PROFESSIONAL SUMMARY:

• Over 8 years of experience in VMware virtualization, Windows Server, Hyper - V, SCVMM and infrastructure management.
• Expertise in Windows 2000/2003/2008/2012 R2 server administration and active directory administration technical issues.
• Experience in implementation of VMWARE ESX 4.1, vSphere ESXI 5.0, vCenter 5, and VMware Workstation.
• Work with ITSM and HP Service Manager tool to resolve the change management issues
• Experience in Migrating from VMware ESXi to Hyper-V 2012 with SCCM SP1 R2.
• Expertise in administering File servers and Print servers.
• Experience in installing IIS
• Build and troubleshooting experience With VMWARE ESX and ESXi Servers and vCenter server.
• Sound knowledge on Virtual Center server 4.0 and 5.0 and for managing multiple ESX servers
• Sound knowledge on Hyper-V, ESX and ESXI Architecture, guest OS installation, setting up of VM priorities, Cloning and Snapshots.
• Sound knowledge on resource management framework like creation resource pools, adding the VMs into resource pools.
• P2V and V2V conversions by using VMware Converter and plate spin.
• Extensive background in working with the VMotion technology.
• Strong experience with the VMware HA and VMware DRS.
• Worked in implementing, monitoring and documenting the entire DR process.
• Strong understanding of VMware Networking concepts like creation of vSwitches, different types of port groups, NIC Teaming and VLAN.
• Problem management on VMware ESX 4.0 and Virtual Center, VMOTION & SVMOTION.
• Worked with VMware Update Manger to update VM’s and hosts with the latest patch release.
• Experience in Active directory, GPOs, DNS, DHCP, File & Print server, Confidential Clustering.
• Setup, Administer & Support Server running Windows 2000, 2003 R2, 2008R2, 2012 Data Center.
• Installing and configuring the Symantec NetBackup
• Experience with x86 / x64 Intel, HP ProLiant Rack mounted Servers.
• Professional Working Experience on HP Servers (DL360/380/580, ML580), HP ProLiant BL465c (C 7000 Chassis) Blade Servers, and DELL Power Edge Servers.
• Hands on Experience in providing Production support on 24/7 for Windows Servers.

TECHNICAL SKILLS:

Virtualization:: ESXi 4.0/4.1/5.5/5.1/5.0 VMware vSphere 5.5/5.1/5.0/4.0, Virtual Center Server 5.5/5.1/5.0/4.1/4.0., VMware HA, DRS and FT, VMotion, Storage VMotion, VMware Converter 5/4/3, VMware Converter boot CD. Confidential Hyper V, Citrix XenApp, Citrix XenDesktop

Operating System: Windows Server 2000/ 2003 R2/2003/2008 R2/ 2008/2012 R2/2012, Windows XP, 7, 8Servers: Dell PowerEdge 1950, 2950, M805, HP Blade Servers, HP ProLiant ML & DL series.

Ticketing tools: - ITSM, HP Service Manager, Remedy.

SystemsMgmt:: Confidential SCCM 2012 and 2007, HP ILO, Raritan Dominion KVM Switches, Dell DRAC

Databases:: Confidential SQL Server 2008/2005.

PROFESSIONAL EXPERIENCE:

Confidential, Vienna, VA

System Administrator

Responsibilities:

• Managed and administered Windows - Performed periodic maintenance, provided technical support and executed systems engineering.
• Installed, configured, and updated Linux machines, with Red Hat and CentOS.
• Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, and reviewing system and application logs
• Installing and configuring Web Server ( IIS server), Apache web server
• Provided server maintenance and installation, desktop deployment and maintenance, and end user support
• Managed and created Active Directory accounts, network shares, and printing services
• Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
• Responsible for applying security updates and patches on servers, desktops, and laptops
• Configured, troubleshooting, and maintaining Windows 2008 and 2012 Servers.
• Deploy new equipment and install applications, which enable the customer to perform their job function on updated equipment which leads to higher work output.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software
• Administered the Group Policy, a collection of permissions, security and rights which can be applied on sites domains and OU's. Also used group policy to automatically upgrade, repair software installation online.
• Administered DNS, DHCP and WINS.
• Resolving the issues by Using Ticketing tool ITSM
• Configured Group Policy Objects to create a secure Windows Infrastructure and Provided third level help desk support for problems relating to Active Directory.
• Created user ID's, roles, groups OU's etc.

Environment: Confidential Hyper V, Wintel Servers, Linux, MS Windows Server 2012/2008 R2/2003, Windows 8/7/XP, Active Directory, DNS, TCP/IP, SQL Server 2005, Remedy, Exchange 2007, NAS.

