SUMMARY:

• Experience in the operations, maintenance, and provisioning of LAN/WAN systems within the DoD, DoS, and DoJ.
• Experience in the protection of classified information and systems.
• Knowledge of network security protocols, policies, and procedures.

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential, Reston, VA

Responsibilities:

• Configures and implements network elements such as routers, switches and encryption devices.
• Provides remote deployment and support for onsite technicians during circuit installations and upgrades.
• Troubleshoots to resolve network deployment incidents and provides technical solutions to resolve network transition issues.
• Participates in various working groups to analyze existing transport architectures and provide engineering recommendations for network modernization and expansion projects.

Network Analyst

Confidential, Fairfax, VA

Responsibilities:

• Provided technical support and maintenance for a data and voice network comprised of Juniper and Cisco routers and switches (Juniper: M7i, MX480, J6350, J2320, CISCO: 2950, 3750, ASR 1002 - x, etc.)
• Monitored network for OSPF and BGP events utilizing management tools such as Tivoli Netcool.
• Documented and tracked network incidents using the Remedy Action Request System.
• Investigated and resolved network matters of significance, and initiated and directed service restoration process in accordance with established service agreements.
• Worked in conjunction with service providers to resolve failures, or to escalate network incidents as necessary to reduce downtime and maximize system availability.

Senior Telecommunications Analyst

Confidential, Falls Church, VA

Responsibilities:

• Prepared and managed project schedules and directed network installation site surveys.
• Directed preparation of engineering plans and site installation Technical Design Packages
• Estimated time and materials needed for completion of projects, and prioritized assignments to meet customer deadlines and requirements.
• Worked with vendors to provide timely and cost effective customer solutions.
• Coordinated allocation and shipment of equipment, and directed the field engineering team.
• Reviewed and submitted service orders, configuration documents, acceptance test reports, and other DISA network related documentation.

Confidential, Fort Belvoir, VA

Shift Operations Analyst

Responsibilities:

• Monitored Army Enterprise Infrastructure, tracked network events, received, evaluated and processed Network Operations (NETOPS) related inquiries, and provided ITIL compliant service support.
• Provided proactive identification and analysis of incidents, executed incident management through use of A-GNOSC Enterprise collaborative tools such as Formula, ArcSight, ARBOR, and NETCROP, and resolved events with established procedures and actions.
• Reviewed Army Theaters network event reports, trouble tickets, and NIPRNET/SIPRNET messages for reportable network events.
• Prepared network and security management reports encompassing technical, administrative, performance, contingency, crisis, security, and other issues affecting Army Enterprise-wide information operations.
• Briefed General Officers on NETOPS task orders, network bulletins, and scheduled service interruptions.

Sr. Network Data Communications Analyst

Confidential, Washington, DC

Responsibilities:

• Provided prompt and efficient problem resolution for all hardware and software elements of the data communications network and ensured network availability.
• Isolated and documented network problems using industry best practice standards and network management tools.
• Provided in-depth network infrastructure analysis, design and implementation.
• Researched and evaluated engineering proposals and identified and assessed operational integration risks.
• Coordinated and scheduled network-oriented projects and implemented customer requirements.

Junior Engineer

Confidential, Miami, Fl

Responsibilities:

• Worked as a technical lead in the TCF, providing technical support, and subject-matter expertise when installing, testing, and troubleshooting communications circuits in support of local and remote facilities.
• Responsible for handling and maintaining accountability for COMSEC material.
• Used AutoCAD to update drawings for feasibility studies and proposed moves.
• Performed audits of equipment configurations and maintained associated documentation.

Junior Systems Engineer

Confidential, Washington, DC

Responsibilities:

• Provisioned circuits in accordance with DISA Telecommunications Service Orders, or other regulatory guidance, and submitted applicable reports.
• Created and maintained system diagrams, using Visio 2000; maintained station logs, and recorded circuit outages using the Remedy Action Request System, and MS Office applications.
• Configured communications devices to include modems, multiplexers, and switches.
• Configured and maintained encryption devices to include the, KG-175, KG-75, KIV-7M, and safeguarded classified information.
• Performed proactive monitoring, fault isolation and analysis, and restoration of telecommunications circuits and network elements.