Systems Support Administrator Resume Greenville, SC - Hire IT People

SUMMARY:

Implemented, configured and deployed new EMC SAN and ESXi servers with VMWare; consolidated servers to Virtual with data migrations, resulting in 12% reduced energy cost, maintenance time and effort, and management effort.
Circor relocated our Confidential ’s and Directors and support staff to a new location in Greenville. I built a new server room, built servers, SAN, VMware, cable and wireless network, Shoretel VOIP phone system on VLAN, conference room with large flat panels for media presentations. I coordinated, installed and maintained all services and hardware for a smooth transition, within 45 days.
Coordinate all resources and vendors for remote installation and implementation of ERP Upgrade of Syspro, resulting in enhanced reliability, 25% quicker access and more accurate data, utilizing Virtual Servers and converting a flat DB to SQL.

PROFESSIONAL EXPERIENCE:

Confidential, Greenville, SC

Systems Support Administrator

Responsibilities:

Virtual servers and PCs, VMware - VCenter Server 5.5 Vsphere client 5.5 Using Pano thin clients/Pano Logic Manager iPhone and Android support, Airwatch Encryption security control.
AD and Exchange administration, Group Policy administration
Dell Desktop Authority 9.2, upgraded to 10.
Software and hardware support of Laptops, Desktops, Servers, HP Printers, Sharp Copiers/scanners, HP printers and any networked peripherals.
MS Office 2010, 2013, 2016. Outlook configuration, Worldox DMS, AdobePro, PDFDocs, Internet/Intranet IE, Firefox, Chrome / security certificates-CA, updates etc.,
Wunderlist, Slack, Google apps
LAN/WAN Wireless network administration and file security.

Confidential, Greenville, SC

Help Desk Analyst

Responsibilities:

Dell and Lenovo pc’s and laptops, HP printers Hardware & Software support/fix
MicroSoft: WinXP, Vista, Win7, Win8, Win10, Office 2003, 2010, 2013, 2016, O365, Exchange Server 2003, 2007, 2010, 2013 and Windows Servers 2003, 2008, 2012, AD, GP, SCCM, Bitlocker, LYNC, RDS, Sharepoint, Skype
Symantec SEP & SEE, Sonic Wall VPN, Logmein, Terminals, NetIQ, Nuance PDF, Adobe Acrobat Pro/reader, Filesite DMS, WordPerfect X6, Olympus Dictation, Etranscript, xpressScribe, Metadata Assistant, Workshare Compare, WinZip, VNC, WebEx, Snagit, Roxio, FTP, SFTP, Oracle VM, Elite Enterprise, Blackberry, Iphone, Android, HEAT Ticketing.
ITIL Training courses completed

Confidential, Greenville, SC

Executive Support Specialist

Responsibilities:

Managed systems - updates using WSUS server, servers, laptops, pc’s
Setup and manage all Blackberry’s and I-phones with MS Exchange active sync
Windows Server 2000, 2003, 2008, SQL, Build, Install, upgrades and updates
Manage Active Directory - create users, sites and OU’s. Manage Group Policy - Domain policies, push software installations and security policies.
Windows 2000, XP, Win 7, MS Office XP, 2003, 2007, MS Project, MS Visio
Manage MS Exchange Server, Barracuda anti-spam and Iprism internet filter/monitor
Assisted in creating SOX policies. Verify adherence to SOX - familiar with ITIL
McAfee Virus Scan Enterprise 8.7: Installation, configuration, upgrades, and updates
Symantec Back-up Exec: Installations, configurations and upgrades, setup and manage backups and off-site storage, DAT Library/LTO2 Tape, Disaster Recovery, Iron Mountain
Build, Install, configure and manage EMC SAN and fiber optic connections
Install, configure and manage ESX servers, Create virtual environment, Servers and Desktops utilizing VMWare, Hypervisor, VSphere, with Fault Tolerance
Purchase/Install/Manage HP hardware: Proliant Servers, 3com and HP managed Switches, VLAN, PC’s, Laptops, printers, copiers/scanners
MS Sharepoint Server, manage users and use as IT collaboration tool
Cisco routers and WAP’s: Firmware updates, manage wireless security
User management on AS400 utilizing i-series navigator, JD Edwards
End user / Desktop support, all software updates, verify copyright compliance
Project lead in physical access security, video monitoring upgrade and installation
Responsible for managing network administrator and associates in IT department.

Confidential, Myrtle Beach, SC

Information Systems Tech

Responsibilities:

Windows NT server 4.0 - 10 backup domain controllers
Domain security - Windows NT
MS Exchange administration
Office 97, 2000, Outlook 98, 2000, Lotus Notes 4
End user support / helpdesk

Confidential, Myrtle Beach, SC

Radio Personality/DJ

Responsibilities:

Build and Maintain music library
Sell, write and produce radio commercials
Maintained customer satisfaction

Confidential, Myrtle Beach, SC

Customer Service Representative - Field Engineer

Responsibilities:

Serviced Apple-Macintosh Computers
Confidential PCs, Controllers, Word Processors, Typewriters, Dictation equipment
Serviced Kodak and Sharp Color laser copiers (Laser certified technician)
Serviced Confidential copiers and Kodak High Speed copiers and Scanners
Assured proper maintenance and inventory of parts and supplies.
Trained customers in operation of equipment
Trained other technicians

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Systems Support Administrator Resume

Greenville, SC

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