SUMMARY:

• Over 18 years of network experience supplemented with professional computer training.
• High technical aptitude in addition to strong problem solving skills.
• Microsoft Certified Systems Engineer (MCP) & A+ Comptia Computer Hardware Certified.
• A self - motivated team player, with excellent communication skills
• Ability to manage Professionals for administration of networks and computing infrastructure.
• Over 11 years of experience working for federal contractors for the Department of Homeland Security.
• Currently possessing DHS 6C clearance for Department of Homeland Security, public trust position.

TECHNICAL SKILLS:

Configured various services and protocols including: WINS, DNS, DHCP, TCP/IP, Telnet, FTP, IIS, and RAS.

Other skills include: MS-DOS, Windows 95/98/2000, Microsoft Office 2000, SQL Server 7.0, Front Page 2000, OS2, and basic familiarity with Unix/Linux platforms.

MCSE Tests completed: Workstation, Server, Server Enterprise, Networking Essentials

WORK EXPERIENCE:

Confidential, Alexandria, VA

Senior F5 Network Engineer

• Working on a team of four senior F5 Network Engineers in supporting the entire USPTO application suites by using F5 Local Traffic Manager platform to Load Balance, Encrypt, Monitor, and Provide Application Fault Tolerance.
• Working on a large scale enterprise-wide tier of F5 Virtual Servers, Pools, Nodes, and iRules to accommodate application protocol support and management.
• Worked with several of the USPTO application development groups on providing solutions to address problems such as; application session duration, application persistence, http redirects, SSL, PKI, and monitoring application services with status checks.
• Also provided enterprise support for troubleshooting applications with on call rotation to be available for application development groups. Supported checking on Network Packets using packet filters TCP Dump, Wireshark. Supported SSL troubleshooting using SSL dump, openssl, wget.
• Supported application development groups with custom application monitors that are configured to check various application services and features to ensure all components are operational. Used custom iRules to enable traffic to be routed by http headers and urls.

Confidential, Washington DC

Systems Administrator/Engineer

• Worked on the IDENT Production Application Support Team
• Primary responsibilities include coordination with SBA and US-VISIT security resources (during creation of federal government DHS security documents) and the DHS Biometric Database Operations team for assurance that proper visibility into the new environments is achieved while satisfying the government mandated DHS security requirements. Worked on the F5 BigIP LTM6800 devices for Network load balancing, SSL encryption for FIPS modules, and virtual clusters. Worked on Dell Poweredge servers running Redhat Platforms and Oracle Application Server.
• Worked on a small team (8 engineers) providing 24/7 support for the IDENT application infrastructure consisting of (Redhat Linux, Sun Solaris, Windows, Oracle Application Server, F5 BigIP Network Load Balancers)
• Providing basic automation scripting including Linux shell script, Perl, Windows batchfile, Linux Cron scheduling, and F5 BigIP irule scripting.
• Provided system reports for Database Administrators and Management.
• Worked as a primary and secondary on-call team member to cover weekend shift work on a team of 2 engineers for 24/7 coverage.
• Assisted the IDENT Deployment Team with Deploying new code to the infrastructure. Assisted or was primary Deployer for 15-20 code releases.
• Worked with the IDENT security group to implement PKI SSL certificates to the IDENT application infrastructure. Worked with external stakeholders to assist them with their PKI SSL configurations to securely connect to IDENT.

Confidential, VA

Senior Systems Engineer

• Government contractor for Engineering the U.S. Customs and Border Protection Network for the CAIP project.
• Working on Technical Design, Support, and Architecture components of the CBP secure centralized portal for applications.
• Working with three CAIP Development groups for Oralce Database and Microsoft SQL Database components to Integrate the application tier into the CBP WAN. The CAIP team will host the portal using Virtual Server Clusters, Virtual Hardware Blade Centers, SAN Solutions, and Network Load Balancers.
• Working with F5 vendors for Network Load Balancers to Load Balance network traffic inbound and outbound. Working with F5 devices for SSL encryption/decryption, DNS resolution, and High-Availability Load Balancing.
• Working with HP Blade Centers to create fully redundant and scalable hardware platforms for Oracle and Microsoft SQL application servers and databases.
• Writing automation scripts to automate failover between Load Balanced Datacenters and Databases. Writing automation scripts in perl, linux shell script, linux cron jobs, and F5 proprietary i-Rule scripts.
• Assisting the CAIP Project Management Team with documentation and Subject Matter Expert Analysis in meetings when needed.

