SUMMARY:

• A professional experienced in Telecommunication and a strong background in Data Network Engineering. Lead Engineer and Project Manager for multiple, concurrent, enterprise - level network design projects.
• Remarkable ability to handle all areas of design, implementation, and troubleshooting for complex internetworking projects.
• Proven Professional Services experience. Able to effectively converse and present at a pre-sales, technical or executive level.
• A goal orientated individual who welcomes challenges and exceeds expectations. In general known for quality work, with bilingual, and always seeking new challenges.
• Highly effective individual on the day-to-day support, testing and maintenance of hardware, software networking equipment, and applications and have excellent hands-on troubleshooting and analytical skills.
• I am highly effective in getting the job done.

TECHNICAL SKILLS:

Operating Systems: UNIX-SUN, WIN95, WIN98, WIN03 Server, NT, and Window XP/2000, 2003 desktop. Active Directory, DNS, WINS, DHCP

Software: MS-DOS, MS-WORD, CAD, MS-OFFICE 2000, Internet Browsers (Netscape, Explorer), Windows NT Administration, MS-Project, LOTUS Notes R5, FoxPro, MS-Exchange, MS-Project, VISIO, Outlook 2000, Net Manager.

Strong technical skills: Switching, CDMA (wireless), GSM, Fiber Optical networks, LAN, WAN, TCP/IP, LSS, SIP, DNS, DHCP, OSPF, VLAN, VOIP, Video, voice and data telecom, ATM, SONET, AMPS/PCS

Programming Languages: Visual Basic 6.0, SQL, HTML, MS-ACCESS, Unix Script

Hardware: Servers, Switching-TELLABS,Cisco, Lucent, CDMA, GSM, DSL, DS1, DS3, OC3, OC48, Routers, PCs, Modems, T1, Fiber optics network (Token ring), Nortel switch Dms100/250/500(SPM), Siemens DS0, 3270/SNA

PROFESSIONAL EXPERIENCE:

Confidential

Lead Network Telecom Engineering

Responsibilities:

• Responsible for supporting, Implementing and design Cisco Network infrastructure as well as management of the entire day to day network support operations including monitoring network and Switching.
• Supporting hardware and software installation and design a network using, CISCO 6500,6509,6513,3550 equipment, and LAN/WAN application management. Supporting Cisco firewalls such as Cisco ASA 5520, 5550.
• Planning and documentation for new product deployments and associated network infrastructure changes.
• Provide as SR network engineering to build and support for VPN tunnel and Routers such as 2800, 3600, 3700, 7200 & Switches, Virtual Private Networks, testing for IP-routed LAN/WAN environments.
• Make recommendations for changes in procedures and use of new products and features to reduce risk and improve reliability.
• Coordinates support for mergers and acquisitions, identifies network impact of system enhancements.
• Provide network analysis and make reviews and recommendations for network switching and router infrastructure.
• I am responsible for providing project management support to government systems assurance programs containing large-scale I.T. applications and systems (projects).
• Ensure that all system lifecycle activities comply with the approved System Development Lifecycle Methodology in use.
• Maintain a quality assurance program/portfolio to ensure consistent technical quality of all system lifecycle deliverables, work products, and services performed internally and by the external projects.
• Planning and documentation for new product deployments and associated network infrastructure changes. Supporting the data communications and routing such as TCP/IP, DHCP Snooping, Dynamic ARP inspection, Access lists,
• Vlans, EIGRP, OSPF, Provide support for BROCADE, HITACHI, DASD, And Cisco BGP, RIP, MPLS, and VLAN. Support HSRP, Spanning tree, BGP, MPLS. Provide network analysis and make reviews and recommendations for Network security infrastructure
• Assess system vulnerabilities using nessus to determine adequacy of security controls implemented and the level of residual risk support the federal information security management (FISMA) title III information security PL 107-347 to developed a security plan throughout all life cycles agency’s information system support NIST special publication SP 800-18 guide to developing security plans information technology system supporting NIST sp 800-53 security controls for federal information system to contains all list of security controls that has been implemented into federal information system based on the FIPS 199 -200 to define minimum security controls

Sr. Network Engineer lead

Responsibilities:

• Responsible for managing the Network Services support unit and functions as the Senior Network Engineer for the Commodity Feature and Trade Commission.
• Responsible for Implementing and design Cisco Network infrastructure as well as management of all the day to day network support operations including monitoring network and Switching using Cisco works, Nutcracker, Supporting Cisco switch and KVM over IP, Supporting hardware and software installation, system upgrades for CISCO equipment, and LAN/WAN application management.
• Make recommendations for changes in procedures and use of new products and features to reduce risk and improve reliability. Coordinates support for mergers and acquisitions, identifies network impact of system enhancements.
• Provide support for juniper M series, MX series,EX, Ethernet and T Series Core Routers. for infrastructure system upgrades and replacements, perform system tuning, and make recommendations for improvement for security firewall such as PIX,ASA and Checkpoint
• Provide research for the development of net technologies that have in impact on the network. Recommend, develop and implement best practices, processes, and procedures for CISCO catalyst IOS 5500, 6500,ISR 2800,3560,490,3700 and 6000, CISCO WAAS and switches. Support Sidewinder, Siteprotextor, Snort, Nessus, Nmap
• Provide support for BROCADE, HITACHI,DASD and Cisco voice such as DSCP, MGC, SIP,H,323,SRST, pix 501, 515,525, planning and documentation for new product deployments and associated network infrastructure changes. Supporting F5 Server load balancing and data communications and routing such as TCP/IP,DHCP Snooping, Dynamic ARP inspection, Access lists,
• Vlans, EIGRP, OSPF, Provide support for BROCADE, HITACHI,DASD, And cisco BGP, RIP, MPLS,and VLAN. Support HSRP, Spanning tree, BGP, MPLS,QOS.
• Provide system engineering support for VPN, Routers such as 2800, 3600,3700,7200 & Switches, Virtual Private Networks, testing for IP-routed LAN/WAN environments.
• Perform Quality of Service (QOS) configuration, implementation and troubleshooting for VOIP.
• Provide network analysis and make reviews and recommendations for network switching and router infrastructure. I am responsible for providing project management support to government systems assurance programs containing large-scale I.T. applications and systems (projects). Ensure that all system lifecycle activities comply with the approved System Development Lifecycle Methodology in use. Maintain a quality assurance program/portfolio to ensure consistent technical quality of all system lifecycle deliverables, work products, and services performed internally and by the external projects. Conduct or coordinate technical reviews and audits to validate the quality of work being performed internally. Assist customer in refining their QA standards for all projects that they support. Manage non-compliance issues to facilitate resolution of issues related to process deviations and standards. Work with customer and projects to select appropriate risk assessment, tailoring plan, or work pattern, and assist in identifying and using the appropriate work breakdown structure. Write and/or consolidate document assessments to be provided as formal deliverables to the customer. Facilitate system milestone reviews with all stakeholders. Acts independently to determine methods and procedures to be used on new assignments. Establishes and recommends changes to policies or processes that affect the organization. Regularly interacts with senior management levels on matters concerning several functional areas and/or customers.
• Manage 15-20 concurrent software development projects and network engineering. Creates and maintains the integrated project schedule for the entire development lifecycle from inception to final deployment. Facilitates stakeholder meetings and Software Lifecycle Management (SLM) (aka SDLC) gate reviews. Authors or manages the creation of Project Management Plans, Communication Plans, Deployment Plans, and other Project Management documentation. Serves as the primary point of contact throughout the entire SLM process, and acts as liaison between project teams, requirements analysts, design and development teams, functional and performance test teams, and production support teams. Coordinates the efforts of peers across the entire SLM spectrum to ensure that IT projects stay on schedule and meet standards for architecture integrity, security, and performance. Responsibilities include assuring the proper planning, requirements gathering, management, coordination, and execution of end-to-end system development lifecycles and coordinating with Subject Matter Experts to assess project plans, requirements, design, test results, training and help desk strategies, and deployment readiness

Network Security Engineer/Project manager

Responsibilities:

• Support the development of complex communications systems, including the design, operational and technical requirements for DEPT of Commerce Supporting network engineering LAN/WAN, and information assurance. including monitoring network and Switching using Cisco works, Nutcracker, Supporting Cisco switch and KVM over IP, Supporting
• Duties include identifying and developing system specifications, performance requirements, and interface design requirements.
• Responsible for supporting of multiple projects, providing consultation and overseeing during all phases of implementation, and support of LAN/WAN. Provide support for BROCADE, HITACHI,DASD and Cisco,Windows 2000/2003, Novell, UNIX, LUNIX, Supporting Commerce for data backup and disaster recovery including planning, installation, configuration, and maintenance Wan protocols such as HDLC, PPP, Frame relay, Supporting data communications and routing such as TCP/IP, EIGRP,OSPF, BGP, MPLS, RIP,RIPv2 monitoring security logs for suspicious activity, and managing firewalls such as IPSEC, Cisco firewall such as Checkpoint, ASA, PIX 501, 515,525, am responsible for making independent technical and non-technical evaluation of the program and technical support equipment. Support Sidewinder, Siteprotextor, Snort, Nessus, Nmap
• Assess system vulnerabilities to determine adequacy of security controls implemented and the level of residual risk. Schedule and coordinate Information Assurance (IA) activities across the program.
• Generate System Security Authorization Agreements, Information Assurance Strategies, System Security Plans, and Security Policy documentation. Supporting F5 Server load balancing, data communications and routing such as TCP/IP, EIGRP, OSPF, BGP, RIP, and VLAN.
• Help define overall network security using DISA Gold disk, strategies and procedures for hardening our LAN/WAN network including providing guidance and mentoring in area(s) of technical expertise, evaluate new products and services, perform and respond to external Network Security Audits and Investigate security breaches.
• Provide for juniper M series, MX series,EX Ethernet and T Series Core Routers, Project Management for security related activities including Network Configuration and Administration, Virus Detection Software, VPN, Routers & Switches, Virtual Private Networks, testing for IP-routed LAN/WAN environments.
• Perform Quality of Service (QOS) configuration, implementation and troubleshooting for VoIP.

Sr. Member of Technical Staff (Network engineer)

Responsibilities:

• Served as a Sr. Member of Technical Staff responsible for monitoring the government red switch and Routers 7000/1200, 24/7 NOC operating and managing, troubleshooting and restoring to service any of the components comprising the IDNX/Promina, DISN, MSPP, ESONT, ODXC, ATM, IP, LSS or DRSN Switching networks.
• Maintained and supported Radio access networks such as (TDMA-FDMA-GSM-CDMA) network equipment.
• Supported Juniper TCP/IP, LAN /WAN and OSI Model and provided testing installation and turn up DS0 and T1 circuits using T-bird, Fire bird on the customer site. Monitoring network and Switching using Cisco works, Nutcracker, Supporting Cisco switch and KVM over IP, Supporting
• Used isolation, diagnostic, and resolution tools to resolve and troubleshoot problems. These included a significant amount of testing data/voice communications equipment, multiplexes (such as modems, circuit switching units, and data switching units such as DSL, DS1, DS3, OC3, OC48, and OC192.
• Supported telephone switches such as Cisco and Cisco transport manager and CIENA transport switches, SONET surveillance Rang, ATM, transport 15455, Cisco 7500, 3600, 1700, and DMS 100,250,500, and UPTAIRA 3500. Provide support for BROCADE, HITACHI,DASD and Cisco switch.
• Used monitor tools such as HP open view to monitor Cisco switch and router. Supporting Checkpoint, ASA, PIX and PIX firewall CIENA transport and PBX's, data terminal equipment, (such as front-end processors, routers, 3270/SNA devices) and transmission media (such as coaxial and twisted pair cables, satellite, microwave, and fiber optics both vendor-provided and government owned).
• Performed pro-active monitoring of network elements alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure. I accomplished this through use of network management system(s) and associated assets on a continuous (rotating shifts) basis.
• Executed fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on real-time basis.
• Used VISIO for documentation and drawing Network Diagrams and needed on an on going base.
• Interfaced with functional users and remote operation centers in both routine and reactive monitoring situations as required.
• Support for juniper M series, MX series Ethernet and T Series Core Routers .Responsible for maintaining and provisioning government circuits such as DSL, DS1, DS3, OC3, OC48, OC192, and T1 for all government DOD circuit logs and records associated with reported problems or situations.
• Provided all reporting functions and data input associated with network management and also Installed Microsoft Windows 2003 servers and Microsoft Exchange 2003 and maintained and supported Exchange 2003 servers, developed and deployed integrated messaging systems, monitored security posture of network(s), and reported suspected violations to designated authority.
• Coordinated with configuration management and implementation entities to ensure optimum dissemination of information and network efficiency.
• Performed operator level maintenance on all components/assets associated with network management systems.