Confidential, Seattle, WA

System Administrator

Responsibilities:

• Worked in a Change Management Process as a L2 System admin and managing administration of windows server 2008, 2008R2, 2012, and 2012R2
• Participated in Complete system builds, upgrades, migrations, code deployments and patch management.
• Maintained and supported all Confidential Virtual and Physical servers.
• Installing & administrating windows 2008r2, 2012 and 2012 r2 Servers, Handling Change Implementations on Hyper v and SCVMM.
• Deploying Windows server’s Operating system (Win 2003, win 2008, 2012 & 2012 R2 and Linux servers).
• Deploying Confidential Windows Patches for all windows Flavors.
• Creating New VMs, Migrating Virtual machines from One Host to another Host.
• Configuring the Confidential Cluster on VMs, Physical & Blade servers.
• Configuring SANKIT for Storage Drives, Heart Beat NICs for Clustering.
• Configuring NIC Teaming, Rehoming the server from one domain to another domain.
• Configuring HA for the VMs .Adding & Growing LUNs for the virtual servers.
• Deploying all the required Application in Virtual servers.
• Decommissioning the servers which are retired as per the process.
• Administered change management related to server upgrades and software installation.
• Prepared and maintained documentation of technologies, standards and procedures.
• Implemented security policy and virus protection.
• Prepared and maintained documentation of technologies, standards and procedures.
• Remote administration of user, group and DFS shares as per client requirement.
• Use ITSM for Ticketing on different fronts of client network.
• Managing Print servers and updating the printer Drives in the servers.
• Deploying the packages like software’s, patches and updates of windows flavours using SCCM.
• Participated/coordinated Weekly Status meetings and reported on the project status, Incident Reports and Change Management for the transition process..
• Administered user accounts, domain accounts, administrative rights, security, and distribution groups with Active Directory.
• Developed project plan, served as primary task resource, implemented and migrated domain from Windows 2008 to Windows 2008 R2

Environment: Confidential Hyper V, Wintel Servers, MS Windows Server 2012/2008 R2/2003, Windows 8/7/XP, Active Directory, DNS, TCP/IP, SQL Server 2005, Remedy, Exchange 2007, NAS.

Confidential

System Support Engineer

Responsibilities:

• Managed Virtualization Environment using VM Ware ESX 4.x, VMWare VSphere 54x,Virtual Center, VI Client, P2V
• Installation, Configuration, Administration and Troubleshooting of ESX 4.x,Vsphere 5.0, Virtual Center, VI Client
• Creating and Managing Virtual Machines and Templates
• Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS)
• Configured Resource Pool, V Motion, Alerts, Alarms, NTP
• Working with HP Service Manager to resolve the tickets.
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter)
• Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
• Creating Templates from VM’s, deploy VM’s from templates and allocate resources
• Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.
• Converting P2V and V2V using VMware Standalone Converter.
• Migration of Virtual Machines using V-Motion.
• Creation of Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies for Virtual Networks.
• Troubleshooting issues related to the user creation and updating, user profiles, DFS shares, assigning
• Permissions to user on shared resources in AD and updating AV DAT on windows servers.
• Upgraded 100+ ESX hosts from ESX 4.0 to ESX 5.0 using VMware Update Manager tool.
• Troubleshooting issues relating to v motion such as compatibility issues with help of event log.
• Setting up Users and Groups for access to the Virtual Center.
• Making use of PowerShell to automate a range of tasks in OS diver’s environment.
• Installing and configuring the server in windows virtualization servers.
• Moving VM’s from one LUN to another LUN using Storage V-Motion.
• Experienced in applying monthly updates to windows servers 2003/2008R2/2012 versions.
• Maintaining and troubleshooting windows server’s windows 2003, 2008R2 and 2012 versions creating disk spaces for windows servers.
• Managing VM's by vSphere Client and Web Client.
• Installing and configuring the Symantec NetBackup
• Administration of user and group accounts and providing appropriate rights to user accounts according to their requirements.
• Managing Print servers and updating the printer Drives in the servers.
• Involved in creation of virtual switches and configuration of NIC for a clustered environment
• Used VMware Update Manager to install critical and locally tested updates to the ESX Host.
• Responsible for day-to-day operational maintenance, support, and upgrades for Windows servers and VMWare. Performs software installations and upgrades to operating systems and layered software packages.
• Training the new joiners and providing the necessary knowledge transfer to make sure that they

Environment: VMware ESXi 4.0/4.1/5.1/5.0, MS Windows Server 2012 R2/2008 R2/2003, Clusters, SAN, NIC, Virtual Switches.

Confidential

End User Support

Responsibilities:

• Maintenance of windows server 2003 active directory services like creating and deleting user accounts, shared drive access, admin rights, home directory creation etc.
• Managing DHCP servers for IP reservations and providing of Internet access according to the functional group and grade.
• Server handling as per company security standards.
• Maintaining a virus free network using Symantec Endpoint Antivirus.
• Implementation Basic Group Policy for enforcing security policies across the desktops.
• Configuring and Managing Lotus Notes Client 6.5 and troubleshooting the same.
• Installation of antivirus patch updates regularly on all client workstations and checking space issues at the user end.
• Regular updates of the windows patches at the user end machines.
• Taking regular backup of the server and also restoring the data as and when requested by the users.
• Giving Remote Assistance support for the users for trouble free environment using RDP VNC tools and etc.
• Responsible for OS installations and troubleshooting of various software applications related to the client environment.
• Coordination of hardware inventory and troubleshooting the issues related to the same with concerned vendors on technical support and drive the call till it gets resolved.
• Help desk support and handling all the requests raised by the end users closing the tickets as per the SLA.
• Maintaining the asset management up to date as per the guidelines of management service and audits.

Environment: Windows Server 2008 R2/2003, Windows 7/XP, Active Directory, HP ProLiant DL and Blade Servers, Dell Power Edge Server, Sun Servers