SUMMARY:

• A Network Engineer specializing in Routing and Switching with over 17+ years of experience in design, installation, configuration, administration and troubleshooting of LAN/WAN infrastructure and security using Cisco Routers/Switches/Cisco PIX/ASA, Checkpoint Firewall.
• A Skilled Project Manager with proven ability to lead and motivate teams to maximize productivity.
• Over 5+ years working directly in Service Provider Network Support environments with a strong understanding of the importance of service level agreements (SLA)’s being met.

TECHNICAL SKILLS:

Routers: (Cisco 7200, 3800, 3600, 2800, 2600, 2500; Linux - based Route Servers, Nortel 4526; Juniper M40

Routing Protocols: (BGP, OSPF, EIGRP, IGRP, RIP), Routed Protocol (TCP/IP, IPX/SPX)

Switches: (Cisco 7600, 6500, 5000, 3750,3500, 2960); Cascade CBX-500; Brocade Foundry (BigIron, FastIron), Ciena(3920, 3940), H3C (5500, 7502, 7506, 7510;

Switching Technologies: VLANs, VLAN Trunking, VTP, Spanning Tree

Security: Cisco Pix/ASA Firewalls (525, 520, 515, 506, 5500), Juniper SRX5600, VPN Concentrator 3000 series, Cisco IOS Firewall feature set (IOS 12.X); Checkpoint Firewalls, Packet Filter Firewall, PFSense Firewall, AAA Configuration, NAT Configuration, Traffic filtering using Standard and Extendedaccess-lists, Distribute-Lists, Route Maps, VPN Configuration, IPSec Tunnel Configuration, Installing Patches and Virus Signatures, Switchport Port Security, WEP Configuration

L2 Transport: OC-48, OC-12, OC-3, DS3, T-1, and ISDN PRIs and BRIs, Frame Relay, Ethernet (Gigabit Ethernet, Fast Ethernet), MPLS, DTM

Optical Transport Devices: Sycamore SN9K, Ciena 4200, Ekinops 360, Nevion Ventura, Canoga Perkins

Video Equipment: Harris (Selenio, NetPlus, NetVX, Panacea, Platinum, 7800), Nimbra, Artel DL4000 Media Converter, Tandberg (6120, 1260), Adtec Encoders, Evertz 7800, various other video routers encoders, decoders, and muxes

Voice: Gateway Configuration including Voice Port, Translation Profile and Dial Peer Configuration

QoS: FIFO, Weighted Fair Queuing, Priority Queuing, Custom Queuing, RSVP, RED, CAR.

Network Management/Monitoring: SNMP Configuration, HP Openview Server, Netcool, MRTG, Cacti, WhatsUpGold

Wireless: Cisco Aeronet 1040 Access Point Installation 802.11A/B Configuration

Troubleshooting: Ping, Traceroute, Debug & Log, Show Commands,T-BERD, Spectrum Analyzers, NetFlow Bandwidth Analzer, Wireshark, Looking GlassesImplementation of HSRP, DHCP, BIND DNS, FTP, TFTP, NAT,IPv6

Satellite: DVB, Comtech, iDirect, Gilat BAS, C Band and Ku Band Troubleshooting

EXPERIENCE:

Confidential, Herndon, VA

Senior Network Engineer

Responsibilities:

• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Provide oversight and guidance for upgrades and integration of data communication services concerning data transport, IT system management, security management, availability solutions, monitoring, and security appliances.
• Monitored the network components to ensure services are operational and secure.
• Provide ongoing technical design and operational infrastructure support
• Analyze, provide recommendation, and resolve complex network and network security issues.
• Diagnose, Troubleshoot, and Resolve problems with Cisco, and Juniper Routers and Switches
• Analyze and Prepare network and firewall requirements for all systems within the Telecommunications Gateway

Network Engineer

Responsibilities:

• Designed, Installed, and Configured OSPF telemetry network to support network of over 200 nodes. This reduced loss of network visibility from over 2 hours, to 5 seconds.
• Built, configured, and managed Dual PFSense firewalls, creating a barrier between customer and corporate network
• Performed in-lab testing, of new network equipment, created documentation, and trained other engineers and technicians on use of equipment.
• Performed bug testing and documentation, as well as equipment certification on network and video equipment

IP/VoIP Provisioning Engineer

Responsibilities:

• Initiated, implemented, and successfully completed project to audit and SWIP IP Database consisting of over 1000 subnets registered between ARIN, RIPE, and APNIC. This project reduced customer downtime up to 15 minutes by providing support/engineering departments with a reliable tool for troubleshooting.
• Initiated, implemented, and successfully completed project to change port names on over 20 Network Routing/Switching devices to a more descriptive and standard naming convention. This project also resulted in the audit of DNS records, and SNMP-based MRTG usage graphs.
• Managed over 200 route objects registered with NTTCOM/VERIO and RIPE
• Developed standard operating procedures (SOP), provisioning tracking log, and graphic assisted training material for Provisioning Department which helped to reduce provisioning time for IP customers.
• Developed and Implemented a Service Layout Record (SLR) system to keep track of IP data customers using Wikipedia and Visio

Network Operations Center Engineer

Responsibilities:

• Worked on a team of 3 engineers to commission over 200 VSAT’s within 2 days to assist in Hurricane Katrina Disaster Recovery, which helped restore communications in New Orleans until Terrestrial Fiber could be repaired
• Considered IP and BGP Subject Matter Expert (SME) for Level 1 NOC, and acted as Escalation Liaison between Level 1 and Level 2 Support
• Initiated Project to audit Service Layout Records (SLR), and created folder file system to provide quicker access to SLR’s which resulted in a reduction in customer network downtime while troubleshooting.

Network Analyst

Responsibilities:

• Supervised 4 Network Engineers making up the Network Engineering Group, responsible for design, and implementation of new customer networks
• Provided Sales Engineering during sales presentations for high-revenue customers.

Provisioning Engineer

Responsibilities:

• Configured interfaces on Cisco routers for turn up and operation of circuits (Fractional T1 - Optic Carrier 12) on the Sprintlink Network;
• Assisted edge customers for the first time configuration of routers; Setup and maintained DNS Records;
• Configured BGP, Static, and Default routes for network backbone edge customers

Network Engineer

Responsibilities:

• Provided third-level telephone support for backbone edge customers;
• Troubleshoot TCP/IP and Frame Relay internet connectivity on the UUNET network; Troubleshoot circuits (T3’s, T1’s, and Fractional T1’s);
• Troubleshoot and configured Frame Relay, BGP, ISDN Backup, Static and Default Routes, and additional WAN protocols;
• Troubleshoot issues using Ping, Trace Route, Debug, BER Tests;
• Collected and documented customer resolutions and workarounds using the Remedy Database