SUMMARY:

• Mature background in network design, installation, configuration, maintenance, support, administration and monitoring of all aspects of IT devices and networks with emphasis on Cisco and Viptela SD WAN. Continuous professional development in technical knowledge, management technologies and customer satisfaction skills. Strong Network Management Skills. Excels under pressure, accustomed to working long hours in pursuit of company goals. Team Leader or Player as required.
• Most recently - Learning Python and SQL coding for network and data automation & administration.

PROFESSIONAL EXPERIENCE:

Senior Network Engineer

Confidential, Pittsburgh, PA

Responsibilities:

• Leading daylight SD WAN conversion project portion of a 8 person crew on 2800 branch Viptela over VMware and Cisco network, each site served by Private MPLS / Broadband / LTE.
• Guide direct and support multiple Field Engineers performing 30+ branch turn-ups per day.
• Protocols used on project: iBGP eBGP MLPPP PPP VRRP HSRP 802.11 SSH HTTPS
• Products used on project:: Riverbed SteelHead, Cisco Routers/Switches, Viptela Virtual Routers

Telecommunications / Network Specialist

Confidential, Tulsa, OK

Responsibilities:

• Installed wireless scada telemetry for remote gas well and processing sites throughout Ohio Valley Consisting of LTE, VSAT, Microwave, 900MHZ WLAN and Cisco Wireless AP’s with tunneled vlans to Tulsa Oklahoma for Pipeline Gas Control and network access and monitoring
• Performed network maintenance and upgrades on newly installed and existing offices and sites within Williams network.
• Remote site Cisco devices are powered by Propane Fuel Cell and solar arrays and deliver data from Valve control PLCs and Gas Meters back to Tulsa Central Control.

Senior Network Engineer

Confidential, Millburn, NJ

Responsibilities:

• Achieved 99.999 network availability as team lead and key point of contact for Fortune-500 inter exchange Carrier network consisting of ATM, IP, SONET, DSL, and Management Systems
• 24 x 7 availability, reliability and dependability in coverage; troubleshooting, advising and consulting with Carrier personnel on mission critical systems to achieve, then maintain virtual 100% uptime
• Executed the resolution of over 1000 trouble tickets over course of contract with zero relapses
• Performed Operating System upgrades on over 200 devices resulting in a solid stable network

Senior Network Engineer

Confidential, Robinson Township, PA

Responsibilities:

• Design, Configuration and Installation of cellular backhaul network on 258 3G and 4G cellular tower sites in the greater Pittsburgh area as well as Fujitsu Mux at Central Office in East Pittsburgh
• Managed Tier 1 Internet and long haul and local loop vendors to achieve 20% lower response times
• Handled troubleshooting of Cisco & Juniper network devices to maintain maximum network uptime
• Managed Nokia Siemens Networks, Juniper and Fujitsu relationships achieving 1 hour response times

Senior Network Engineer

Confidential, Robinson Township, PA

Responsibilities:

• Network design configuration and rollout for 535 site Cisco global converged MPLS network
• Established appropriate Bandwidth sizing, QOS, Switch /Router configuration to implement VOIP
• Resolved over 500 tickets on operational issue and anomalies affecting end-users around the globe
• Specified / ordered Cisco equipment; Configured /Shipped router/ switches; guided 300+ installations
• Provisioned network devices for VOIP, AS400, mainframe, Citrix, SAP, Oracle, AD, DNS, and DHCP.

Senior Network Engineer

Confidential, Robinson Township, PA

Responsibilities:

• Specify, install, upgrade, and configure Cisco switches, routers and firewalls for 45 Fortune 500 clients
• Interface with Mainframe, Wintel, and UNIX, server groups for network access and troubleshooting
• Maintain several hundred client data problems/changes using various monitoring tools
• Coverage of hundreds of 7 x 24 occurring customer outages and NOC alarms / move add changes
• Professional project management of staff, equipment specifications, timelines, maintenance/repairs

Senior Field Service Engineer

Confidential, Pittsburgh, PA

Responsibilities:

• Designed and installed 183 wide and local area networks with Cisco, Microsoft Servers & Clients
• Performed 24 by 7 technical customer support for ISP customers including site visit resolutions.

Senior Level 3 Technical Support Engineer

Confidential, Warrendale, PA

Responsibilities:

• Handled over 1000 technical support cases for Fortune 100 company local and wide area networks including design, diagnosis and resolution of challenges with global customers & multi- vendor equipment networks including Cisco, HP, Juniper, Redback, Microsoft, and Marconi devices
• Cases consisted of local and wide area networks including frame relay, dwdm, sonet, sdh, tdm, atm, mpls voice video and data over IP and ATM using COS & QOS, hub and spoke, mesh networks

Senior Field Service Engineer

Confidential, Naugatuck, CT

Responsibilities:

• Installed and maintained local and wide area networks, Time Division Multiplexing, ATM,
• Frame, meshed and point-to-point T-1 circuits as well as Network Operation Centers (NOCs) for several hundred clients such as Confidential.
• Contributed to customer base growth of 40% over four years due to strong customer support
• Requested by name in over 90% of area service calls placed by existing area Confidential customers
• Trained and supervised 3 Field Service Engineers for a seamless transition of service territory