SUMMARY:

• To acquire a Systems Engineer Role to provide an organization with exemplary IT skills and to further enhances the organizations vision.
• Expert level in installing, configuring, and monitoring VMWare ESXi 4.0, 4.1, 5.0,5.1 and Microsoft Hyper V virtualization platforms.
• Highly experienced in designing, configuring, and troubleshooting Microsoft Active Directory, 2003, 2008, & 2008 R2.
• Experienced in configuring and managing HP C7000 Blades in an Enterprise infrastructure
• Designed, configured, and installed MS Exchange 2003, 2007, & 2010 for multiple large size clients
• Highly skilled in Microsoft SCCM designing, policies creation, and deployment of application.
• Proficient in configuring and maintaining Citrix Xen App for medium to large size businesses
• Skilled in the following SAN technologies: iSCSI, HBA’s, Fibre Channels, LUN’s,
• Highly experienced in TCP/IP and all sub protocols .e.g. SMTP, SNMP, FTP.etc
• Knowledgeable in the following networking protocols: IP, TCP/IP, NetBIOS, UDP, PPP, SMTP & POP Protocols
• Experienced with backup platforms Symantec Exec, DELL AppAssure, and Acronis Backup
• Highly experienced in client side operating systems. Microsoft Windows, XP, 7, 8.
• Configured, monitored, and managed Black Berry Enterprise 10.0
• Skilled in the advanced functionality and troubleshooting in the latest handheld operating systems: IOS 7, Android 4.4.2, and Blackberry O.S. 10.2
• Thorough knowledge of Cisco VPN, Juniper, RSA Authentication, and Microsoft PPTP and authentication Platforms
• Skilled in monitoring entire health of network infrastructures using Solar Winds Network Performance Monitor, and HP Site Scope enterprise solutions.
• Experienced in client database management programs: Clarify CRM, Microsoft CRM, and Commit and HP UMCDB
• Thorough working knowledge of Symantec Norton Ghost, Partition Magic, and Microsoft SysPrep imaging solutions
• Skilled in LAN cable infrastructure installation
• Thorough working and management knowledge of Citrix Remote Solutions.
• Extensive experience working with remote applications e.g. Dame ware Remote, Kaseya, Log Me In Professional, Team Viewer, and VNC Remote.
• 2 + Years’ experience working in a Linux environment
• Worked and supported Macintosh Operating System for over 5 years to high level managers.
• Fully A+ Certified currently working on initializing and completing the MCSE accreditation.
• Configured and monitored Cisco 800,1900, & 2900 Series Routers and Brocade switches.
• Skilled in working with VOIP protocols and Cisco 7940 Series phones.
• Configured, troubleshot, and monitored Cisco Catalyst 2960 series switches.
• Received the” Mind SHIFT 2008 Customer Service of the Year Award”

PROFESSIONAL EXPERIENCE:

Confidential, Reston, Va

Senior Windows Systems Engineer

• Provides Level 3 support for all critical and non - critical virtualization and server escalations
• Assists in operation of VMWare 5.5 and 6.0 Virtualization Infrastructure
• Performs Change Management operations ensuring projects are completed to NGDC standards and policies
• Coordinates external onsite vendor support for Level 1 critical outages ensuring all are resolved within 4 hour timeframes.
• Assists with racking, mounting and configuration of HP C7000 Chassis enclosures and blade.
• Provides 24/7 on-call support for all America’s.
• Performs weekend and nightly projects per client’s project specific requirements.

Confidential, Washington, D.C

Senior Windows Systems Engineer

• Leads Windows Platform Team in managing entire VMWare infrastructure comprising over 600 virtual machines and 32 physical hosts.
• Consulted and implemented upgrading VMWare ESXi infrastructure from 4.1 to 5.1 latest platform,
• Lead new VMware team in VDI designing and implementation.
• Upgraded MS Exchange environment from 2007 to 2010
• Daily monitoring and as needed configuring of HP P4500 SAN Architecture and EMC storage devices.
• Manages remote enterprise network environment comprising 12 FBA’s (Field Branch Office’s)
• Provides detail level reporting of VMware and Windows infrastructure recommendations to high level Federal management.
• Performs administration, and configuration of BlackBerry Enterprise Server 10 and MS Exchange 2010 for organization.
• Provides team lead experience training new system administrators and developing best practice government standard policies.
• Developed Microsoft Lync 2013 design project and assisted with implementation.
• Highly familiar with Change Control policies and adhering to strict standards

