TECHNICAL SKILLS:

• Windows 2000/2003/2008 r2/2012, NT, XP, Vista, Windows7,8
• Vmware vCenter Server 5.1
• MS Office 2003/2007/2010 , XP
• Visio,FTP,
• Lotus Organizer
• Laplink
• Wordperfect,
• PcAnywhere
• Winzip
• Internet Explorer
• Outlook 2003/2007/2010 Seagate Backup Exec
• Ghost
• Veritas Backup Exec
• Palm
• BES 5.0.3
• Exchange 5.5/ 2003/2010 Windows Server Update Services
• Trendmicro Scanmail for Exchange
• Trendmicro Interscan Messaging Security Suite
• SCCM
• Symantec Endpoint Protection
• Vodafone
• VNC
• Vmware
• Veritas WinInstall
• NetOP
• TrendMicro OfficeScan

PROFESSIONAL EXPERIENCE:

Confidential, NYC, NY

Systems/Exchange Engineer& Build/Migration Engineer

Responsibilities:

• Performed hardware and software migrations local in various states and overseas in Panama for Confidential Global Workplace
• Active Directory administration.Supported system policies, domain trusts, user, computer accounts, gpos,gpp, etc.local and for overseas offices
• Lead technician on XP to Windows 7 migrations
• User profile and data migrations leveraging Confidential
• Active Directoryintraforest object migrations leveraging Confidential
• Proficient with MDT, WAIK, OSD, ImageX for creating and capturing images for deployment
• Leveraged SCCM 2007 forcreation of task sequences,driver and software packages, collections, queries, operating system deployment and to add workstations to collections
• Leveraged SCCM 2007 to push windows updates to desktops, to run reports, for asset tracking, remote control
• Lotus notes to Outlook 2010 migrations with configurations. Blackberry migrations with full backups of device, wipes, restoration of data and reactivation to new BES Server
• Exchange 2010 Administration using Exchange Management Console and Exchange Management Shell
• Knowledgeable in Exchange 2010 DAG configurations, message routing, message hygiene, archiving, discovery, compliance
• Mobile Device Management via Vodafone
• WSUS administration and patch management/windowsupdates
• Daily maintenance of Windows server environment including HP proliant servers, Windows Server 2003/2008r2 and third party software
• Physical Server builds/configs/support locally and overseas in regional offices
• Windows virtual server builds and configurations via Vmware ESX 5.1
• Domain Controller, DHCP, and application server upgrades from Windows Server 2003 to 2008r2
• Collaborated, when necessary with 3rd party vendors of hardware and software
• Managed and maintained back office infrastructure servers DNS, WINS, DHCP
• Powershell scripting for Active Directory and Exchange

Confidential, New York, NY

Windows System Administrator/Senior Desktop Support/Lan Specialist

Responsibilities:

• Supporting the needs of various small businesses in all aspects of Windows System Administration, Exchange Administration, Desktop Support, Lan/Wan Connectivity and hardware break/fix
• Desktop migrations to Windows 7
• Blackberry and smartphone configs
• Manage multiple hosted Microsoft Exchange accounts
• Desktop and application support onsite and via Logmein Rescue
• Windows Server 2003/2008 support

Confidential, New York, NY

Windows SystemEngineer, Exchange Engineer, Senior Desktop Support

Responsibilities:

• Administered corporate wide Windows environment. Active Directory implementation and support,
• Supported system policies, domain trusts, user and computer accounts
• Implemented and deployed Microsoft Software Update Services, then when released migrated to Windows Server Update Services
• Managed and maintained back office infrastructure servers DNS, WINS, IIS, DHCP, SQL
• Maintained all phases of the Windows environment including hardware, operating systems, and third party software
• Data integrity responsibilities included all aspects of backup/restores for fileservers and exchange servers respectively utilizing Veritas Backup
• Exec and backup library
• Day to day maintenance of company wide antivirus protection using Norton Antivirus and Trend Micro products
• Installed and configured print servers, local and network printers to workstations
• Implemented and upgraded to Exchange 2003 and Outlook Web Access for Exchange 2003 from Exchange 5.5
• Exchange 2003 Administration including the creation of mailboxes, distribution lists, contact lists, calendar schedules, public folders, etc
• Installed and implemented Trendmicro Scanmail for Exchange, Emanager, and InterScan Messaging Security Suite
• Blackberry Enterprise and Goodlink administration and server support
• Email and Instant message archive and journaling with third party softwares Zantaz and Facetime
• Senior level desktop support involving various software, hardware, and LAN connectivity issues supporting a 350+ user environment
• Maintained compliance for SEC, NYSE, and NASD requirements
• NYSE floor badge
• Collaborated with hardware and software vendors whenever necessary
• Reported directly to the CTO and had 5 subordinates reporting to me

