SUMMARY:

• Conversant with managing IT & Bigdata infrastructure using CDH, HDP, SPARK on Bluedata PaaS.
• Extensive hands on experience in IT Operational Analytics and Monitoring for mission critical Applications and it’s associated infrastructure for datacenter and hybrid cloud (using Fixstream software).
• As I work in a startup, I’m constantly on the edge and follow fast changing landscape of IT & DataCenter.
• I’m conversant with deploying new codes via Jenkins + Github and manage bugs/tickets using JIRA/ZenDesk.
• At Bluedata, I single handedly owned and managed ~200 physical servers, with ~100 VMs, using commodity storage (nas4free) and commodity - servers, to fulfill demanding requirements of 30+ Engineers and Contractors.
• I have complete understanding of IT, IoT and Bigdata infrastructure using 1GB, 10GB, 40GB, CISCO, Fortigate, Arista, Infiniband switches/routers and hardwares like SuperMicro, Dell, UCS, HP-Proliant, IBM-Lenovo .
• I’m a Sr. Unix System Administrator/ Sr. Service Engineer: with over 10+ years experience in building, installing and troubleshooting Unix Operating Systems & 2+ years of VMware experience in 24x7 enterprise level data center and SLA based project management & change management environment, with DCs in multiple locations.
• I’m EMC certified NetWorker Administrator and worked as Customer Support Engineer @EMC.
• Experienced in administering CentOS, Red Hat Linux & Windows servers & VMs across LAN/WAN environments.
• Thorough understanding of web-based technologies and Apache/HTTP/HTTPS/ and troubleshooting using logs.
• Conversant with daily use of Shell (with awk, sed), Python, vi editing, XML scripts, and Nagio monitoring.
• Extensive hands-on expertise with in NDMP & general backup and recovery, capacity planning and performance tuning and DR techniques using Veritas NetBackup, EMC Legato Networker & NetVault backup software.
• Strong working knowledge of Internet/Intranet technology, including DNS, NIS, NFS, TCP/IP, firewall and security.
• I coordinate multiple projects, manage scope creeps and able to meet deadlines, in most cases.
• I Assist / Mentor Jr. colleagues, peers & new hires to come up fast in new environment and help them grow.
• I keep an eye to reduce total cost of ownership (TCO) and try to get the max returns out of given IT budget($), keeping the overall business objectives of the Company and my responsibilities towards various stakeholders.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose

System Engineer

• My job is to make sense out of massive amounts of disparate data and solve complex Datacenter and Cloud problems using a fraction of time and resources.
• Here I'm using Open Source technologies e.g. Kafka, Zookeeper, Elastic Search,.., CDP, LLDP around big data correlation and analytics.
• I'm in dual role to contribute to operations of internal infrastructure and to customer engagements. I'm proud to help Companies develop "Google Maps" of infrastructure of mission critical Application, with actionable intelligence.

Confidential, Santa Clara, CA

Head of IT & Tech Support

• Implement and deploy distributed software and compute infrastructure in a Network/Storage Virtualization environment.
• Can write and read codes written in C++, Python, iOS and Bash scripting.
• Working on many essential technologies: virtualization/networking/storage, OpenStack and Containers(Docker).
• Implemented 200+ server firm from ground zero to be fully functional using PXE-boot, DNS, DHCP, FireWall, Jenkins deployment, JIRA bug tracking. Positive experience working with small team of Engineers & with high accountability & productivity. I own and manage ~200 physical servers, with ~300 VMs, commodity storage (nas4free) and address all requirements of 26 Engineers and marketing folks.
• Also working as Office Manager, Vendor Negotiator, even as occasional Handyman with many hats

Confidential, Sunnyvale, CA

Technical Support Engineer

• Offer technical support to High Performance Computing (HPC) customers as a subject matter expert on Panasas service offerings and storage products along with the Panasas distributed architecture and global, parallel file system.
• Provide with various system and technical supports including problem assessment, interactive hardware and software troubleshooting, system configuration, and leading customers through trouble shooting to problem resolution.
• Identify defective parts by analysis of system logs and authorize their return to service for repair along with identifying and filing both hardware and software bugs, as required.

Confidential, San Francisco, CA

Sr. UNIX System Administrator

• Working in Delivery Team for building next generation financial architecture using Dell & EMC hardware and Oracle software with both physical DELL & VMware vSphere 4 (ESX, Virtual Center/vCenter, VMotion, HA, Converter/PowerConvert) & in a Scrum based Project Management environment
• Worked on in Tier-2 support of Operation Team for daily troubleshooting of production related issues to Unix Environment, VMware, User log-in, Backups (NBU), provisioning of new hardware DELL in the physical data center & Vcenter .

Confidential, Sunnyvale, CA

Sr. Grid Service Engineer

• Function as a technical generalist, with focus on data loading to Yahoo Hadoop Grid infrastructure and address day-to-day issues related to missing data, map-reduce, proxy servers, Hadoop-job-trackers, and user access.
• Responsible for the overall health and performance of Yahoo’s Search and Ad Serving Platforms from data loading, data acquisition, data replication & data retention point of view.
• Deploy new codes by filing CMR and filing bugs for missing data @Source.
• Also file bugs to DEV for enhancement of current data loading infrastructure.
• Work with data-ops and development teams to harden, enhance, document, and generally improve the operability of Yahoo’s Hadoop systems.
• Received “bravo” from a lead developer of Yahoo for going beyond and above my regular responsibility to address a few Customer’s issues and for suggesting new ideas blending my previous & current experience.

Confidential, Santa Clara, CA

Sr. UNIX System Administrator

• Daily backup of NetApp & EMC filers using Veritas Netbackup (6.5.x) software in a NAS+SAN environment.
• Make technical and process recommendation to the Management, after PoC (proof of concepts) with vendors.
• Create and maintain policies that improve internal services to leave a good audit trail for our SOX compliance. I contributed significantly in successful passing of external SOX audits (by PWC) of our DR activities for 8 straight quarters.
• Led the backup infrastructure & DR group of Marvell’s 24x7 Data Center.

Confidential, Santa Clara, CA

Technical Support Engineer

• Provide with critical technical support on NDMP related backup issues to the premium global Customers of EMC (mostly fortune-500 list of Companies) via WebEx and/or phone support.
• The job involved understanding the Customer's issues promptly and help resolve the issue ASAP with highest degree of professional excellence and within SLA.
• Simulate customer’s issues at the in-house lab and give a solution to the customer.
• File bug reports and escalate the issue to the development team if it is a software issue.