SUMMARY:

• Seeking to obtain a challenging position for implementation, support and testing of IP networks.
• In depth knowledge of networking
• Good communication and presentation skills
• Good analytical abilities
• Confident
• Patient and polite
• Adaptive to changes in work environment
• Proficient in TCP/IP configuration, addressing scheme and management
• Possess strong technical, and organizational skills
• Provide technical support that is easily understood by the user, practical and responsive to customer needs
• Well - developed analytical, troubleshooting and problem-solving skills
• A team player possessing strong technical skills as well as extensive process implementation and operational abilities

TECHNICAL SKILLS:

• Cisco Routers (7200, 3800,3900,2600,2800).
• Cisco Switches(2900,3700,3500, 4500,6500,)
• Cisco Nexus Switches(9000,7000,5000,2000)
• ASA 5520,5550,5585
• Routing Protocols ( OSPF, RIP, EIGRP,BGP )
• Routed Protocol (TCP/IP)
• WAN technologies - MPLS, PPP, DS1, DS3, T1 /T3
• Security: ACL, NAT, VPN, IPSec Tunnel, GRE Tunnel, Port Security, TACACS.
• Cisco AnyConnect
• DMVPN
• Port- channel, VLANS, VTP, STP, MST,RSTP, 802.1Q
• SubNetting
• NETFLOW
• NetScaler
• F5 Load balancer

PROFESSIONAL EXPERIENCE:

Senior Network Engineer

Confidential

Responsibilities:

• Responsibilities include implementation and maintenance of the various networking gear for the Confidential .
• In collaboration with members of the: Architecture, Engineering, Security, IT Development and Application Support teams, implementing the practical solutions to maintain the internal and external network infrastructure.
• On-going management of the life-cycle of the network hardware and software, and upgrades
• Troubleshooting incidents, analyzing problems, and monitoring for potential network security events.
• Monitoring IT network infrastructure events including review of logs and custom reports from core switches, firewalls, routers, remote/distribution switches, UPS's, wireless controllers and AP's, load balancers, and other network devices for availability and compliance.
• Participate in life-cycle management of the networking gear, and in the continuous equipment replacement cycle activities.
• Manage inventory (routers, switches, firewalls, wireless controllers, access points, VoIP servers, and load balancers, and alike): receive ordered gear, configure it, confirm operation of new gear, and satisfaction of the end-user community, prepare gear for proper return &/or disposal.
• Manage the network devices’ updates and backup.
• Identify bugs and deficiency in networking hardware and software, come up with remediation plan(s), and successfully implement remedies to the network.
• Work with project teams to implement network connectivity solutions.
• Configuring/updating Cisco routers, switches and firewalls per requirement
• Provide support for network connectivity or related network issues for the remote sites
• Plan and monitor the installation of new network drop
• Configure/update rules on ASAs per customer requirement
• Troubleshoot, diagnose and resolve network problems. Research, analyze and recommend the implementation of software or hardware changes to rectify any network deficiencies or to enhance network performance
• Develop test plan for upgrades for ASA, Netscaler Loadbalancer etc
• Ensure that the planned testing activities are performed successfully and technical criteria are met
• Maintain/Implement the DNS server on Netscaler Loadbalancer
• Assess network performance to ensure that it meets the present and future needs of the business. Provide network planning recommendations to management
• Evaluate services provided by vendors and recommend changes
• Educate junior IT staff on IT infrastructure network best practices.
• Keep document current and pertinent.

Implementation Engineer

Confidential, RTP, NC

Responsibilities:

• Lead role in deployment of SSA network and verifying all applications on new network
• Lead the Installation, Implementation and MACs
• Responsible for monitoring and troubleshooting the SSA network
• Planned and managed IP addressing allocation
• Ensured the continuous availability of all data network services and uptime of all field offices.
• Created and updated tickets in the Remedy system to track network issues
• Performed troubleshooting on Juniper and Alcatel 7750 Provider Edge routers and Cisco 3825 Routers & 3925 routers at customer end
• Deployed and troubleshot networks using dynamic routing protocol (EIGRP, OSPF and BGP).
• Configured Cisco 3925 routers and troubleshot Routing issues.
• Worked with the Local Exchange Carrier and co ordinate Vendor-meets as required
• Upgraded the IOS and performed all verification after upgrade to make sure network is running smooth
• Worked on HP Network Automation tool to load the configuration, save the implementation captures
• Performed installation, maintenance and troubleshooting of Uplogix 5000 modem
• Updated customer tickets in timely manner using Caprs ticketing system
• Proactively monitored T1,DS3,Ethernet circuits using Smarts
• Developed and documented network diagrams and procedures
• Opened trouble tickets related to hardware and processing RMAs with Cisco
• Worked with Cisco TAC on escalated issues.

Network Associate (Consultant)

Confidential, RTP, NC

Responsibilities:

• Part of a dynamic 24*7 working environment.
• Worked in the CALO lab responding to network service requests based on internal queuing system.
• Worked to troubleshoot and resolve internal lab network issues at Layer 1 and Layer 2.
• Worked on establishing Layer 3 connectivity and Routing among lab devices.
• Interacted with Cisco engineers to ensure completion and closure of service requests.
• Loading the license for switch stacking and ensure the IOS release and license match for stacking.
• Install supervisor engines and line cards on 6500,4500,7600 chassis.
• Configured the VDCs,FEX and vPCs on Nexus 7K,5K and 2K.
• Load software images on FWSM & ACE module
• Upgrade /downgrade of IOS releases appropriate for the network device.
• Password recovery on 6500,4500,7600,3900 cisco devices
• Inventory of new devices by scanning, labeling and power/console mapping
• Recovering the devices from rommon
• Cable management
• Configure the management VRF for connectivity to TFTP server on ASR's
• Worked on different platform like ASR 5k,ASR 1k,GSR12k,Nexus
• Familiar with test equipment from IXIA and Spirent.
• Rack, Stack and Cabling

Network Associate

Confidential, Morrisville, NC

Responsibilities:

• Responsible for support and implementation of customers’ network infrastructure
• Upgraded Cisco Routers, Switches IOS using TFTP and FTP
• Configured Cisco Routers (3900,3800,2800,2600) using RIP, IGRP, OSPF, EIGRP
• Configured Cisco Switches (3700,3500)
• Added IP phone for new users in Cisco Call Manager
• Helped troubleshoot remote and local users to fix software problems
• Opened trouble tickets/SR upon discovery of defects and followed up with Cisco TAC team.
• Worked with the team to determine whether to continue with the upgrade or revert the IOS router release upon discovery of high impact defects.
• Studied the release notes to evaluate the impact of defects and bug fixes on the test plans.
• Worked with software engineers to verify bug fixes.