Confidential, New York, NY

NT/2000 Administrator, Exchange Administrator, Senior Desktop Support

Responsibilities:

• Create users, set rights, permissions, change passwords etc using NT/2000
• Create mailboxes, distribution lists, contact lists, calendar schedules, set up public folders etc, using Microsoft Exchange Server 5.5
• Pc and laptop troubleshooting and upgrades, installation of pcmcia cards, modem cards, dial - up, and vpn connections
• Provide installation, domain configuration, maintenance of system policy, general NT/2000 administration and utilization of NT/2000 tools and utilities
• Installed and Configured: DNS, Active Directory, DHCP
• Created MSI Packages and used Veritas Software Console to customize packages when necessary
• Install and configure local and network printers
• Install and configure mail client Outlook 2000
• Install and Configured: Windows 2000 Professional, Server, and Windows Millenium
• Provided technical support for 50+ users using Windows 2000 server and professional workstations

Confidential, NewYork, NY

NT/2000 Administrator, Exchange Administration, Senior Desktop Support

Responsibilities:

• Create users, set rights, permissions, change passwords etc. using Windows 2000 Active Directory
• Provided installation, domain configuration, maintenance of system policy, general NT/2000 administration and utilization of NT/2000 tools and utilities
• Provided technical support for 300+ users on a multi-client arena consisting of Windows NT/98/2000 professional workstations
• Pc and laptop troubleshooting and upgrades, installation of pcmcia cards, modem cards, dial-up, and vpn connections
• Install and configure mail client Outlook 98/2000
• Maintained the DHCP server
• Install and Configured: hard drives, floppy drives, cd-roms, sound & video cards, power supplies, nic cards, motherboards, etc.
• Install and Configured: Windows 2000 Professional, Windows Millenium, and Advanced Server
• Created ghost images for Windows 2000 workstations with the use of the sysprep utility

Confidential, Brooklyn, NY

Jr. Lan Admin, Network Technician, Tech Support

Responsibilities:

• Install or upgrade to Windows 95, configure and connect to netware as a client
• Set up users and change passwords, rights, log-in scripts, etc. in netware 4.x using nwadmin
• Specify IP addresses using microsoft TCP/IP
• Download and configure software applications from the server to workstations
• Locate Cat5 network cables using butt-set and tone sender apparatus
• Install RJ45 jacksand run network cables from routers; wall mounted data jack installations
• CCmail workstation installations and configuration from server, ccadmin 6.0
• All break-fix: hard drives, floppy drives, cd-roms, sound & video cards, power supplies, nic cards, motherboards, configure laptops, pcmcia cards, etc.
• Technical and desktop end-user support

Confidential, New York, NY

Assessment Engineer

Responsibilities:

• Run assessment of users workstations in preperation for migration to Project Enterprise using
• Microsoft Systems Management Server v1.1 & 1.2 software auditor on Windows 3.1 and Windows NT across a multiplatform arena.
• Assessments included reconciliation of users information, troubleshooting and software interviews with users

Confidential, New York, NY

PC Technician/Support

Responsibilities:

• Performed physical and memory inventory on-site in the Disaster/Recovery room
• Performed Rom-bios, Diagnostic Utilities, and Confidential upgrades
• Assisted in the transfer of a 300 node local area network with various peripherals to a different worksite
• Technically supported users after reinstallation of all workstations and peripherals