SUMMARY:

• Intermediate - Senior Level Network Engineer seeking a position in information technology to apply my advanced skills in Engineering & Technical Support to improve company performance.

TECHNICAL SKILLS:

Operating Systems: Windows OS, Cisco IOS, Mac OSX, Jun-OS, Cat-OS, Linux

Hardware: Cisco 6500, 4500, 3750, 3560 switches, Cisco 7200, 3900, 3800, 3600, 2800, 2600, 1861 routers, Cisco 1600, 1700, 2700, 3700 Series Wireless AP’s, Cisco 5500 Series Wireless Controller, Cisco VPN 3000 Concentrator, Cisco PIX 535, Cisco ASA 5505/40/50, Cisco DMP 4310G, Juniper EX3300/EX4300, Enterasys ER16 & 6000 series switches

Software: Microsoft Office, What’s Up Gold, Track-IT, Netflow, Case Sentry, McAfee, VMWare, Savant True Control, Intermapper, NetSpot, Teamviewer, Text Expander

Networking: OSI Model, TCP/IP, DHCP, Sub-netting, VLAN, T1, Frame Relay, ISDN, RIP, OSPF,EIGRP, BGP, Metro Ethernet, MPLS, HSRP, Multicast

VOIP: CUCM/Express, Cisco Unity, Cisco 7911, 7941, 7961/65, 7971/75 IP phones, Meetingplace, Cisco RTMT, SRST

Video: Savant, Polycom, Crestron, Cisco Telepresence

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Network Engineer

Responsibilities:

• Deploy and maintain Cisco data, voice, security, and wireless components
• Configure network devices in accordance with business goals and SLAs
• Optimize network performance through active monitoring and troubleshooting
• Test and turn-up of backup POTS lines for SRST
• Test and turn-up of MPLS circuits with BGP peers
• Adhere to established policies and procedures for network performance
• Install Cisco IP phones according to site layouts
• Collaborate with peers and related staff to complete project goals and resolve issues
• Contribute to documentation for network configurations and troubleshooting
• Detailed inventory and documentation of system devices
• Share knowledge of newly installed systems to peers and staff
• Travel to Client Locations

Technical Project Lead/Field Engineer

Responsibilities:

• Upgraded Cisco IOS on all platforms in production
• Configured Cisco/Enterasys equipment
• Coordinated with team members for disaster avoidance/recovery processes
• Planned and managed project objectives
• Managed contractors for large complex site transformations
• Subject Matter Expert for office managers and engineers
• Point of contact for support bridge and connectivity issues pre/post-transformation
• Installed network equipment(Routers, switches, wireless APs)
• Experience troubleshooting large complex networks locally/remotely
• 802.1x configuration and verification on network switches
• Conversion of autonomous APs to lightweight
• Configuration of Cisco Wireless Lan controller for new lightweight APs
• Rapid response to network outages and emergencies
• Travel to nationwide offices

Data/Voice Administrator

Responsibilities:

• Configure/Install/Maintain Cisco switches, routers, firewalls using IOS/ASDM
• Managed/Maintained Cisco Callmanager, Cisco Unity, and Cisco Meetingplace
• Configuration/Administration of Cisco ASA (ACL, NAT, VPN tunnels/clients
• Lead Data/Voice Engineer & Administrator supporting 100+ nationwide locations
• Research & recommend new equipment/features to support organization
• Solid and demonstrated communication skills (verbal and written)
• MAC of Data/Voice equipment/services
• Configured/Tested routers for SRST operation(FXO port assignment, e911)
• Troubleshoot/resolved complex voice quality issues
• Worked with Voice/Data carriers and vendors to insure highest availability of resources
• Daily monitoring and maintenance: Cisco WAN/LAN, Voice, and Security system
• Cross-trained other support personnel to administer Data/Voice systems

Field Technician

Responsibilities:

• Managed staff and pre-commissioning of Wi-Max Pico cell units for 4G in Manhattan
• Prepared and maintained documentation and inventory for Pico cell units
• Assisted with pre-commissioning indoor/outdoor cabinets at Sprint/Clearwire locations
• Maintenance and delivery of equipment to and from central warehouse

Network Engineer

Responsibilities:

• Updated Active Directory presence information for Jabber users
• Support staff using Cisco Callmanager/Express, Cisco Unity, and Cisco Meetingplace
• Heavy and Extensive experience with Cisco Data and Voice model line
• Installed, configured, and supported Cisco CUVA, IP communicator, CUPC software
• Provide independent and team support to enterprise network of 4000+ users
• Close collaboration with other units of IT to address user and system issues
• Worked with vendor and service provider to turn-up ISDN PRI and T1 circuits
• Provided daily IP phone support to users
• Provide video support to users for existing Polycom system
• Configure and install routers for T1/ISDN connectivity at remote locations
• Extensive experience configuring and routing VLANs
• Level 2/3 field service calls to locations throughout the 5 boroughs and upstate region
• Called in tickets to vendors to troubleshoot WAN connectivity
• Daily support of redundant full/partial T1’s with ISDN backup connections
• Performed site surveys for infrastructure upgrades and made recommendations
• Provide technical support, wired/wireless access, and equipment to field staff
• Ordered new T1 and POTS service for sites from Verizon
• Ensured proper connectivity of pc’s and service provider equipment
• Conducted training for end users on VOIP and Video Conferencing systems
• Configured and installed IP phones for new and existing users at DEP central office