TECHNICAL SKILLS:

• Hyper - V, IBM Mobile MssS360 support, (Tablets, iPhone, Android),Windows 9X, 2000, XP, Win 7, Win 8/8.1, Win 10, Mac OS and network printers (HP, Dell, Xerox, Ricoh and Canon).
• Microsoft Office 2013, 2010, 2000, XP, troubleshoot software/hardware problems, TCP/IP, DHCP and Microsoft Active Directory Services, Endpoint Security, WLAN Devices, 802.11, Google Apps and other Cloud Technologies.

PROFESSIONAL EXPERIENCE:

Senior Administrator

Confidential, Montvale, NJ

Responsibilities:

• Responsible for managing multi Confidential Site, which includes the security infrastructure monitored, deleting all threats, blacking listing files and domains.
• Implementing the Anti-Virus, Spyware and Firewall polices for all client running the Confidential client application to manage 95,000 plus global user base.
• Implementing the Confidential Advance Threat Protection Confidential Appliance Endpoint solution to uncover, prioritize, and remediating attacks across the entire user’s base environment for Zero-Day Advance Threat protection for multiple sites.

System Analyst - IT Security

Confidential, NY

Responsibilities:

• Designed and managed the Confidential Security infrastructure monitored, deleting all threats, blacking listing files and domains. Implementing the Anti-Virus, Spyware and Firewall polices for all client running the Confidential client application to manage 25,000 plus user base.
• Implemented the monitoring solution for the Confidential Advance Threat Protection Confidential Appliance Endpoint solution to uncover, prioritize, and remediating attacks across 25,000 user’s base environment for Zero-Day Advance Threat for multiple sites.
• Managed 8 Microsoft Windows 2012R2 Servers running the Confidential Protection Engines Servers and 2 Confidential Quarantine Serves to monitor for virus scanning running on 8 Confidential HNAS storage devices to insure scanning the Confidential Network Storage drives across the entire organization.
• Mobile Devices First Level Support (12,000 Mobile Devices including (iPhones, iPad, Windows Phones and Android phones and tablets) Users and devices registrations (Google, Apple and MS accounts, devices configuration), actual problems solving, MDM operations (registration, wipe, retirement, label assignment), internal apps installations, testing of new versions of mobile device operation systems, daily reports)
• Managed and Administered Microsoft Hyper-V solution for the IT Security Team for testing new virus polices and Host Integrity polices and future upgrades in the lab setting.
• Managed users account, resetting passwords and enforcing group policies via Active Directory.
• Managed the Confidential Data Security Server to ensure data integrity of all user accessing data and policy changes on across the enterprise.
• Responded to 20 tickets per day in the CA Service Manager queue from users requesting assistance in resolving day to problems.

System Administration - IBM-Contractor

Confidential, Melville, NY

Responsibilities:

• Provided Support to Confidential users utilizing Dame Ware Remote control software while responding to an average of 120 to 250 support calls per day.
• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 290 users.
• Performed hands-on administration, monitoring and troubleshooting of Local Area Network using a variety of network tools.
• Created Software package to refresh SMS images stored on the server.

System Administrator

Confidential, New York, NY

Responsibilities:

• Provided Phone Support to our clients utilizing Confidential and LogMeIn while responding to an average of 50 to 65 calls per day.
• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 290 users.
• Performed hands-on administration, monitoring and troubleshooting of Local Area Network using a variety of network tools.
• Provided technical support for corporate client/server systems and Information Server and meeting employee customer needs.
• Administered the Confidential Anti-Virus solution to end users workstations.
• Design team calendar for posting information on Exchange 2003, Exchange 2007 for staff collaboration within Public Folders.
• Created and Administered VM Ware Virtual clients using VM Server 2.0.

Network Administrator

Confidential, New York, NY

Responsibilities:

• Managed and created Active Directory and Exchange 2003 user accounts for 10,000 plus user base.
• Configured and managed the Juniper Secure VPN boxes for the remote access to the print sites and a failover through a dedicated tunnel connection in the event of a T1 failure.
• SharePoint Administrator, responsible for creating and managing teams sites for collaboration across multiple locations.
• Oversee the helpdesk activities and rapid deployment of workstation using Microsoft Business solutions.
• Implemented Patch Management system using WSUS 3.0 to test and distribute all new patches to client Workstations and Servers
• Provided MAC support for the production department.
• Managed the Confidential Security for a 3,000 users to insure corporate data is free of viruses.
• VMware Administrator, responsible for managing and monitoring virtual clients and virtual servers.

System Administrator

Confidential, Brooklyn, NY

Responsibilities:

• Responsibility includes monitoring 50 HP Print Servers using Insight Manager to the entire Medical Center to insure the staff can print all forms and prescriptions.
• Managed 4 HP MS6000 Tape Library that was responsible for backing up the data and application are available with zero downtime.
• Created Active Directory and Exchange 2003 user accounts for 5000 user base.
• Project leader for designing the Hospital Share Point 2.0 and 3.0 sites.
• Responsible for managing four SQL 2000 servers, for reporting purposes.

Confidential

Workstation Support Specialist, Stamford, Ct

Responsibilities:

• Supported 2000+ users and PC are in a Windows NT/2000/XP trading floor/ corporate financial environment.
• Played a lead role in the Workstation Renewal Projects. Assist in all facets of projects; including process troubleshooting, escalation, server administration, workstation capture, system staging, deployment and post-deployment support. Manage and support other team members in multiple locations.
• Performed Exchange mail migration from HP Open Mail and Blackberry installations.
• Provided trading floor support. Support corporate and trading technologies such as Windows NT-2000, XP, Blackberry, Office, Exchange, Instant Messaging, Avistar, Bloomberg Terminals and IP-TV.
• Installed, upgraded, and performed troubleshooting on multi-processor workstations, laptops, and printers.

Confidential

Director of Manager of Information System, New York, NY

Responsibilities:

• Implemented Microsoft Active Directory to manage a staff of 75 employees across multiple sites.
• Designed and configured DNS integrated zone.
• Migrating client/server Exchange 5.5 to Exchange 2000 corporate email system
• Responsible for upgrading the Microsoft Exchange 2000 to Exchange 2003 upgraded.
• Upgraded Users from Windows 98 to Windows 2000 Professional, and Windows XP Professional.
• Upgraded users from Windows 2000 Pro to Office XP Professional.
• Certified HP Technician.
• Setup and manage Corporate VPN Access to office Data and email.
• Setup and Deploy Microsoft Exchange Server 2003 within the Organization.
• Designed and Implemented patch management using Microsoft WSUS 3.0.
• Setup and installed SQL 2000.
• Backup and restored, SQL2000 Database in the event of a data corruption and failover.
• Migrated Server OS from NT4.0 to Windows 2000 Professional.
• Upgraded Windows 2000 Servers to Windows 2003 Servers.
• Implemented Security via group policies.
• Supervised two help desk staff and two consultants.
• Setup and configured 10 Compaq HP 8000 Rack Mount Servers