SUMMARY:

• As an accomplished Information Technology professional who successfully directed a multitude of major projects, which have spanned from ecommerce to enterprise wide solution implementations,
• I accomplished these initiatives successfully by channeling 20 years of fundamental business experience in building and managing technical and business strategies.
• Proven leadership in identifying, analyzing and resolving intricate matters relating to and included devising solutions for technical issues.

PROFESSIONAL EXPERIENCE:

Confidential, Plymouth Meeting, PA

Senior Infrastructure Support Analyst

Responsibilities:

• Monitored server’s services and C drive free space, Cisco switch’s interfaces, wireless access points, and Barracuda Spam Filter resources thru SolarWinds; monitored 3rd party patches (7 - Zip, Adobe, FileZilla, Google Chrome, Malwarebytes, Mozilla, Notepad++, Opera, Skype, VLC, Java and WinRAR) thru SolarWinds Patch Manager; monitored network infrastructure logs and events thru SolarWinds Logs and Event Manager.
• Supported 3 ESXi 5.5 host cluster servers running 78 Windows Server 2012 R2 guests.
• Supported 2 Hyper-V host cluster servers running 24 Windows Server 2012 R2 guests.
• Maintained and supported Cisco ASA 5505/5508/5515 firewalls via ASDM.
• Ensured servers are recoverable from backup and performed DR testing.
• Implemented Group Policies (GPOs) in a Windows environment.
• Maintained WINS, DNS, DHCP services.
• Written Active Directory and Exchange Server 2013 PowerShell scripts.
• Performed common administration tasks for users and computers in Active Directory.
• Exchange Server 2013 administration.
• Citrix XenApp 7.6 administration.
• Supported Cisco router 2900 series and Cisco Catalyst core switch 4510R+E configurations.
• Configured regional site’s Cisco router and Cisco switches.
• Created network diagram by downloading vendor’s stencils and using Microsoft Visio.
• Supported Symantec Endpoint Protection for servers and desktop anti-virus.
• Supported Symantec GhostCast server for desktop images.
• Supported Symantec Backup Exec for server backups.
• Supported Confidential for servers/desktops/laptops system security patches.
• Supported Carbonite for regional servers and all desktops/laptops backups.
• Used DameWare for remote PC support.

Confidential, Clifton, NJ

Senior Systems/Network Engineer

Responsibilities:

• Resolved network slowness and Windows client’s login issues.
• Implemented SpiceWorks for IT Help Desk tickets and asset management.
• Yardi IT Help Desk tickets concerned pay/check scanners and Java settings.
• Configured ProCurve POE switches for Confidential Project. Maintained and supported ProCurve core switches 5412zl. Worked with Confidential vendor.
• Maintained and supported 2800 series routers and ASA firewalls 5505/5510s via ASDM (site-to-site VPN, IPSEC VPN, and Access Control Entries).
• Six untrusted domains consisting of Windows Server 2008 R2, Windows Server 2012. Installed/Uninstalled AD DS, managed roles and global catalog servers, managed sites and replication (Disaster Recovery), managed Confidential data (created/deleted user objects), and managed organization units/group policies.
• User and contact administration, mailbox administration, worked with distribution groups and address lists, managed mailbox databases, managed Hub Transport Servers, and managed Client Access Servers, Exchange Server maintenance, monitored and queued, and managed clients.
• Backup and recovery; security and authorization.
• Monitored web applications by searching logs for problems encountered by web developers, securing sites and web applications by controlling Windows authentication, and implementing SSL certificates.
• Confidential ESXi 5.0 four clusters six hosts/cluster and 256 virtual servers. Deployed and administered virtual machine, port groups, VSS/vDS, resource pools, and managing vCenter alarms.
• Storage consists of NetApp (iSCSI) and QNAP (CIFS, NFS).
• 10 Citrix Presentation Servers in the farm. Current project to upgrade to Citrix XenApp 7.5.
• Monitored APCs, HVAC and stacking/unstacking HP GL360 G7 servers.
• HP ProCurve Switch 5304xl wireless controller with 12 HP ProCurve Radio Port 220/230 Access Points. Managed via ProCurve Wireless Network Management for uplink/downlink speed; monitored wireless workstations, and wireless statistics.