Network Service System

Responsibilities:

• Constantly interacted with sales and the customer to ensure the timely installation of telecommunication equipment such as circuit data, packet data, Voicemail, short message such as OTAF, monitoring, AMPS/PCS and provided troubleshooting, testing and maintenance procedures using network standard protocols like TCIP and Frame Relay.
• Performed testing on customer site to ensure the quality transmitting of voice over IP, voice, data, and high speed transmit of data and voice over the telecom network. Monitoring network and Switching using Cisco works, Nutcracker, Supporting Cisco switch and KVM over IP, Supporting supported and maintained SONET, Ethernet, and LANs/WANs as well as Private Networks and for SPVC, PVC, TDMA, CDMA, Frame relay, SONET, MSPP, and ATM telecom switching for customers and input for all data using met solve software and I was responsible for ordering Local Equipment Circuit (LEC) Local loop using ECO software and expedited, escalated as appropriate for pending issues, tracked and resolve technical issues and submitted them to the appropriate departments for repair.
• Submit daily reports (Tracking of OCD, FOC from vendors/customers).
• Supported local and wide area network provisioning hardware and software networking equipment (PP, Frame relay, CISCO, Switching equipment).
• Performed DS0, DS-1, DS3, and signal testing for switching equipment.
• Maintained telecommunication equipment and performed test using Acterna DA3400, Agilent J2300 testing modules for DDS, T1, E1, DS3, OC3, OC12, and OC48.
• Configured and performed diagnostics on networking equipment, and central offices including multiplexers, Repeaters, switches, and wiring network topologies. I installed, maintained, tested, CISCO, SONET equipment and provided Asynchronous, Synchronous, Bit Oriented, Frame Relay, ATM, FDDI, Ethernet/Token ring, IP, TCP-IP diagnostics data procedures.
• Provided support and repair of LAN infrastructure including cables and fiber and provided support for Cisco wavelength filters, interoperability and Fujitsu AD/M equipment which included FLM-150 (OC-3), FLM-150 Plus (OC-12), FLM-600 (OC-12), FLM-2400 (OC-48), Flash 192 (OC-192), Flashwave-4100 (OC-3, OC-12), Flashwave-4300.

Technical Network System Support

Responsibilities:

• Provided support and administration for Tellabs network switches and cell sights.
• Maintained and supported switching hardware and software, installation, testing, and troubleshooting for switching equipment.
• Monitored system performance on a daily bases and provided troubleshooting support for the 6500, 5500,8660,8630,6325,6340, Tellabs switch. provided support for data voice and Protocols such as frame relay, ISDN, LAPB, HDLC, PPP, ATM, DSL, TCP/IP, VLAN, VLSM, NAT, HSRP, DNS, ISDN, T1, T3, and DHCP, including providing administrative network support for LAN/WAN users.
• Installed and configured Cisco AS5300, AS5400, 3745, IPIPGW, 720VXR switch and routers, CSU, DSU, Cisco, SONET, and switching equipment such as AD/M, ONS 15454 MSSP and MSTP 15216/15530.
• Used remedy database for tracking and resolving issues and managed multiple projects as required or needed.
• Supported LANs/WANs and was also involved in rolling out network layout and design of (OS2, Windows NT/2000/XP) operating systems and setup and administered applications for end users.
• Gave instruction of the use of Outlook to end-users and supported troubleshooting user problems.
• Created and maintained user applications, installed and upgraded users applications as needed, maintained license agreements with vendors, tested and evaluated user applications and system problems.
• Provided documentation for the resolution of system problems and worked with cross-functional teams on project various enhancement projects for the overall organization to make the user environment friendlier.
• Setup and maintained computers as well as stand-alone printers and networked printers, provided platform support and testing for new applications for a number of data and Internet services and applications on TELLABS cellular and wire line networks. These services included (Location-Based services (navigation, maps), M-commerce (paying bills, purchasing), entertainment (games streaming audio & video), enterprise (email, file download and video conferencing).
• Worked with data communication and network systems on a day-to-day basis to identify and document system requirements for TELLABS 6500 switching and computer network equipment.
• Provisioned switching and network hardware equipment for the customer/end user as well as provided customer technical supports for the control functionality of the TELLABS 6500, which included administration, 6500-5500 switch and port complexes.
• Provided troubleshooting system support for switching modules such as DS1- DS3 switching network interface modules (NIMs), Port shelf controller (PSC), and Ring Switch module (RSM), OC3, OC12, and OC48.
• Ran system and software application test as well as hardware test using VPN, Frame relay and ATM for high-speed data transmission and TC/IP for networking systems.
• Worked with configuring, trouble-shooting, and testing Public Network Switches, which included local access transport areas (LATAs).
• Analyzed user problems and determined the correct course of action to resolve them. I worked with technical managers to identify inventory of hardware and software needed for customer orders and provided customer support over the phone after the equipment was delivered to site.
• Provided technical help desk support in the call center, which involved supporting customers in resolving network-switching problems throughout the US.

