SUMMARY:

• Over 9 years of experience in Network and Telecom Technician.
• Expert level knowledge of deploying, Configuration and troubleshooting of Alcatel Lucent OXE 4400 PBX.
• Expert level knowledge of deploying and troubleshooting LAN, WAN, Ether - channel, IP Routing Protocols - (RIPV2, OSPF, EIGRP & BGP), NAT, VLAN, STP, VTP, HSRP & GLBP
• Extensive experience in layer-3 Routing and layer-2 Switching. Dealt with Cisco ISR routers and Cisco catalyst switches,
• Extensive experience in layer-3 Routing and layer-2 Switching. Dealt with Alcatel Lucent OA 700 Series Routers and Alcatel Lucent OS 6000 Series switches.
• Deployed site-to-site VPNs and GRE.
• Involved in troubleshooting network traffic and its diagnosis using tools like ping, traceroute and UNIX/LINUX operating system servers.
• Configuring VLANs/routing/NAT with the firewalls as per the design.
• Excellent working knowledge of TCP/IP protocol suite and OSI layers.
• In-depth knowledge and hands-on experience on IP Addressing, Sub netting, VLSM, Summarization and Ping Concepts
• Experience in maintaining stable STP topology using protocols such as Port fast, BPDU guard and root guard.
• Designed and deployed highly available LAN/WAN infrastructure.
• Proficient in Cisco IOS for configuration & troubleshooting with EIGRP and OSPF.
• In-depth Cisco technology experience/knowledge in design, implementation, administration and support
• Experience in configuration and extension of VLAN from one network segment to other segment between different vendor switches (Cisco).
• Efficient at use of Microsoft Office for technical documentation and presentation tools.
• Effective inter-personal skills, adaptive to any environment, keep abreast with the latest technologies and delivering solutions as an individual and as part of a team.
• Knowledge of or background in integrated online systems, LANs/WANs, telecommunications networks, and application software.
• Microsoft operating system and applications, including Active Directory management

TECHNICAL SKILLS:

Cisco & other vendor equipments: Cisco Routers (3940, 2500, 1800, 1700 series) & Cisco Catalyst switches (3750, 3500, 2900 series).

Circuit Switching Protocol: DSL, VDSL

Packet Switching Protocol: FRAME RELAY, ATM

Routing Protocols: RIP, RIP V2, EIGRP, OSPF, BGP

Switching Protocols: VTP, STP, RSTP, MSTP, VLANs, Ether Channel, LACP, PAgPLoad Balancing Protocols: HSRP, GLBP, VRRP

IP Services Management: NAT, DHCP

LAN technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, & 10 Gigabit Ethernet, Wi-FiInfrastructure services: DHCP, DNS, SMTP, FTP, TFTP

Administration& Troubleshooting: ICMP, PING and TRACEROUTE, SNMP and CISCO IOS software and configurations.

Operating System: Windows XP/7/8/Server 2008/Fedora/Sun Solaris

Documentation: MS Office/Excel/Access

PROFESSIONAL EXPERIENCE:

Confidential

Network Analyst

Responsibilities:

• Monitor and maintain routers, Cell Relays, WiMAX Radios, Switches, Multiplexers, Microwave radios, and other SONET network nodes.
• Absorb and retain Strong working knowledge to be able to support the maintenance of Ethernet Gig-Ethernet, T3, T1, STS, VT1, and DS0.
• Reading, execution and creation of comprehensive Engineering drawings and as-built. As well as reading and interpreting manufacturers manuals including schematics.
• Conduct network analysis, troubleshooting to isolate problems or improve network performance using network management tools: CTC, HP Openview, DPS Net Mediators, Alcatel 1353 Network Management, Net smart, RAMS Open Way Control, Pulse Net, and other tools as they become available to pro-actively troubleshoot and diagnose performance issues as well as outages
• Support, testing, and troubleshooting to technical client base.
• Effectively communicate problem resolutions to clients, team members, and support groups.
• Effectively perform scheduling and coordination of work activities, and dispatch field technicians, peers, carriers, and clients to complete installations and to resolve communications failures.
• Basic Networking fundamentals including: OSI model, TCP/IP, and Sub netting.
• Knowledge of basic Network troubleshooting skills including ARP, ping, trace route.
• Working knowledge and experience of the following: spanning tree, routing protocols (RIP, OSPF, EIGRP, and BGP)
• Configuration, troubleshooting of Cisco infrastructure including CISCO 3900 router(s), 6500 switches(s), 3600 switches(s) (, OSN 15454(s), and ML-1000 RPR Modules.