Confidential, Philadelphia, PA

Network Manager

Responsibilities:

• Moved 100 virtual servers from Confidential data center to DBSI data center. I worked with Confidential and Confidential Systems Engineers.
• Upgraded T1 circuits to Confidential MPLS then to Confidential EVPL totaling 3 network upgrades for 12 sites. I worked with Adtran and Confidential Network Engineers.
• Installed and configured Brocade wireless controllers and Motorola access points for 11 sites. I worked with Brocade Engineer.
• Build Citrix XenApp 6.5 farm for installing NextGen Electronic Health Records. I worked with Confidential Systems Engineer configuring Citrix Secure Gateway and Citrix Web Interface. All operatory rooms have Wyse devices for accessing NextGen Application. I worked with Dell Engineer Wyse in order to configure Wyse thin clients.
• Migrated Exchange Server 2007 to Server 2010. I worked with Confidential Systems Engineer.
• Removed AVG and Kaspersky and installed Sophos Endpoint Solution for PCs, servers, and MDM (iPhones and Samsung).
• Installed Kaseya Management Software for remote monitoring servers/PCs.
• Managed Information Technology Staff
• Annual Performance Reviews
• Hiring and firing Information Technology personnel
• Trained Information Technology help desk personnel
• Trained new employees accessing email, Citrix applications and using VPN
• Weekly staff meetings discussing ticket queue and project status
• Vendor relationship

Confidential, Jersey City, NJ

IT Consultant

Responsibilities:

• First Contract for Hire was Confidential .
• Confidential needed help with Active Directory, Group Policy, DNS, DHCP, NFS, Group Policy, Adtran Routers and Cisco switches (VLANs, SNMP).

Confidential, Thorndale, PA

Senior Network Engineer

Responsibilities:

• Implemented and assisted in the development of corporate system security policies and procedures including rights to all systems and network resources found from Penetration Tests and Enterprise Security Assessment in compliance with government regulations pertaining to Confidential .
• Pro-actively developed, documented, monitored IT environment, and recommended appropriate reactions to unplanned events.
• Administration 7 Sun Fire x4450 Sun Microsystem host servers running Red Hat Linux Confidential vSphere ESX 4 with 120 guest Windows servers.
• Partnered with appropriate teams to conduct and oversee root cause analysis on mission critical or service level failures.
• Supported and resolved networking issues between 14 sites and 2 datacenters. Researched and developed new solutions and process improvements to ensure prompt resolution of technical challenges and business issues. Administered and maintained security solutions, including PIX/ASA firewalls, Symantec anti-virus and intrusion detection systems.
• Merged 2 datacenters into 1: responsible for migrating PIX rule sets into ASA, applying newer public IPs, migrated DNS resource records from Confidential to Paetec, and configured all 14 sites and newer datacenter Cisco routers with newer WAN circuits.
• Monitored network performance and provided statistics and reports. Recommended, scheduled and performed network improvements, upgrades and repairs.
• Maintained vendors’ relationships with PC Charge Pro, Magtek, Confidential, IPSwitch, FrontRange, ANP, and SecureWorks.
• Implemented IPSwitch WhatsUpGold monitoring system for tracking servers (SNMP), routers and switches (NetFlow) CPU, RAM, and network utilization.
• Administration of Citrix MetaFrame, Windows Server 2003/2008, SharePoint 2010 and Exchange Server 2007.
• Developed scripts:
• Windows XP - used VBScript and created scheduled tasks, modified registry settings, managed TCP/IP settings, modified login script for mapped drives and default printers.
• Windows Server 2003 - With Quest Active Directory snap-in module and PowerShell v2.0, created/disabled/ unlocked/reset user accounts, added/removed users to security groups, managed processes, permissions and services.
• Exchange Server 2007 - used PowerShell v2.0 and created mailbox enabled user accounts, created and modified group objects, and managed public folder permissions.

Confidential, Princeton, NJ

Lab Technician

Responsibilities:

• Set up lab for public and private penetration tests. Configured routers (3600, 7200), and Extreme Summit switches (model 5i, 7i and 48) for several subnets.
• Responsible for setting up Penetration Lab. The last project involved assessing security vulnerabilities against IP-PBX and VoIP phones by submitting Denial of Service (DOS) attacks, viruses, and worms from a Debian GNU/Linux machine mimicking an attacker. This included compiling C source code using GCC.

Confidential, Bala Cynwyd, PA

UNIX System Administrator

Responsibilities:

• Provided technical support for 750 users consisted of Sun servers and workstations (Ultra 10, Ultra 60, 250, 450, and E5500), NCR 4400, and Unisys Aquanta servers
• Participated in the selection of an Enterprise Application Management Tool Including, Compuware Ecotools 7.1, NetIQ Application Manager 3.4, HP OpenView and BMC Patrol
• Participated in the selection of an Enterprise Backup Vendor. The candidates were: Legato Networker 5.7 and Veritas NetBackup 3.4.
• Produced management reports showing resource utilization.

Confidential

Technical Support

Responsibilities:

• Resolved problems encountered (early morning hours) for Microsoft Outlook 2000, Windows NT 4 Primary Domain Controller, Backup Domain Controller, Dynamic Host Configuration Protocol, Domain Name System, and SQL Server 2000 before help arrived.

Confidential, Upper Darby, PA

Programmer Analyst

Responsibilities:

• Wrote programs to produce A/R, A/P, Trial Balance, Audit, Aging, Mid-Month, and End-Month, Quarterly, and Annual reports.
• Perkin-Elmer 3230 was a test system for applications development and rebuilds.
• Developed Confidential scripts for system tasks automation (ex - tying together system resources for submission of batch jobs)