Confidential, Arlington, VA

Technical Architect Engineer

• Responsible for day-to-day work of DHS/USVISIT IDENT Biometric Database Interoperability Architecture teams to design, build and test the underlying technology services for defining application and technical requirements, defining architecture structure so that it meets business requirements and performance goals consistent with DHS’s direction and strategic plan, and working with other architects to ensure that components work together.
• Work with vendors; DELL, EMC, Veritas, CISCO, F5, Red Hat, to deploy an optimal hardware and software solution to support a highly available architecture.
• Support the design and development of a full-scale data management solution that enhances existing biometrics data sharing processes between DHS and DOJ and supports the full volume of data expected to be shared between the agencies.
• Design the services framework to support capabilities for obtaining and providing immigration and criminal history biographic information to authorized users.
• Assist with Designing the system architecture to support capabilities required for system transparency for monitoring, reporting, and auditing purposes.
• Identify issues that may affect the budget, timeline, or performance outcomes or other projects and cannot be resolved by teams. Report issues to team lead and Program Control, and escalate them as specified in the Issue Management process. Identify risks and mitigation plans.
• Primary responsibilities include coordination with SBA and US-VISIT security resources (during creation of federal government DHS security documents) and the DHS Biometric Database Operations team for assurance that proper visibility into the new environments is achieved while satisfying the government mandated DHS security requirements. Worked on the F5 BigIP LTM6800 devices for Network load balancing, SSL encryption for FIPS modules, and virtual clusters. Worked on Dell Poweredge servers running Redhat Platforms and Oracle Application Server.
• Currently holding Department of Homeland Security 6C Background Investigation Clearance for public trust.

Confidential, VA

Network/Software Engineer

• Government contractor for Engineering the U.S. Customs and Border Protection Network.
• Worked on the CBP LAN Engineering Team providing solutions for integration of hardware and software within the CBP network.
• Primarily responsible for the US-VISIT project on integration into the CBP Network, Group Point of Contact for US-VISIT representing CBP LAN Engineering Team. Packaged software for the developers that run the US-VISIT applications within CBP infrastructure. Created self-extracting software packages for remote distribution within the infrastructure. Worked with US Visit office engineers and developers providing solutions to US Visit specific projects.
• Tested various solutions for implementing system architecture changes within the CBP infrastructure. Worked with Network storage vendors NetApp and EMC implementing NAS/SAN configurations with the CBP infrastructure for System Directory migration.
• Worked on creating software packages for Patch Management to be distributed within the CBP infrastructure remotely.
• Used various scripting methods to produce modifications to the System environments as well as packaging software for remote distribution. Scripting utilizing Software Installers for distribution and also utilizing various Scripting languages for complex patch management and system modifications.
• Received Awards for work accomplished. Received “Star Performer Award” by Apogen Technologies, CBP LAN Engineering management (1/28/05). Received “Excellence Award” by Apogen Technologies, CBP LAN Engineering management (5/20/05). Received “Certificate of Appreciation” for US-VISIT Increment 2A by the Department of Homeland Security, Director of US-VISIT (1/24/06).

Confidential, Atlanta, GA

Network Engineer/Tech Support/Hardware and Cable Installation

• Full service Network Support for small to mid-sized businesses. List of clients includes: Masters Realty (Baltimore, MD), Patriot Capital (Atlanta, GA), D.A. Capital (Atlanta, GA), Holiday Speech and Language (Atlanta, GA), ITSI (Laurel, MD).
• Installed Dell Poweredge 2600 Server with Windows 2k Server and SQL 2k database for performing tasks related to Advent Moxy Software client and server side network trading stocks and bonds for a 220 million dollar hedge fund. Also configured routers and set up and configured port security as well as Sonic Wall fire wall network protection. Installed and configured RAS connections for remote administration.
• 100% Tech Support server and workstations for Masters Realty, Inc. Installed Dell Poweredge 2600 Server as well as configured network for 10 clients on small domain in-house network. All cabling configured and on-call support.
• 100% Tech Support and consulting for Patriot Capital. Small business with 23 workstations and 3 file servers running windows 2k and SQL 2k. Completed the network configuration and cabling. On-call support 24 hours.
• Holiday Speech and Language Tech Support 100% for small firm. Windows 2k small network with file server and fire wall protection.
• On call tech support for workstation and user support for ITSI in Laurel, MD (ITSI is a 200 employee industrial linen cleaning company that does business from North Carolina to Maryland). ITSI has 38 workstations and 5 servers, 1 DNS, 3 file, 1 Microsoft exchange server, and 1 SQL server on Compaq Proliant series boxes. Configured and initiated Veritas and NT backup systems for client. On call support for user tech issues and connectivity issues and cable wiring. Working in with contractors who have set up the network.