System Specialist/Telecommunication

Responsibilities:

• Responsible for applying Software upgrades in the lab for new switching software releases for lucent systems such as, AMPS/PCS testing products where I supported Lucent’s 5ESS, 7RE, and 4ESS switches and the telecom networks.
• Provided on-call helpdesk technical support to end-users on-site and over the phone and provisioned network switches and telecommunication equipment as well as computer operating systems for the 5ESS and 4ESS.
• Performed maintenance for the 5ESS-2000 hardware modules such as CM, SM, and AM and supported regional and global roaming with CDMA wireless networks.
• Active in developing and testing roaming capabilities for CDMA networks for Lucent’s wireless switching networks and provided provisioning and customer technical support for DSL, DS1, DS3, T1, VOIP, ATM, Frame relay, and VPN hardware equipment.
• Maintained computer network and provided administration for MS-Windows, Windows 2000, Windows NT and Windows XP and also maintained and supported over 1000 user sites and software licenses agreements and administered IP address for the networks.
• Monitored network traffic and performance, installed and setup computers on the local and wide area networks. I was the system administrator for outlook and MS-exchange Mail and the main point of contact for end user problems and help desk support.
• Supported LANs/WANs and was also involved in rolling out network layout and design of (OS2, Windows NT/2000/XP) operating systems.
• Provided instruction on the use of Outlook to end-users and trouble shoot user problems.
• Setup lab-testing environments to replicate the customer sites.
• Provided integration testing for new software and hardware for the telephone switch and was required to setup/provision and test products in the lab before delivering to customers.
• Tested telephone and switching features such as ISDN, Conference Call, and Voice over IP (VOIP), and Multimedia video conferencing in the lab to ensure software quality of the product before delivering it to the customer.
• Participated in the selection and field trials of new transmission equipment.
• Analyzed and recommended transmission systems to improve the network and prepare the network for new evolving services and technologies.
• Supported the cut over of transmission and switching and computer network elements to a new synchronization system resulting in performance improvement of the network.
• Performed testing in the lab for Wire line and GSM cellular networks software features.
• Analyzed and recommend transmission systems to improve the network and prepare the network for evolving services and technologies.

IT Specialist/Network Administrator

Responsibilities:

• Responsible for performing product evaluation and problem ticket resolution of multiple LAN environments encompassing over 600 workstations.
• Provided updates, documented and tracked customer problem tickets and prepared system documentation, and performed analysis, problem resolution, determination, and coordination with users.
• Utilized primary support tools from the LOTUS Suite of products (LOTUS 123, AmiPro, and Freelance graphics), and WINOS2 operating system.
• Tested new software, upgrades, and fixes for quality assurance before implemented on the network or in a production environment.
• Recommended solutions to complicated problems that helped improve the overall performance of the network.
• Operated, administrated, and maintained three Local Area Networks (LANs), which were based on Ethernet and NOVELL NETWARE operating systems.
• Supported Wire line and GSM cellular networking systems and was responsible for troubleshooting and resolving computer-networking problems such lost of data, noise, time delay, and finding and restoring lost network user connections.
• Upgraded and installed software and hardware for the switch and performed test and setup switching network hardware and software in the lab to be trailed before delivering to customer site and reported, monitored, and document system requirements for the telecommunication switching equipment.
• Required to follow company’s processes and procedures when testing and troubleshooting optical networks, and switching equipment.
• Responsible for Analyzing and supporting software applications running on the network. I worked with R&D on system design and implementation of new customer requirements.

Confidential, Chicago, IL

IT Specialist

Responsibilities:

• Independently oversaw the operation of the Nortel DNS/250 switch, Tadiran and Tekalec STP in a central office.
• Started the central office from ground (0) to working operations.
• Responsible for approving all Telecom installation and testing and assisted with the routing, installation and testing of electrical/Fiber facilities.
• Built translation for SS7 and non-SS7 circuits; performed SS7 conversions independently and performed Dmux100, mux to DCS circuit conversion.