Cybersecurity Analyst Resume Silver Spring, MD - Hire IT People

SUMMARY:

Cybersecurity professional with SOC experience.
Three years of experience working in a 24x7x365 operating environment including weekends and holidays.
Experienced network monitor that is intuitive, insightful, and adept at Confidential .
Ability to respond to computer security events in a manner consistent with industry standards.
Looking for a position to utilize and expand my cyber skills.

TECHNICAL SKILLS:

McAfee SIEM, Splunk SIEM, Snort for Splunk, McAfee - ePolicy Orchestrator, RSA Security Analytics, VMware, Zenoss, Websense Triton, HP Service Manager, ServiceNow, Bugzilla, Remedy, Riskvision, NMAP, Wireshark, Nessus, MS Office Suite, Windows Server 2012, Red Hat Ent. Linux (RHEL), Kali, Java, HTML/CSS, Appscan

PROFESSIONAL EXPERIENCE:

Cybersecurity Analyst

Confidential, Silver Spring, MD

Responsibilities:

Monitor central computer network and respond with appropriate action to any attempted intrusion to ensure the network integrity. Investigate and report on any irregularities.
Conducted base level analysis to determine the legitimacy of files, domains, and emails using tools such as Wireshark and Splunk as well as online resources such as Virus Total, URLVoid, IPVoid, etc.
Performs network security monitoring and incident response for FDA organization, coordinates with other government agencies to record and report incidents.
Respond and analyze security events and incidents from SIEM, Firewall (FW), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Antivirus (AV), Network Access Control (NAC) and other client data sources.
Conduct network vulnerability assessments using tools to evaluate attack vectors, identify system vulnerabilities and develop remediation plans and security procedures.
Conduct system security assessments based on NIST 800-53 .
Identify network intrusions and vulnerabilities.
Investigate security events forwarded from CSIRC.

Mid-Level Service Desk Analyst

Confidential, Washington, DC

Responsibilities:

Provide IT support for software and hardware for 10,000+ DHS employees and contractors.
Troubleshoot LAN\WAN and VPN connectivity issues
Create and remove LAN accounts
Modify accounts in AD including group membership
Create email accounts for new users
Schedule, modify or cancel audio bridge requests
Initiate onboarding and off boarding requests
Utilize Remedy ticketing system to log, monitor and escalate incidents
Respond to email alerts from Splunk
Install software through SCCM on Windows 7 and 8 computers

Tier 1 Call Center Technician

Confidential, Silver Spring, MD

Responsibilities:

Remote onto to user’s machine to troubleshoot, install, and map printer or Network Drives.
Explain system hardware and software configuration, capabilities and functionality to customers.
Assist with troubleshooting and isolating problem sources in systems and application programs on laptops and desktop
Troubleshoot hardware, software, and FDA custom application issues for FDA users in office and remote
Troubleshoot VPN and LAN\WAN connectivity, TCP/IP configuration, Internet connectivity for FDA in office and remote user’s.
Install software and peripheral drivers
Respond to users via email, telephone, and self-service tickets (SSTs)
Maintain SLAs in large Enterprise environment supporting over 15,000 FDA employee’s nationwide.
Document and escalate customer tickets through ticketing system HP Service Manager

Tech Support

Confidential, Washington, DC

Responsibilities:

Maintained, repaired and installed laptops, desktop PCs and network hardware and software
Reviewed, maintained and performed upgrades to existing PC systems
Regularly managed, updated and created documents and training material for users and knowledge base
System administration, user account creation, backup/restore data
Analyze, plan, and applied solutions by restoring broken or intermittent connections, adjusting software configuration, installed patches.
PC refresh and migration Windows XP to Windows 7
Assisted with the management and maintenance of hardware and software inventoried
Provided end user support post migration
Set up equipment for conferences
Installed and configured COTS applications
Performed security updates and completed security

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Cybersecurity Analyst Resume

Silver Spring, MD

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