Confidential, Baltimore, MD

Network Server Build Engineer

• Assembled servers to be integrated into Hospital Windows NT and Windows 2000 networks running the Becton Dickinson (BD) BDdx and BDrx software for positive patient identification in lab specimen collections and pharmacy drug distribution.
• Built servers according to client specifications using Dell Poweredge 2600 servers as well as Compaq Proliant ML570 and DL580 class servers on Windows NT Enterprise Edition, SQL 7.0 Enterprise Edition platform. Installed RAS connections for remote administration.
• Produced ISO 9000 compliant specification documentation for Server and Becton Dickinson BDdx System software for Hospital IT department as well as Becton Dickinson in-house compliance department.
• Produced ISO 9000 compliant test specification documentation (BDdx System Test Protocol) for the BDdx System software and assisted software test team as well as software development team in producing pre-testing specifications.
• Performed in-house manual software testing of server before shipment to Hospital and performed integration testing once the server was installed and joined on the network domain.
• Server Build Team consisted of myself and one other engineer. The two of us were managers of a two-tiered tech support group consisting of 6 tech support representatives on-call 24 hours.
• Assisted Project Management team in hands-on training of doctors, nurses, phlebotomists, and pharmacists using the BD software, hardware, and training with procedures and processes. Trained Hospital IT staff with the software product and hardware for tech support and troubleshooting.

Confidential, Annapolis, MD

Network Server Build Engineer

• Assemble small to mid-size LAN’s using Compaq Proliant series servers, Cisco Catalyst 6500 Switch, and a variety of clients including: Compaq, Dell, and IBM, all running Windows NT. Networks were implemented into hospital main networks running the GE Medical Systems QS software monitoring heart and fetal wards with on-line EKG monitors and other patient information for doctors to check on patients. Server Build Team consisted of 5 network engineers working with 15 field engineers that installed systems on-site. Was promoted to Tech Liason for Network Support of field techs after 10 months on the Server Build Team.
• Configure GE Networks through routers in multiple subnet environments to ensure network connectivity.
• Build servers and clients according to customer requests: add all Hardware: Raid controllers (RAID 5), Hard
• Drives, Tape Back-up Drives, Modems, Fax Cards, RAM, Network Card’s, CDRW drives etc. Installation and
• Configuration of Operating Systems: NT Server, Workstation, Microsoft Terminal Server, Citrix Metaframe and OS/2 WARP. Installed and configured 8 port digi- RAS card and configured RAS connections. Software: Load various drivers, applications, and lastly Confidential ’s proprietary Medical software.
• Design and test all systems for connectivity, remote access, and overall functionality in a large testing lab. After passing checkout and strict ISO 9000 guidelines, systems are shipped to Hospitals around the world.
• GE Six-Sigma Management Training Program. One week seminar on the GE Six-Sigma (green belt) Management Project. Worked with other Management Mentors on creating a Six-Sigma project to save time and money in the working environment at GE.

Confidential, Baltimore, MD

Tech Support/Helpdesk

• Troubleshooting support for over 4000 users over large WAN using NT front end and Novell Server platform (team of 14 tech support reps).
• Assisted in the conversion, upgrade, and testing of the firm’s new ADP back office system.
• Trained helpdesk employees on various software packages including: MS Excel, MS Word, Bridge financial management software, Plaid Brothers portfolio tracking software, and Alex Brown’s in-house system.
• Supported User Profiles for accounts on Network Servers as well as extensive support for email profiles in Outlook.
• Supported Alex Brown AS400 Mainframe Network maintaining user accounts and print queues.

Confidential, Washington D.C

Operations/Accounting Clerk

• Worked on operations team for large, international currency trading firm.
• Assisted with conversion of currency from U.S. dollars to foreign currency value on large contracts for corporations based all over the world.
• Started out as a member of general operations (9 individuals), processing contracts and making currency conversions, and was promoted after 6 months to Forwards Team.
• Forwards Team consisted of 3 individuals that handled fewer, but much larger contracts and oversaw conversions for these specific large clients.
• Rotated with other members of team on balancing the forwards team account on a daily basis (weekly rotation).
• Made sure the Forwards Team treasury was in-line with the contracts filed.

Confidential, Washington D.C

Loan Operations Clerk

• Worked on operations team of 6 individuals processing cosumer loans for auto and home improvement contracts for large national bank.
• Balanced amounts with on-line accounting system.
• Checked over loans for mistakes in loan amounts or other pertinent information on the bank contracts.
• Assisted customers on the phone with loan payoffs as well as contract issues.

Confidential, Baltimore, MD

Financial Services Representative

• Marketed Life Insurance, Health Insurance, Mutual Funds and Annuities for John Hancock, as well as other financial corporations for clients in Baltimore and Washington D.C. area.
• Was licensed as a full-service broker for Insurance and Mutual Funds and Annuities in the state of Maryland.
• Series 6 certified (mutual funds) as well as licensed by the state of Maryland for Life and Health Insurance.
• Assisted with senior brokers on estate planning for clients.
• Conducted trade shows and seminars to market financial products such as Long-Term Care Insurance, Term Life, Mutual Funds, Annuities and other financial products with an emphasis on John Hancock products.