PROFESSIONAL SUMMARY:

• 25 years IT Systems Administrator/ Engineer in USA including 18 years for Confidential
• Extremely efficient - Highly organized - Great attention to detail and follow-up - Great team player
• Excellent communication, analytical, research, troubleshooting, documentation and planning skills

PROFESSIONAL EXPERIENCE:

Confidential, Upper Sandusky, Ohio

Systems Engineer

Responsibilities:

• AD, Windows Server 2008/ 2012 R2, Windows 7/ 10, IBM iSeries, 100+ Servers, 1,000+ users
• Support Jack Henry banking system, Cisco Unity System 8.0, Backup Exec 2014, and Veeam 9.0
• Level 2 support for Data Center operations/ LAN/ WAN, VPN, VMware 5.5, on site and by remote

Confidential, Huntington, West Virginia

Systems/ Server Engineer, Server Audit and Migration, Project Manager

Responsibilities:

• AD, Windows Server 2008 R2 and 2012 R2, Windows 7, LAN/ WAN, 1,500+ Servers and 7,000+ users
• Windows Server 2003 audit/ hardening, SCCM/ SCOM 2012, Migrate 200+ Servers to 2008/ 2012 R2
• Enforce security and best practices in Applications, GPOs, Registry, Services, and Symantec EndPoint

Confidential, New Albany, Ohio

Systems Engineer, Level 2 Network & Systems Support Lead

Responsibilities:

• AD, Windows XP, 7, 8, 10 and OS X environment, 1,500+ Servers, 5,000+ users, HP OpenView
• Windows Server 2008 R2 and 2012 R2, DC/ LAN/ WAN, DMZ, software deployment implementation
• Altiris 6.9 to 7.5 migration, command line/ Powershell/ Visual Basic/ Admin Studio/ Java scripting
• VMware ESX 5+ View, vCenter, vSphere, VDI clusters, templates creation and management
• GPO administration, scripting, image creation and deploy, security and reporting

Confidential, North Canton, Ohio

Systems Engineer, ATM Field Engineer

Responsibilities:

• ATM software Engineering, design, implement, test, troubleshoot, fix, and document
• Windows XP/7 Migration, Windows Server 2008/12 R2, SCCM/ SCOM 2012, Solar Winds, VMware
• Data Center operations support, including Active Directory, LAN/ WAN, Radia, SAN, and VPN
• Enforce security using McAfee EPO, Symantec EndPoint, and Aladdin USB Encryption
• Implement deployment automation by using batch files, Visual Basic and Java scripts

Confidential, Columbus, Ohio

Systems Engineer

Responsibilities:

• Provide Level 2 support for AS400, JBA, .NET, SQL, and Horizon using ServiceNow
• Create and update documentation in Lotus Notes 8.5 and on SharePoint 2010

Confidential, Columbus, Ohio

Systems Engineer, Assistant Operations Manager

Responsibilities:

• Enforce security for ATM gold images to be released in field, Radia, Symantec EndPoint, McAfee EPO
• Data Center operations, 2008 R2 Servers, Clustering, Load Balancing, DMZ, PlateSpin, SAN, VMware
• Configure and manage Active Directory, use SCCM/ SCOM 2007 for software patches/ updates/ reports
• Implement automation in application deployment using batch files, Visual Basic, and Java scripts
• Level 1/ 2/ 3 Server and ATM (Automated Teller Machine) technical support in house and in field
• Create and update documentation on SharePoint 2010

Confidential, Newport Beach, California

Product Application Engineer

Responsibilities:

• AD, Windows 7-32/64 SP1, Vista 32/64 SP2, XP 32/64 SP3, Linux Ubuntu, and 2008 R2 Servers
• Distributed Defect Tracking System, Microsoft Visual SourceSafe, and JIRA
• Windows Debugging Tools, Acronis, Bart, Cool Edit, Hiren, SCCM/ SCOM 2007, Symantec Ghost
• Design Verification Testing to detect, record, track, and solve audio driver bugs down to code
• International team work with programmers, technicians and engineers to meet deadlines

Confidential, San Clemente, California

Systems Engineer, Help Desk Coordinator

Responsibilities:

• 350+ Servers network support, AD, HP Systems Insight Manager, SCCM/ SCOM 2007, Solar Winds
• 4,000+ Users, Level 1/ 2/ 3 remote support using Altiris, Peregrine, SAP, and Tivoli systems
• Deploy and support Citrix, McAfee, MDE, OCS, Oracle, DMZ, VPN, and Android/ Blackberry/ PDAs
• Support migration from Windows 2000 to XP, and from Office 2003/ 2007 to Office 2010
• Deploy various applications including migration from Lotus Notes 6.5.2 to 8.5.1 using Altiris