IT Technician

Responsibilities:

• Configured Routing protocols such as RIP, OSPF, BGP, EIGRP, static routing and policy based routing.
• Configuration ALU 6000 Series and Cisco Switches with various VLAN.
• Create and test Cisco and Alcatel lucent router and switching operations using OSPF routing protocol
• Configuration and troubleshooting link state protocols like OSPF in single area and multiple areas.
• Redesign of Internet connectivity infrastructure for meeting bandwidth requirements.
• Configured HSRP and VLAN trucking 802.1Q, VLAN Routing on Catalyst and Alcatel lucent switches.
• Configured VLANs with 802.1q tagging. Configured Trunk groups, ether channels, and Spanning tree for creating Access/distribution and core layer switching architecture.
• Configured BPDU Guard, port-fast, uplink fast and other spanning tree features.
• Configuration and troubleshooting of Cisco 2500, 2600, 3000 Series routers.
• Providing Technical Support and solutions for Network Problems.
• Implementing NAT solution's on wan applications.
• Planned, tested and evaluated various equipments, systems, IOSs and procedures for use within the Network / security infrastructure.
• Continually monitor, assess and improve network security, test and implement new security technologies.
• Worked on Cisco Routers, Switches.
• Designed ACLs, VLANs, troubleshooting IP addressing issues and taking back up of the configurations on switches and routers.
• Provided testing for network connectivity before and after install/upgrade
• Switching related tasks included implementing VLANS and configuring ISL trunk on Fast-Ethernet and Gigabit Ethernet channel between switches.
• Experience in Cisco switches and routers: Physical cabling, IP addressing
• Having Data Center Design Experience, installing and Configuring Network Devices in a Data Center including patching the cables in the Patch Panel. Design and implemented network infrastructure and configured the entire network Infrastructure devices including Network Printers and Register.
• Configuring Alcatel Lucent 4400 OXE PBX.
• Network Cabling, dressing, labeling and troubleshooting various network drops onsite.
• Cat 3/5/5e/6 (RJ-45/48,T1/E1,T2 and T3)and Coax Cabling installation and troubleshooting (Network closet design and installation including patch panels, wire management, floor mount and wall mount racks including 66 and 110 blocks).
• Install all network hardware and software and make needed upgrades and repairs.
• Maintain network and computer system security and ensure that all systems are operating correctly.
• Set up, maintain and deactivate users to the network and assign and update security permissions on the network and various software applications.
• Execute protocols for proper backups and archiving of data, databases, video and related files.
• Installation, Management and Configuration of Operating System (Windows XP/7/8/10/Server 2008).
• Hardware, software and technical support for Desktops and Laptops.

IT Technician

Responsibilities:

• Providing Technical Support and solutions for Network Problems.
• Worked on Cisco Routers, Switches
• Switching related tasks included implementing VLANS and configuring ISL trunk on Fast-Ethernet and Gigabit Ethernet channel between switches.
• Network Cabling, dressing, labeling and troubleshooting various network drops onsite.
• Cat 3/5/5e/6 (RJ-45/48,T1/E1,T2 and T3)and Coax Cabling installation and troubleshooting (Network closet design and installation including patch panels, wire management, floor mount and wall mount racks including 66 and 110 blocks).
• Execute protocols for proper backups and archiving of data, databases, video and related files.
• Installation, Management and Configuration of Operating System (Sun Solaris/Fedora/Windows XP/7/8/10/Server 2008).
• Hardware, software and technical support for Desktops and Laptops.