Confidential, Rockville, Md

Senior Windows Field Systems Engineer

• Provides multiple clients direct consulting services regarding server upgrades, network optimization, and resource utilization.
• Configured Cisco 5500 series firewalls and Brocade 6510 switches.
• Performed numerous Active Directory upgrades of Microsoft Server 2003 to Server 2008R2.
• Migrated multiple MS Exchange environments from 2007 to 2010, Intermedia, and Microsoft Cloud 365 platforms.
• Daily management of DELL SAN PS-400E backup and storage hardware.
• Configured and managed Citrix Xen App for multiple large sized clients.
• Managed numerous backup solution of Symantec Backup Exec 10.0, DELL App Assure, and multiple online backup solutions
• Reported directly to Executives and Point of Contacts to provide weekly network health assessments.
• Managed enterprise level network for one of Confidential ’s largest client’s consisting of Cisco 2900 Series Routers, 3 ISP’s, and multiple Brocade WLAN mobility controllers

Confidential, Manassas Park, Va

Windows Systems Engineer

• Managed over 100 Client Servers/Clients network infrastructure.
• Worked on an everyday basis in Active Directory and Microsoft Exchange
• Provided Clients with Server Deployments, Upgrades, and Maintenance Solutions.
• Assists with modifying Group Policy and Active Directory side permissions
• Experienced managing and configuring Citrix Xen Desktop and Citrix XenDesktop for multiple medium/large size clients.
• Worked closely with third party vendors such as Juniper, RIM, Symantec, and
• Microsoft in providing extended support to our client base.
• Monitors health of clients LAN, and WAN infrastructure to ensure optimal bandwidth utilization and to maximize uptime
• Obtained Microsoft’s Most Strenuous Certification: MCITP Enterprise Administrator

Confidential, Washington, D.C

On-Site Systems Administrator

• Ran Day to Day Hands-On Technical Operations
• Provided desktop side support to over 150 users in a highly professional and corporate environment
• Managed Active Directory and MS Exchange
• Monitored and managed Blackberry Enterprise Server
• Performed new DELL E4300 laptop imaging and migration upgrades
• Assisted with maintenance of internal SharePoint website
• Performed network printer and external device upgrades
• Worked with NOC to assist with internet and email outages

Confidential, Fairfax, Va

Network Support Technician/Engineer

• Responsible for maintaining Active Directory and MS Exchange and on clients Domain Controller.
• Manages, Monitors, and maintains a dedicated onsite Blackberry Enterprise Server.
• Worked onsite as a dedicated systems administrator to provide direct IT support
• Assisted with deployment of new laptops, servers, and migrating data.
• Provides remote desktop and server monitoring utilizing remote tools “Kaseya, Logmein, VNC, & Symantec PcAnywhere.
• Provides assistance configuring remote access platform Citrix.
• Works with Postini and Barracuda firewalls as spam filtering platforms.
• Provides DELL Rack Server and Router Management support to an organization with over 200+ users.
• Input cases and time critical issues into Microsoft CRM Database Management system.
• Received the most customer positive surveys annually in the organization exemplifying superior customer service skills
• Completing the CCNA (Cisco Certified Network Administrator) certification within the month.
• Fully A + Certified.

Confidential, Manassas, Va

Primary IT Small Business and In-Home Computer Repair Technician/Owner

• Provided In-Home Computer Repair and Networking Services to Northern Virginia, Maryland, and Washington D.C area.
• Served Small Businesses throughout the Virginia metropolitan area.
• Member of the Small Business Chamber of Commerce

Confidential, Woodbridge, Va

Sole In-Store IT PC Repair Technician

• Exclusive in-store IT technician repairing over 99.9% of company’s computer related IT issues.
• Provided phone support for end-user computer and networking issues.
• Worked in computer sales department providing consultation on small business and in-home networking requirements.