SUMMARY:

• Motivated IT professional with over 12+ years of experience in design, implementation, consolidation, and support of Active Directory, Windows Servers, Virtualization, and SAN technologies.
• Microsoft certified professional of IT experience in installing, and administering of Storage Area Networks (SAN), Backup & Restore Solutions, and Network Security.
• Support Windows Server 2003/2008/2012 Hyper - V, Ubuntu Linux 12.04 -14.04, Windows 7 / 8.
• Provide Technical consultation to the business community and IT Managers regarding infrastructures design, implementation, and project team communications.
• Experience with virtualization, storage, server, networking, data center services, and other leading-edge products.
• Networking Technologies & Protocols: SAN, NAS, DAS, WAN, LAN, TCP/IP, Fibre Channel, FCIP, FCP, FCoE, iSCSI, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN.
• Design and implement the High Availability solutions using SAN and VMware Technologies by leveraging SAN Replication, VMware VMotion and DRS Technologies.
• Extensive experience in troubleshooting App servers such as Microsoft BizTalk, IIS, and SAP.
• Support Microsoft SQL Server-2008 / Microsoft SQL Server-2012 and configuring and maintaining Microsoft SQL Server Cluster.
• Worked in different roles as a Farm Administrator, System Administrator and System Engineer and provided post production support on 24X7 rotation support.
• Expertise in troubleshooting, diagnosing and maintaining the Hardware and software problems.
• Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and rapidly changing priorities working with teams of various sizes with multiple stakeholders.

TECHNICAL SKILLS:

Content Management: Microsoft SharePoint Server 2010

Virtualization: Microsoft Hyper-V 2008 / 2012, VMware ESXi 4.x/5.x, VMware vCenter 4/5.

Operating Systems: Ubuntu, Windows 2k / 2k3 /2k8, 2k12 & Windows Server Failover Clustering

Storage: NEC SAN Storage (D3-10i), FC model & NetApp FAS320 & FAS3240, Legacy LSISAN

Backup: Symantec Backup Executive, Veeam Backup and Barracuda BackupHardware: HP Proliant DL300 series, HP Blade System C7000, NEC 5800 series, Dell2600,Nutanix

Programming Languages: PowerShell Scripting

Databases: Microsoft SQL Server (Standalone and Cluster)

Application Servers: LiveLink, BizTalk 2009, IIS, SharePoint

Configuration Management: SCOM 2007 R2, VMware vCOPs

Productivity Tools: Microsoft Office, Microsoft Visio, Adobe Photoshop, Microsoft Project

PROFESSIONAL EXPERIENCE:

Confidential, Woonsocket, RI

IT Consultant

Responsibilities:

• Windows 2000/ 2003/2008/2012 Servers - commission, recovery, decommission etc.
• Plan, Design and implement Active Directory and DNS
• ITIL Processes - Change, Incident and Problem management
• Hands on Remote tools (ILO/DRAC/Open manage)
• Good experience working with VMware 3.5/4.01/5.0
• I have Wintel background - (Windows 2003, 2008) Exposure to SAN and NAS
• Configuring/installing HP Blade Hardware
• I have experience in creating and maintaining SOPs to run offshore operations Lead
• Accountable and responsible for ensuring SLA and performance targets are met by team.
• Responsible for responding to any infra (1.) Incident Management + Change Management (Planning & Execution)
• On - call Escalation
• Process adherence & Security compliance
• KB preparation and review, Knowledge sharing & documentation
• Root cause analysis / Problem Management + Capacity / Architectural Management
• SLA compliance for tickets

Senior Infrastructure Engineer

Responsibilities:

• Support VMware and Hyper-V infrastructure.
• Installation of ESX Servers, vSphere Client and vCenter Server
• Health Check for VMs and ESX host
• Server Consolidation with VMware Converter (P2P and P2V Conversions)
• Support Hp and NetApp, and Nutanix system Infrastructure.
• Migrate current Infrastructure from Hyper-V to (VMware 5.5)
• Monitor the VMs through VMware vCOPs.
• Deploying/design Microsoft patching server (WSUS).
• Troubleshoot SCOM 2007 R2 common issues.
• Deploying patches/Firmware updates on HW layer.
• Taking the lead on planning server consolidations.
• Monitor all backup jobs and investigate any failed jobs. This can be done from the Console > Activity Monitor > Jobs tab.
• Resolve any pending tape mount requests for restores or backups. Monitor availability of Media in the scratch pool for the daily backup operations. This can be done from the Console > Media and Device Management > Media and selecting the Scratch Pool.
• Develop and publish documents and procedures for TRONOX's hardware, virtual, and physical hardware.
• Support Microsoft Failover Cluster 2008R2 and 2012 Hyper-V.
• Configuring RAID controllers.
• Provide technical consultations, system analysis and technical solutions to the team.
• Network admin (including backup, security management, user account management, e-mail).
• Support NetApp Storage (ISCSI).
• Support 2000+ physical and virtual Windows Servers across geographically disperse data centers.
• Provide level 3 support to the App team for BizTalk 2009/LiveLink/ and SAP applications.
• Work with application teams to gather requirements and architect solutions
• 24x7 On-Call support for production systems

