Lead Facilities Engineer Resume Kansas City, MO - Hire IT People

SUMMARY:

Certified engineer with over 10 years hands - on experience working in corporate network and I.T. related fields.
Versatile utility player with extensive field and data center experience ranging from customer support, to administration, to network, systems and DCIM controls engineering.

TECHNICAL SKILLS:

Cisco routers: 2431, 2901, 2911, 3925, 7200, 7600, ASR9001, ASR9006

Cisco switches: 2950, 2960, 3560, 3750, Nexus 7K, Nexus 5K, Nexus 2K FEX

DWDM Optical Transport: MRV-OD48

Security Appliances: (VPN configurations, policy implementation and maintenance) - Fortinet, Cisco ASA, SonicWall and Juniper

VOIP Systems: Edgewater, Broadsoft, Polycom, Cisco Call Manager, Allworx

Analog Systems: Cisco 8FXS/16FXS, 66/110 block punchdowns, fire alarms

Cabling: SMF and MMF, CAT3/5/6 - 568A/B termination, new cable runs/installation/MACs in branch office, NetPOP and data center environments, T1-T3 termination/demarcation/smartjacks

Network Topologies: T1/T3, Metro-E, Frame Relay, MPLS, SONET, Gigabit Ethernet, DSL, Broadband, Wireless, VOIP, SAN

Protocols: TCP/IP, OSPF, EIGRP, VRF, HSRP, GLBP, VRRP, CDP, PPP, PAP/CHAP, MPLS, NAT, ACL, IPSec, VTP, LACP, STP, SSH, Telnet, DHCP, SNMP, NTP, FTP, TFTP, HTTP, DNS, FCOE, ModBus, Bacnet, LON

PROFESSIONAL EXPERIENCE:

Lead Facilities Engineer

Confidential, Kansas City, MO

Responsibilities:

Create MOPs and configure/install/deploy aggregation-layer network equipment on the Cisco Nexus and IOS platforms, as well as troubleshooting of backbone devices
Install/provision managed customer cloud-based equipment, including Cisco UCS and EMC VNX
Multiple data center administration
2 years of experience working with network support, critical load-bearing electrical and HVAC equipment, along with other data center aspects, including physical access and site security (RS2, DSX, Avigilon, HID), as well as recognizing and meeting ISO audit standards from operational, administrative and security standpoints
Engineer, administer and troubleshoot all facilities monitoring and controls software for multiple DC locations. Created over $30,000 in extra yearly revenue for the company by recovering lost customer kW not correctly accounted for within DCIM software, as previously configured by engineers at Schneider Electric. Also created a marketable GUI power/environmentals monitoring package that Confidential is able to offer as an added billable monthly feature to collocated customers
Engineer all new customer and corporate power provisioning and build GUIs to provide histories and real-time power monitoring, alarming and environmental/HVAC statistics
Coordinate vendors for new facility build-outs, e.g. breaker/whip installation, Unistrut, cable tray, HVAC
Manage preventative maintenance of all critical load-bearing equipment- UPS, PDU, generator, HVAC/chiller, fire suppression

Technical Support Specialist

Confidential, Kansas City, MO

Responsibilities:

Resolve customer outages and service requests
Troubleshoot/configure customer switched LAN as well as routed network and voice circuits including T1/T3, Metro-E/Fiber, DSL, Frame Relay
Implement and update VPN and firewall configuration/policy- Fortinet, Cisco ASA, Sonicwall, Juniper, etc.
Data center operations/administrative documentation and policy, security and physical access control, collocated customer management, rack/stack, inventory and ordering for DC build-out and growth

Business Systems Technician

Confidential, Lenexa, KS

Responsibilities:

Base configuration programming of Cisco routers and switches
Installation, maintenance, and troubleshooting of circuits and customer premise equipment, including routers, switches, firewalls, VoIP and analog phone systems

Field Technician

Confidential, Kansas City, MO

Responsibilities:

Troubleshoot and repair PC’s and HDTV’s all makes and models
Malware removal and hardware swaps

Service Technician

Confidential, Satellite Beach, FL

Responsibilities:

Malware identification, removal, and prevention
PC software and hardware restoration, upgrading, and backups

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Lead Facilities Engineer Resume

Kansas City, MO

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