Confidential, Los Angeles, California

Systems Engineer, Help Desk and Technical Manager

Responsibilities:

• Windows 2008 HP Servers and XP HP workstations environment, HP OpenView
• Use Active Directory to create, modify, and maintain system accounts accuracy
• Support Exchange 2010, Blackberry 5.0 Servers, DMZ, SCCM/ SCOM 2007
• Configure and maintain SonicWall firewalls according to company policies and rules
• Administrate SQL 2008 Server and assure databases integrity, optimize, and backup
• Plan and perform migration from Windows XP to Windows 7
• Plan and perform migration from Office 2003/ 2007 to Office 2010
• Plan and perform Symantec Anti-Virus installation
• Provide level 1/ 2/ 3 Help Desk support and Field Service

Confidential, Santa Ana, California

Systems Engineer, Data Center Backup Specialist

Responsibilities:

• Support Windows 2003/ 2008 Dell, IBM, HP Servers (6,000+), HP SAN, HP OpenView
• Support Data Center CommVault Galaxy/ Simpana Backup system daily operations
• Monitor 200 tapes Vault systems and prepare daily backup tapes for Iron Mountain pickup
• Document, troubleshoot and solve all backup issues and update the log records

Confidential, Irvine, California

Systems Administrator/ Engineer, Project Manager

Responsibilities:

• Windows Server 2000/ 2003/ 2007/ 2008 Dell, Compaq, 1,200+ Servers, HP OpenView
• Support 24x7 on-call and all by myself 260 users (as part of 11,000+ users nationwide)
• Apply extensive Active Directory knowledge to support system and user accounts
• Manage, backup and maintain Exchange 2007 Server
• Manage SQL Servers and support Crystal Reports for users
• Apply comprehensive knowledge of Microsoft products like IIS 6.0 and 7.0
• Implement, monitor, and administer VMware ESX and Terminal Servers to reduce costs
• Use SCCM, SCOM, and Solar Winds to monitor, troubleshoot, and update the network
• Participate in Data Center operations including use of Cisco, DHCP, DNS, and WINS
• Use CommVault Galaxy and Veritas backup systems to assure business continuity
• Use GPO, DMZ, PGP, PKI e-Token, RAID, SonicWall, and VPN to assure business security
• Analyze and implement security features as required by PCI and SOX security audits
• Support Avaya phone system, update all 3 Servers implied, and create weekly reports
• Support Velocity door access system, and DIVAR video surveillance security system
• Build 100+ Servers, 250+ Workstations, and 60+ laptops
• Write documentation, procedures, Windows batch files, Powershell, and Visual Basic scripts
• Daily documentation updates using SharePoint 2003 and 2007
• Level 1/ 2/ 3 support on site or by remote using Clientele and FootPrints ticketing systems
• Plan and test Disaster Recovery plans
• Plan and perform Server consolidation and migration by PlateSpin, and Data Center relocations
• Plan and perform various Large Scale Software Deployment Projects

Confidential, Cypress, California

Systems/ Integration Engineer, Loomis Fargo Account Manager

Responsibilities:

• Support Windows NT4/ 2000/ 2003 Dell, Compaq, HP, and IBM Servers (900+)
• Team member supporting 24x7 over 5,000 users nationwide
• Use knowledge of Active Directory to maintain and extend company’s LANs and WAN
• Install, configure, and support IBM DB2, SQL Gupta and Confidential financial software
• Install, configure, and monitor DHCP, DNS, DMZ, Linux Red Hat, RAID, SMS, Cisco VPN
• Install, monitor, and troubleshoot ARCserve and Veritas Backup to assure data safety
• Build 200+ Servers, 500+ Workstations, and 100+ laptops
• Level 1/ 2/ 3 support on site or by remote using Remedy ticketing systems
• Plan, perform, and support Windows 2000 to XP migration including software applications
• Build, install, and support nationwide 52 new sites for Loomis Fargo client company
• Write process documentation and procedures. Train and supervise technicians

Confidential, Orange, California

Sr. Systems/ Network Administrator, Project Lead

Responsibilities:

• Level 1/ 2/ 3 support and Data Center operations (1,500 Servers and over 10,000 users)
• Lead for special projects like Object Fax, FaxCom for Exchange, Mail Servers, SMS, Ghost
• Managed hardware/ software deployments, Data Center duplication, and Y2K compliance