5 year span of operation.
• Deployed New Architecture at Sites, Configured SAN and Server Equipment, Refreshed Virtual Machine Guests from Server 2008 to Server 2012 R2 (DC, DFS FS, Terminal Servers with RDCB, Print)
• Performed Site Cleanup, Installed Security Camera System at Each Server Room, providing 24/7 remote monitoring of Video, implemented standards and controls for each site to provide consistency of Security and Control
• Architected Exchange 2013 Environment (8 Mailbox Servers Spread Across 2 Sites in Active/Active Mode) - Existing Environment Exchange 2010, Exchange 2013 3 node ineffective and over-provisioned cluster, 1750 mailboxes, 20TB.

VMWare Architect (Contractor)

Confidential

Responsibilities:

• Responsible for Consolidation and Re-architecture of VMWare ESX 5.1 Environment
• Evaluated 54 Server Environment with Standard Licensing and Standard Port Groups
• Negotiated License Upgrade to Enterprise Plus, Consolidated 132 Licenses down to 54 Saving Company approximately $400,000 over a 5 year period plus negotiated for free VCP Training for existing staff plus certification costs.
• Implemented VCenter Operations Manager and Configured Performance Metrics for better evaluation of growth in environment and health monitoring of entire VMWare Infrastructure
• Updated 54 Hosts to VMWare ESXi 5.1.0 U2a from 5.1.0 base, implemented quarterly patching and updating of hosts to mitigate risks.
• Created New LUN Deployment Guide for VMWare Environment switching from individual LUN mappings to Cluster Mappings and Consolidated Bloated LUNS to actual used saving approximately 29 Terabytes over two Compellent SAN Controllers
• Converted Standard Port Groups to Distributed Switching within VMWare, Streamlined VLAN Assignment to all servers and Created vMotion VMKernals to facilitate Migration paths between hosts within site clusters.
• Pushed out Firmware and BIOS updates to HP DL360, DL370, DL380p HP servers and installed HP Operations Manager Suite to better manage HP Hardware within all sites.
• Pushed out Updates to Cisco UCS Blade Chassis and Refined Blade Templates to include additional Network Interface Cards for Cisco UCS Blades at ATT Datacenter

Senior Systems Administrator (Contractor)

Confidential

Responsibilities:

• Lead Engineer assigned to SQL Infrastructure Enhancement Project - Responsible for developing processes to virtualize or migrate instances with existing heavy use physical SQL Servers (Stand alone, Mirrored, Clustered) to specialized environment built and deployed for High Availability/High Resource Requirement virtual servers. This included either a forklift operation (Like to Like) Instance Migrations utilizing SQL DNS Aliasing and Service Account reconfiguration to migrate the effected databases to their own dedicated virtual instance or p2v the physical host to the new Vblock to provide relief to the application owners. Was responsible also to update and distribute the documentation to the application owners regarding the new layout.
• Participated and was trained in Change Management Control whereas Service Now was utilized to control changes within the environment as tasked as part of my role as a Senior System Administrator. Attended Several Change Control Board advisory meetings and directly participated in providing documentation on requested changes to the Executive Team. Also utilized Incident Management systems to participate in Critical Business Outage efforts.
• Organized and Lead Several “Lunch and Learns” cross-training engineers with the Server Services team training them on a variety of documentation methods (Visio, Excel, PowerPoint) as well as provided training to team members to enhance their skill sets on how to properly Virtualize Physical Servers, issues encountered with legacy environments and how to overcome them, and adherence to standards set forth by the Virtualization Team.
• Served as Main Engineer Assigned to PBX Phase 2 Telecom Project, - Designed and Built out Virtual Servers for VOIP Deployment to Confidential assisting with the deployment of 2 physical EMC hosts, 1 SQL Enterprise Server, 1 AES Server and 1 WebLM component licensing server - Provided documentation as requested and attended several planning meetings mapping out the scope of the deployment project.

Virtualization Systems Administrator (Contractor)

Confidential, Tempe, AZ

Responsibilities:

• Lead Team Migration Efforts of VMware 4.0 to 5.1 Migration, Was responsible for design, build, and implementation of Enterprise Upgrade to VMware ESX 5.1. Implemented Project plan, design documentation, and streamlined licensing process bringing environment to 9 ESX Physical Hosts both in Tempe and DR Site in Tucson
• Principle engineer responsible for support of C7000 and C3000 HP Blade Chassis with G6 and G7 Blades. While here I was responsible for the upkeep and maintenance of each chassis including their supplemental configurations. Moved C3000 HP Blade Chassis from Cox DR Site to Tucson Corporate Headquarters in Preparation for VMware Upgrade and Migration.
• Principle engineer responsible for support and installation of Citrix Xenapp 6.5 site. Provided documentation and support for migration efforts from Xenapp 4.5 and Xenapp 6 to Xenapp 6.5. Installed new Xenapp 6.5 Application farm, Web Gateway, Single Sign On Interface, configured integration with Active Directory, Internal and External Sites, and branded with Sundt Corporate Images. Supported Migration Efforts of Multiple Applications from Old Farm to New.
• Primary Support Contact for Prolog Administration. Provided L5 Support for Migration from Prolog 9.0 to 9.6. Built 7 Application Servers, Migrated Data from SQL 2005 to SQL 2008 Enterprise. Provided Detailed Visio Drawings and Application Data notes and On-going technical support for 1000+ Daily Users.
• Responsible for creating run books on Standard Operating Procedures for application platforms encompassing several application platforms and becoming the Subject Matter Expert on client environments as well as creating supporting documentation for law firms, medical firms, and highly complex engineering departments. Obtained several industry relevant certifications such as Citrix Certified Enterprise Engineer, MCSE Server 2012, Security+
• Supported large size client of about 2000 end users