Infrastructure Advisor

Responsibilities:

• Manage and support different environments (PRODUCTION and Non-PRODUCTION)
• Maintain physical and virtual servers based on Microsoft windows 2008R2 & 2012(Hyper-V)
• Provide escalation support to Implementation team for standard monitoring implementation.
• Provide Capacity, Performance and Availability reports for assigned systems.
• Define and recommend monitoring standards for fault-detection.
• Develop template and outlines for baseline configurations, as well as, for documentation and knowledge transfer artifacts.
• Performance trending for assigned applications and services.
• Automate existing and new processes through the use of orchestration and scripting.
• Support virtual infrastructure environments following NGS/CMS standards procedures.
• High availability, Clustering, VMotion.
• Experience with Snapshot manager and restoring a snapshot.
• Server Consolidation with VMware Converter (P2P and P2V Conversions)
• Virtual Networking (Virtual Switches, VM Kernel Ports)
• Installation, Configuration and maintenance of Hosted VMware products.
• Creation, Management and Configuration of Virtual Machines, Clone and Templates.
• Support Microsoft BizTalk 2009/2010 Server.
• Support and configure Microsoft Failover Cluster 2008R2 and 2012 Hyper-V
• Address and resolve user’s issues assigned through ticketing systems ICE
• Support SAN environment.

Network and Computer Systems Administrator

Responsibilities:

• Design Domain Controller structures, install/configure Active Directory, and apply GPOs
• Support domain Replication.
• Experience with the installation and administration of Microsoft System Center Operations Manager 2012
• Support performance tuning and capacity planning in an enterprise data center environment
• Supports Intranet sites built on SharePoint 2010 and SharePoint (MOSS) 2007
• Manages system security, system patching and upgrades
• Good experience supporting SAN based infrastructure.
• Experience in using VMware Technologies P2V.
• Depth knowledge of configuring VMware vSphere for high availability by using the DRS and Vmotion integrated features.
• Network Admin (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).
• Roll out hardware and software to ensure optimal deployment of resources

Computer System Specialist

Responsibilities:

• Support NEC Storage Manager Express, NEC Storage Manager, NEC Storage Manager.
• Support NEC Storage D3-10/D3-10i, FC model (D3-10) and iSCSI model (D3-10i), FC model (D4-30) and iSCSI model- (D4-30i), M100 Disk Array, M300 Disk Array.
• Extensive experience with Windows Server Failover Clustering.
• Planning backup strategy to provide and Performing Backups and Disaster Recovery
• Supportoperating system updates, patches, and configuration changes using integrated system solutions and 3d party software including BIOS and Firmware upgrades/downgrades
• Support RAID technologies types (1, 5, 10, 50) and provided the best practice solution depending on the use of purpose
• Support Active Directory Group Policy following the organization policy and standards.
• Manage & Support Desktop Virtualization Solution for an optimal continuity of service Implementing and Migrating Physical Servers/ Desktops to Virtual environment.
• Troubleshooting hardware and software problems, and replace defective components
• Build and Implementing Virtual Server + Desktops using VMware vSphere as Hypervisor and NEC SAN & Blades products.
• Experience with Data Center planner and designer using NEC/VMware technologies.
• Deploy backup scenario by using VEEAM Backup and Replication and Symantec Backup Exec to backup and restore single files inside the VMs.
• Proven knowledge and hands-on experience in Database System performance analysis and tuning (e.g., SQL query optimization, and database, schema, table, index, design, database object management, including tables, relationships, stored routines, triggers and users) and resource monitoring (e.g., disk I/O, server load, memory usage).
• Solid understanding of IIS, Active Directory and Mail Configuration.