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Systems Analyst/director Of It Resume


  • 5 years experience designing, coding and supporting mission critical software applications in a manufacturing
  • environment.
  • Strong analytical skills, able to identify opportunities to improve the efficiency of business processes.
  • Excellent knowledge of object-oriented programming principles and methods.
  • Solid understanding of good database design principles, database administration and database performance tuning in
  • a highly transactional environment.
  • Highly skilled in writing and troubleshooting complex SQL queries and stored procedures.
  • Working knowledge of TCP/IP networks and Microsoft Active Directory.
  • Self-motivated with the ability to prioritize and meet deadlines.
  • US resident, no sponsorship required.


  • Programming Languages:VB.NET, Java, ActionScript3/Adobe Flex, Objective-C, PHP
  • Database:Microsoft SQL Server, MySQL, Microsoft Access
  • Reporting tools:Microsoft SSRS/Report Builder, Microsoft Access
  • Web Technologies:HTML, CSS, Drupal 6 CMS, Apache 2, Apache Solr
  • Version control:SVN, Mercurial
  • Operating systems:Windows Server 2003/2008, Windows XP/Vista/7,Mac OS X
  • EDI:850, 810, 816, 860, 856, 997, Gentran: Director, Gentran Integration Suite/AS2
  • ERP:Macola Progression


Systems Analyst/Director of IT – Confidential 2008 – Present

  • Lead the development of new software applications to support business growth objectives and improve process efficiency.
  • Replaced existing, out-of-the-box production management software on the production floor with a custom, in-house designed and developed software solution.
  • Designed database structure to store transaction data gathered from production stations using Microsoft SQL Server.
  • Developed stored procedures and queries to transform and import data from existing software on a nightly basis.
  • Designed and developed software for each station in the production process using VB.NET.
  • Implemented order prioritization system based on order due date, order attributes, inventory availability and shipping schedule to increase on time delivery of product from 75% to 98%.
  • Increased shop floor efficiency by up to 30%.
  • Implemented e-mail based automated order status query system for retail clients to reduce helpdesk calls by 90%.
  • Developed reports using Microsoft SSRS/Report Builder to provide production managers with unprecedented insight into every aspect of the manufacturing process.
  • Designed, coded and implemented production management software for Timeless Frames to replace existing paper-based system.
  • Designed database structure to store transaction data gathered from production stations using Microsoft SQL Server.
  • Designed and developed software for each station in the production process using VB.NET.
  • Eliminated all manual data input, reducing labor costs.
  • Designed, coded and implemented Timeless Expressions website to support the company objective of being able to sell product online.
  • Developed Timeless Expressions website using Drupal 6 CRM.
  • Developed online tools allowing customers to create custom frames, custom photo books, custom calendars and custom photo gifts online using Adobe Flex.
  • Developed backend photo processing software to convert customer orders into high quality, ready to print PDF files.
  • Integrated custom production management software data into existing Macola Progression ERP software for inventory tracking purposes.
  • Developed stored procedures and reports as needed to enhance existing Macola Progression ERP software functionality and support business growth.
  • Interacted with managers, production supervisors and end users to define, schedule and implement new features and reports as needed.
  • Served as primary point of contact for implementation of new and troubleshooting of existing EDI implementations using
  • Gentran Director and Sterling Integrator AS2.
  • Developed data transformation scripts and programs to ensure EDI compliance and compatibility with existing systems.
  • Created and maintained disaster recovery plan
  • Ensured 100% uptime of all critical IT systems and backup integrity.
  • Directed and manage work assignments and priorities for the IT team.
  • Responsible for managing IT vendor relationships and IT budget and purchases.

Systems administrator – Confidential 2007 – 2008

  • Implemented and maintained Active Directory forest and group policies.
  • Extended Ethernet lines as needed throughout facility to support addition of new stations and management users.
  • Configured and installed Windows-based workstations for production and management users.
  • Configured and maintained Cisco network infrastructure (VLANs, EIGRP, access lists)
  • Maintained accurate network documentation.
  • Monitored server health using Hyperic HQ and installed patches and software upgrades.
  • Performed after hours server maintenance on a monthly basis.
  • Maintained network security.


    • Confidential High School, – Assistant software developer.
    • Confidential University – Systems analyst (2 years).
    • Cisco CCNA

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