Senior Solutions Expert

Confidential, Phoenix, AZ

Responsibilities:

• Responsible for Primary Support of Clients serving as Escalation path for Level 1 and Level 3 Field Engineers Managed Services environment.
• Responsible for providing design solutions that implement best practices and compliancy towards ITIL, ISO, and HIPPA certifications
• Responsible for Weekly Dispatch of Priority tickets within Autotask ticketing system, and providing a high level of support for engineers in the field.
• Responsible for creating run books on Standard Operating Procedures for application platforms encompassing several application platforms and becoming the Subject Matter Expert on client environments as well as creating supporting documentation for law firms, medical firms, and highly complex engineering departments.
• Supported Various medium to large size clients ranging from 100-500 0 users

Lead Field Engineer

Confidential, Glendale, AZ

Responsibilities:

• Responsible for Planning, Structuring, and Implementation of all Projects within Scope of Raid Computing Clients
• Responsible for providing Risk Analysis of Client Networks and Properly planning Disaster Recovery Models that included Backup Policies, Managed Services, and Technology Improvements to more than 50 Small to Medium Size Business Models
• Oversaw, Planned, and implemented multiple VMware Environments in several different organizations requiring complex environments with strict regulations and policies
• Highest level support of Windows server infrastructure consisting of Windows Server 2003, 2008, and Exchange 2000, 2003, 2007, and 2010. VMware 3.5, 4, 4.1, Advanced VMware tools, Vcenter, Veeam and Vizioncore Applications, Managed Engine Services, Logmein Central, Logmein Backup, and Logmein Hamachi
• Managed Multiple Site to Site Connections for Large Medical Clients including configuration and support of Sage Intergy, Firewall Configurations, and High level compliance of HIPPA Regulations.
• Supported Various medium to large size clients ranging from 10-100 0 users

Systems Administrator

Confidential, Scottsdale, AZ

Responsibilities:

• Managed the network infrastructure, consisting primarily of HP managed switches, Sonicwall routers, four Dell Servers including onsite SAN and offsite backup solution.
• Highest support for Windows server infrastructure, including MS Exchange and MS SQL servers, VMware ESXi 5, Blackberry Enterprise, SpectorSoft 360, and Smartplus. Upgraded Active Directory from 2000 to SBS 2003 and again from SBS 2003 to 200 8 as well as Migrated Mail from 2000 to 200 3 and again from 2003 to 201 0.
• Performed additional duties in the manager capacity for over 5 years, including reporting to upper management, creating budgets, justifying expenditures and supervising personnel. Met with key vendors and managed yearly contracts. Responsible for overseeing all IT functions for organization. Insured that IT policies were complied with and updated regularly.
• Upgraded Exchange 2000 to 200 3. Recovered a botched migration from a previous IT company and properly migrated to Exchange 2003. Performed a SBS 2003 to Exchange 2010 Migration in July of 2011 expanding away from a Small Business Server to a more robust 2008 Environment. Migrated 30 users to a new Active Directory and Exchange environment for improved support of their PC and Mac environment.
• Virtualized the majority of the Windows infrastructure to increase ROI. Utilized VMware ESX 3.5 to 5.0. Designed layout for optimal performance and for disaster recovery. Virtualized servers in existing environment to decrease the amount of physical servers needed.
• Proactively monitored systems using Logmein Central checking server uptime and network connectivity. Reviewed daily logs for uptime and Sonicwall configuration changes using Managed Engine Desktop Central.
• Changed VPN from legacy RRAS configuration to Sonicwall firewall.
• Documented all new server and network hardware systems and maintain network diagrams. Created policies for network management.
• Used Logmein Central to remotely manage data center.
• Developed DR plans for network infrastructure and Windows/VMware servers.
• Created global backup system that covered the onsite operations and offsite using Iomega NAS Devices, Backup Assist, and Rsync Technologies.
• Supported client size of 25 users

Lead Desktop Engineer

Confidential, Mesa, AZ

Responsibilities:

• Responsible for all Windows servers, including e-mail and database servers.
• Oversaw the network infrastructure, consisting mainly of Cisco switches and routers.
• Managed staff of 15, covering end-user support, network and telecom administration
• Provided monthly status reports to upper management regarding network, telecom and end-user support areas.
• Assisted with yearly budgets for network, telecom and end-user support.
• Lead migration from Windows 2000 to Windows XP for 20,000+ Systems.
• Audited perimeter systems and network infrastructure for security issues.
• Migrated the company from a Windows 2000 domain to a Windows 2003 domain.
• Firewall administrator for over 350 A&T sites over Wide Area Network
• System Administrator and Central Ticket Authority for Remedy Ticketing System
• Supported large size client end users up to 25,000 users